CH
Caroline H
Active since Mar 2011
79
Reviews
0
Industries
Reviews
79 reviews4 months ago
Absa can't keep with agreement
Why is absa deducted my homeloan account before 1 of the month?? This happens almost every month now. Now again 29 January deduct. The 1 February is Sunday ‼️‼️‼️‼️ This is BS‼️‼️‼️ This is not the agreement ‼️‼️‼️😡😡😡😡😡
1 reply
6 months ago
Fnb homeloan is joke for a bank😤
Applying at fnb for homeloan. They would not help because I mismanaged my account with fnb more than 30/25 years ago❓❓❓❓❓❓❓ Ct report is great ‼️‼️‼️ All my accounts is paid in full for the last 30/25 years ‼️‼️‼️‼️ This is a joke. A disgrace ‼️‼️‼️‼️‼️‼️‼️
1 reply
6 months ago
Costumers POO in absa eyes
absa have no shame. Treatment us like POO💩. absa responce 'Your feedback is greatly appreciated and will assist management in addressing the service gaps and implementing corrective measures to prevent any reoccurrence. ' *Making us run up and down for weeks,the continuous new request every second day. *continuous request for documents was way ABOVE standard *Lie about account accounts overdue 😡 *To white *only own absa R700 000. Valuable of property R1 800 000.‼️ *Other 6 properties worth more than R5 000 000. All paid up‼️😳 *Guess what. Can't approve R300 000 Because I can't afford it❓❓❓❓ THIS IS HOW CRUEL absa TREAT THEIR CUSTOMERS 😡
1 reply
6 months ago
Disgusting ‼️🤬
Asking for item R6317 that normally selling for around R700 This is like *****ing with blinking ❓❓No shame thin plastic, wight less than a kg and about 0.8m❓ Informing me it's big🤬🤬🤬🤬 Disgrace ‼️‼️‼️‼️
0 replies
17 months ago
DISCOVERY low standards no service
I have loan it ww for years . Now suddenly you want me to apply again. Have have this loan with ww for years I did pay it of last year. As before. Now i have to make a application again?????? I was told i can just go via mt app again.. Now new application??? To phone ww is a disgrace.. No service!!!
1 reply
24 months ago
hello peter is a **** for friends business!! All lies
<div>hello peter, is a **** and a disgrace. It's clear they only here to support there friends company. Go see the ratings.. But we are not allowed to share the truth!! ‼️‼️‼️😢 So why is hello peter here. Stop supporting the liers and *******. Get a platforming that work.. Not one that is not clear picking side of friends company's!! Go look at Healthcare & Mobility Africa. See the ratings!! Nick the owner is clearly in bed with hp.. *****ing from old and sick and dying people!! hello peter is a disgrace.. Stop waisting your time‼️‼️‼️</div>
2 replies
37 months ago
Disgrace!!!!!!!
One word for vox.. Disgrace!! Service agent just end the call because he have no idea how to do his work.. Vox better start checking on there BAD service!!!! We phone last night. Because of no internet.. And guess what... The disgrace for a service agent just end the call!!!
3 replies
39 months ago
Capitec makes money out of cheap cards!!
Why is Capitec giving out cheap bank cards.. My card was replaced in May because it was faulty. Then in September again . Now the chip is faulty again?? This is not acceptable We had other bank cards for up to 5 years and NEVER had this problem. Now we have to keep on paying for cheap cards that have faulty chips? !!!! They don't even last 5 months!!
1 reply
41 months ago
DISGRACE
Capitec bank is a disgrace! On the morning of 28th of December at 08:38 I contacted the call center to ask why I do not have credit insurance on my Access account , to which he stated that I must have , and that I should simply visit a nearby branch to activate the credit insurance . On this same call he gave me confirmation that the credit insurance is already activated for my Credit card. (I did state to all parties that I spoke to that it could have been mentioned in the conversation that I could not have credit insurance when the application was done telephonically , but it was so much info given at once that I do not recall it all, so I want to rectify it ) Just after 9 I visited the branch in Margate. Here I explained my problem to the bank official. She ALSO then stated that I have to have credit insurance and that she will activate it for me. Then she discovered that she could not activate it and she contacted head office for more details as to why she could not activate it. After a while and talking to head office, the lady informed her that I could not have life cover because I am self-employed. According to her, Mr Wishwell Ntshaqa (The team leader) stated this. (When I spoke to the lady as well , she then also informed me after I asked her , that there is NOT credit insurance on my Credit card as well (which is the opposite of what the call center has told me that same morning) ) After all of this, I was not happy at all. I then wanted to know why I was lied to about the credit insurance on my credit card and also wanted someone with authority to look into the case for credit insurance for my Access account , as well as my Credit card (For death cover only) . I then spoke directly to the lady from head office on the phone at the branch and she then informed me that one of 3 people will phone me on the 30th of December at 10:00. (She had sent emails to all 3 of them about this situation and one would then phone me) (Wishwell Ntshaqa – Team leader – Direct Loans) (Sadiah – MIE Dept ) (Saeedah – MIE Dept) It is a week later already and STILL NO CALL from any one of the THREE people! What is the meaning of team leaders then if none of them are doing their job? It is no wonder that Mr Wishwell just simply said they cannot help me, because they are just too lazy to do their jobs by going to higher authority to solve the problems and attending to customer requests! First I was lied to by the call center about the insurance on my credit card, and now Capitec has higher authority people “supposed to be tam leaders” who do not do their jobs or attend to their emails. What a disgrace!!!!! Is there no management at Capitec? Only team leaders who try to avoid doing their jobs.
1 reply
45 months ago
Making money out if cheap cards!
Why is Capitec giving out cheap bank cards.. My card was replaced in May because it was faulty.. Now the chip is faulty again?? This is not acceptable We had other bank cards for up to 5 years and NEVER had this problem. Now we have to keep on paying for cheap cards that have faulty chips? !!!! They don't even last 5 months!!
1 reply
Review Distribution
5 Star
1 (1.2658227848101267%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (6.329113924050633%)
1 Star
73 (92.40506329113924%)