EH
Erika H
Active since Feb 2010
37
Reviews
0
Industries
Reviews
37 reviews3 months ago
SPAM CALLS AND HARASSMENT
Shame ne that their marketing have to go so low as to use Mamela Consulting shame budget issues clearly - STOP WITH THE HARASSMENT CALLS STOP STOP STOP!!!!!!!!!!!!!! DO A PROPER JOB AND YOU WONT HAVE TO USE A LOW BUDGET COMPANY TO DO YOUR DIRTY WORK
1 reply
3 months ago
Spam calls and harassment
Spam Calls and Ongoing Harassment Despite repeatedly requesting removal from their contact lists, these companies continue to call, often on behalf of different businesses. This constitutes harassment and is in direct violation of the POPI Act. Companies need to take accountability and immediately put an end to these ******** spam calls.
0 replies
7 months ago
DO NOT TRUST PREZI
Avoid Prezi. They doubled my yearly subscription in just 12 months without giving me the option to renew, and then withdrew the money directly from my account. They do not honor their contracts — do not trust them. I am extremely dissatisfied with Prezi’s business practices. Within just 12 months, my yearly subscription fee was doubled without any prior notice or opportunity to renew under the original terms. The amount was automatically deducted from my account without my consent. This conduct is unacceptable and does not reflect a company that honors its contracts.
0 replies
7 months ago
Useless ***** and IT department Standard Bank
Here’s a revised version of your report that’s service-oriented, professionally worded, and free of spelling errors: --- Subject: Urgent Complaint Regarding ***** Alert Failure and Service Breakdown Dear Standard Bank Customer Service, I am writing to express my deep dissatisfaction with the handling of a recent *****ulent transaction on my account. At approximately 02:00 this morning, I received a message from your ***** department asking whether I wanted to accept or decline a transaction. I promptly responded NO, clearly indicating that the transaction was unauthorized. Despite this, your ***** prevention and IT departments allowed the transaction to proceed. As a result, I am now out of pocket, and the debit order was processed against my account. This failure has caused significant inconvenience: my cards now need to be cancelled and reissued, and I must update all linked services and payments. It is unacceptable that your ***** alert system does not function reliably, especially when clients respond in real time to prevent unauthorized activity. This incident reflects a serious breakdown in your digital infrastructure and customer protection protocols. Furthermore, I am disappointed by the generic and scripted responses I received from your staff. Apologizing for the inconvenience without offering meaningful resolution or accountability only adds to the frustration. It appears that internal celebrations and corporate perks are prioritized over delivering secure, responsive service to your clients. I urge Standard Bank to take immediate steps to: • Investigate and explain why my ***** alert response was ignored. • Reimburse the unauthorized transaction. • Improve the reliability of your ***** detection and response systems. • Provide personalized support and follow-through for affected clients. Your clients deserve better than automated apologies and broken systems. I hope this matter will be treated with the seriousness. Regards
4 replies
8 months ago
Rude staff and kept holding on for 20 minutes trying to resolve it
I am writing to express my severe dissatisfaction regarding an outstanding balance of R101 that your department has invoiced me for, subsequent to a test I had performed. Key Issues Duplicate Billing: I made a full cash payment of over R7,000 for the service on the day. Despite this significant payment, your accounts system has generated an erroneous bill for an additional R101. I demand that your team immediately verify the R7,000 payment and correct your records to reflect a zero balance. Poor Customer Service and Inefficient Verification Process: When I called to resolve this billing error today, I had an extremely unhelpful and unprofessional experience with your representative. Unnecessary Detail: After providing my reference number, telephone number, name and surname and ID number, your representative still insisted on asking multiple, redundant personal questions. This process is unnecessary and feels intentionally obstructive when I am calling you with the necessary details to resolve your error. Unprofessional Conduct: When I asked for clarification on the outstanding amount, your representative became silent and evasive, giving the distinct impression that speaking with me was an inconvenience. This lack of engagement and professionalism is unacceptable when a customer is calling to sort out an error made by your own department. Demand for Action I request the following immediate actions: Correction of Account: The R101 outstanding balance must be cleared immediately after verifying the R7,000 payment. Please send written confirmation that my account balance is R0.00. Customer Service Review: I ask that you review the call recording for today "this afternoon around 3:30 PM" and address the unprofessional conduct of the accounts representative. Please ensure this matter is resolved within 2 business days. I expect a call back from a senior accounts manager who is competent in rectifying this situation and trained in providing professional customer service.
