Active since Mar 2012
Checked into the resort on 30 April 2026 and was allocated Chalet 28. All was okay until the fire alarm went off, without any cause, at about 21:30. I was assured that all was well and there is nothing to worry about. The guard came and turned it off while we were waiting outside as we have young children whom we were protecting from the deafening fire alarm noise. At about 00:05, while we were all asleep, the fire alarm went off again, without cause, prompting all of us to wake up and run to get the kids to the car. It was raining heavily at that point and quite chilly. I then called the hotel reception to move me to another chalet. It was on the next street and had to carry my own bags in the rain to move. Upon check out, I was told that the manager would call me to render an apology, to no avail. My kids are left traumatised because of the horrible experience.
I would like to share my ordeal with Discovery Health. I did my vitality fitness assessments at Samantha Dunbar Biokineticist under T Nobre who is in the vitality network. I paid for the assessments upfront in line with the vitality guidelines on the Discovery website. At the time of the assessment, I had plenty of savings on my medical aid. Points were allocated successfully. However, the claim I submitted was rejected. I was subjected to a rat race between Health and Vitality, being sent from pillar to post with useless reasons like "a biokineticist cannot bill for fitness assessment" to "the icd 10 code on the statement is wrong". Now I am being told that the practitioner who assisted me is not part of the vitality network, the practitioner claims the contrary. Why is it that when I have to claim my money back from the medical aid I am subjected to such nonsense!
I had a tyre burst on 25/08/2021 and logged a claim with MiWay on the same day. Claim was approved for R1900 to repair a 20 inch tyre. I referred it back to them given that I claimed before and sent in a quotation from a tyre dealer. Where on earth have you seen a 20 inch tyre for an Audi Q5 being sold for R1900? I sent them a quote for the damaged tyre and they have been mum for over two weeks now. I will be sure to cancel all the policies I have with them. Pathetic service!
I have been trying to cancel my contract since the end of July. I have called in several times and I was told the cancellation department will look into my matter and get back to me. Seeing that no contact was made with me, I sent several emails to the cancellations department to no avail. The only thing being done is sending of invoices and statements. See the reference number below: Dear Client Your enquiry reference number is : CAS-3980871-M8G9 Regards Netstar
I have serviced my car at Cedar Isle three times post my motor plan. The service history is not appearing on the vehicle dashboard online. I have requested the guys at Cedar Isle to update it and all they do is make promises. To this day, the service history on my vehicle is not loaded.
I have serviced my car here three time post my motor plan. The service history is not appearing on the vehicle dashboard online. I have requested the guys at Cedar Isle to update it and all they do is make promises. To this day, the service history on my vehicle is not loaded.
I logged a call stating that I can pick up the WIFI at home but have no internet access. This was three days ago. The consultant who assisted me told me that he has logged a call for onsite support. To date, no update or communication from Vox. I am working from home and this is really affecting my productivity. What manner of pathetic service is this Vox?
I sent through a notice to cancel my Smart Broadband 20 GB contract on 06 July 2019. I then got a call from a consultant confirming that my contract was cancelled and the last debit order will be on 25 July 2019. To my surprise, the contract is still active and data has been allocated for the month of August. I called the call Centre only to be told that the cancellation was not done. I will not pay for your incompetence
I ordered food online and selected the Sandton City store which is very close to my office. The order was place just after 12:00 midday. It was scheduled to be delivered at 13:20. At 14:15, my order was not delivered. I called the ********** to follow up on my order and I was told I will receive feedback within five minutes. After about an hour, I called the center again and I was told to hold as they contact the store. I held for over ten minutes only to be told that they cannot get hold of the store.
An instruction was sent to MTN to change my banking details from Standard Bank to FNB. The debit order was supposed to go off my FNB account on 25 November 2017. That didn’t happen. On 1 December 2017 the money went off the old account that I am in the process of closing. MTN must bear the cost of debit order not accounted for because an instruction was sent.
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