Cedar Isle Auto
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Cedar Isle Auto
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Suki T
1 reviews | Active since Apr 2026
21 Apr 2026, 16:32
Don’t even bother booking here.
We’ve brought our cars here for years, but we’re officially done. The service is unacceptable, and the communication is worse. This place operates like a chop shop, not a BMW dealer. I left my car on Tuesday, and for three days it sat in their musty warehouse with the windows left open - no updates, no calls. My dad and I had to beg for a callback. Their estimates fluctuate overnight, completely inconsistent and undeserving of trust. I’d rather drive out of my way than return to this Banana Republic of a business. Even one star is too generous; you deserve zero. The only decent people here are the drivers and security; everyone else needs to seriously reevaluate why they’re even in this job.
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Suki T
1 reviews | Active since Apr 2026
21 Apr 2026, 16:32
Don’t even bother booking here.
We’ve brought our cars here for years, but we’re officially done. The service is unacceptable, and the communication is worse. This place operates like a chop shop, not a BMW dealer. I left my car on Tuesday, and for three days it sat in their musty warehouse with the windows left open - no updates, no calls. My dad and I had to beg for a callback. Their estimates fluctuate overnight, completely inconsistent and undeserving of trust. I’d rather drive out of my way than return to this Banana Republic of a business. Even one star is too generous; you deserve zero. The only decent people here are the drivers and security; everyone else needs to seriously reevaluate why they’re even in this job.
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J-P Hartzenberg
1 reviews | Active since Mar 2009
24 Feb 2026, 08:21
Poor Parts Service
I ordered Brake Pads for my BMW C1 as BMW do not work on old models anymore I have to do it myself. They told me the Brake pads had arrived and when I got there to collect them they has sold them. They said they would order more for me and deliver them that afternoon but they never did. On the Monday morning I contacted them and they said they would deliver in the morning. the Morning passed and still nothing so I had to drive to BMW Cedar and collect them myself. Very poor service for BMW. I am now glad I never purchased another BMW and will look a the KTM's.
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J-P Hartzenberg
1 reviews | Active since Mar 2009
24 Feb 2026, 08:21
Poor Parts Service
I ordered Brake Pads for my BMW C1 as BMW do not work on old models anymore I have to do it myself. They told me the Brake pads had arrived and when I got there to collect them they has sold them. They said they would order more for me and deliver them that afternoon but they never did. On the Monday morning I contacted them and they said they would deliver in the morning. the Morning passed and still nothing so I had to drive to BMW Cedar and collect them myself. Very poor service for BMW. I am now glad I never purchased another BMW and will look a the KTM's.
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Mika C
1 reviews | Active since Nov 2025
14 Nov 2025, 12:09
Worst customer service and shady dealings at BMW Cedar
Took my car to BMW Cedar to fix the automatic cargo cover. After 3 days they told us they cannot fix because the car tracking unit is on their way and we need to get out tracking company to remove then reinstall as they were not allowed to touch it. When the tracking company got there, they found that BMW had already taken out the tracking unit. Then they tell me after a week that they have ordered the part and will commence with replacing, this is after they told me they had already ordered the unit and was just waiting for the tracking company. Mind you I am the one who kept calling them everyday for update on progress as they were not updating me. Eventually after two weeks of back and forth, i got the car back. When I check the tracking unit, it keeps giving me the wrong location; indicating that that car is still at BMW. Car tracking company tried to reboot the unit and failed. Eventually they sent a technician to my house to look at the unit thinking it might be faulty. When the tracking guy arrived, he could not find the unit anywhere in the car, he also explained that when he arrived at BMW they had already taken out the unit themselves (BMW). Again, endless calls to BMW to find out where the unit was, whole time i am being told they never touched the unit as they are not allowed to. At that time the tracking app is showing that the car is still at BMW and they are not returning my calls. Not forgetting the text messages I am now receiving offering to purchase my car. After endless calls and not getting feedback, I eventually drive to BMW, when I arrived I was told they are in meetings and cannot attend to me, mind you this is now two weeks later. I demanded attention and told them I was not going to leave without the unit cos even the app shows that the car tracking unit is there. Long story short, BMW took out the unit themselves and kept it. Whole time, the tracking unit was in their possession.
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Mika C
1 reviews | Active since Nov 2025
14 Nov 2025, 12:09
Worst customer service and shady dealings at BMW Cedar
Took my car to BMW Cedar to fix the automatic cargo cover. After 3 days they told us they cannot fix because the car tracking unit is on their way and we need to get out tracking company to remove then reinstall as they were not allowed to touch it. When the tracking company got there, they found that BMW had already taken out the tracking unit. Then they tell me after a week that they have ordered the part and will commence with replacing, this is after they told me they had already ordered the unit and was just waiting for the tracking company. Mind you I am the one who kept calling them everyday for update on progress as they were not updating me. Eventually after two weeks of back and forth, i got the car back. When I check the tracking unit, it keeps giving me the wrong location; indicating that that car is still at BMW. Car tracking company tried to reboot the unit and failed. Eventually they sent a technician to my house to look at the unit thinking it might be faulty. When the tracking guy arrived, he could not find the unit anywhere in the car, he also explained that when he arrived at BMW they had already taken out the unit themselves (BMW). Again, endless calls to BMW to find out where the unit was, whole time i am being told they never touched the unit as they are not allowed to. At that time the tracking app is showing that the car is still at BMW and they are not returning my calls. Not forgetting the text messages I am now receiving offering to purchase my car. After endless calls and not getting feedback, I eventually drive to BMW, when I arrived I was told they are in meetings and cannot attend to me, mind you this is now two weeks later. I demanded attention and told them I was not going to leave without the unit cos even the app shows that the car tracking unit is there. Long story short, BMW took out the unit themselves and kept it. Whole time, the tracking unit was in their possession.
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