3 replies
10 months ago
FNB - ********* Interest Rate Change After Years of Good Standing
Despite paying our housing loan on time and often more than the minimum required for the past four years, FNB has now informed us that they are changing our interest rate. We have never defaulted, and have maintained a consistent and responsible payment record. This sudden adjustment feels ********* and completely unjustified. It shows a lack of appreciation for loyal customers and highlights once again how ************ some South African banks can be when it comes to profit over principle. FNB’s decision undermines trust and raises serious concerns about the transparency of their loan terms. We expected better. This again proves that FNB is not ethical and that they have serious issues with ethical behavior and how they treat their clients no wonder Capitec and other banks are taking your clients you are just as low and the lowest ******* of our country filled with *******ion and *****ing from the poor! FNB you're a disgrace to anyone in this country!!! *******ion here we go - ********* behaviour!!! DO NOT EVEN CONSIDER THIEM COS THEIR CONTRACT IS LIKE A PIECE OF TOILET PAPER THAT CAN BE USED TO WIPE YOUR ***
1 reply
10 months ago
MFC NEDBANK THE MOST *********** BANK EVER AT COMMUNICATION
So imagine me getting a notification that "despite best efforts to get hold of me to obtain information for FICA they have not blocked my account". Well Nedbank MFC you are the most useless at your best efforts because I have NO MISSED CALLS FROM YOU AND NO MAILS - DESPITE MY BEST EFFORTS TO CONTACT YOU ON YOUR NUMBERS YOUR USELESS CALL CENTRE DOES NOT ANSWER CALLS - WHAT DO YOU WANT ME TO DO - I CAN'T LOG ON AS I HAVE TOLD YOU IN THE PAST YUR HAVE NOT GIVEN ME THE RIGHT DETAILS TO DO SO - SO HOW THE HECK DESPITE MY BEST EFFORTS DO I GET THIS UPDATED - Y9OU ARE THE WORST AND THE MOST USELESS INDIVIDUALS THAT WORK FOR YOUR INSTITUTION THERE. YOU ARE MAKING IT MOST DIFFICULT TO DO BUSINESS WITH YOU AEN NO PERSON IN THEIR RIGHT MIND WILL HAVE S NEDBANK MFC ACCOUNT WITH YOU!!!!! BLOCK MY ACCOUNT AND WE WILL TAKE THIS THE LEGAL ROUTE BECAUSE YOU HAVE NOT TRIED TO CONTACT ME DESPITE ME BEING HERE - SO TAKE THAT YOU LAZY BANK WITH THE MOST *********** INDIVIDUALS, AND DO YOUR JOB AND CALL ME TO INFORM ME AS YOUR OTHER COMMUNICATIONS SUCKS!!!
0 replies
11 months ago
SA Migration ****MERS Do Not TRUST them!!! They wrote their own reviews
I’m deeply disappointed with the service I received after paying R7500 to your company for assistance. Once payment was made, communication from your team ceased and the promises initially made were not fulfilled. My emails have gone unanswered, and the lack of accountability is unacceptable. It’s incredibly disheartening, especially considering that people turn to your company in moments of desperation, trusting you to support them with sensitive matters involving loved ones. You and your ****ming ladies are the most ********** humans I have had the privilege to deal with. Taking money from the poorest of poor and the ln gaslighting them. [email protected] [email protected] [email protected] These con artist are the things involved not even going to call them ladies as they don’t deserve the right to be called that! And I can’t call them what I actually want to call them!!
0 replies
11 months ago
SA Migration Services ****S
I’m deeply disappointed with the service I received after paying R7500 to your company for assistance. Once payment was made, communication from your team ceased and the promises initially made were not fulfilled. My emails have gone unanswered, and the lack of accountability is unacceptable. It’s incredibly disheartening, especially considering that people turn to your company in moments of desperation, trusting you to support them with sensitive matters involving loved ones. You and your ****** ladies are trash of this earth
0 replies
11 months ago
Vodacom Wins first prize for USELESS Award!
WOW VODACOM YOU ARE TOP POSITION FOR THE MOST USELESS NETWORK IN AFRICA AND SOUTH AFRICA. Called the call centre to ask them to link me to Africa roaming. Only to be told there is no such service - now I know you should train your staff like Luzuko but clearly he missed a few classes in the process as he said that you don't offer it!! :-(. I quote your website: "Africa Roaming offers reduced international roaming rates if you roam on any Vodacom Africa Family networks while abroad. The Vodacom Africa Family includes these networks: Vodacom Lesotho Vodacom Mozambique Vodacom Tanzania Vodacom DRC Vodafone Ghana Kenya Safaricom" Mmmmm the problem is this is a load of ******* and you dont offer it according to my dear Luzuko. Who was quite adamant that I was the one that had the wrong end of the stick and that he can only activate normal international roaming for me. So Vodacom - again you are not delivering on promises and False Advertising - whoop whoop 1st place for the idiot award goes to "Vodacom" and its marketing team! So I will purchase local cards and again you lose revenu! but then again you are so used to skre*** SA people that you don't care!!.
4 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (2.7027027027027026%)
1 Star
36 (97.29729729729729%)