VM
Vinolia M
Active since Jun 2022
14
Reviews
0
Industries
Reviews
14 reviews3 weeks ago
No security measures from Spur Grey Owl
I am extremely disappointed with the way this matter has been handled by Spur Grey Owl. After visiting the establishment, my vehicle was damaged and money intended for disability assistance was ****** from my car while parked on the premises. A police case has already been opened regarding the incident. What is most upsetting is the response I received from Spur Grey Owl. Instead of assisting further or taking accountability for customer safety concerns, I was simply told that I must deal directly with the landlord because the incident happened in the parking area. As a customer, I do not believe it is reasonable to expect me to pursue the landlord myself when I visited their business and used their facilities. The response gave the impression that Spur Grey Owl does not take responsibility for the safety and security of its customers, which is deeply concerning. I expected far more empathy, support, and willingness to assist from a well-known restaurant brand. This entire experience has caused financial and emotional distress, and the lack of meaningful assistance has only added to the frustration.
0 replies
1 month ago
SUV Venue from heal
I bought the Hyundai Venue 1.2 SUV in December 2023 and, within five months, my car has been broken into twice. While the car is comfortable and fuel-efficient, I am very disappointed with its security. In my experience, the vehicle feels easy to target and not safe enough for my area. This has made ownership stressful and frustrating. Based on my experience, I would not recommend this car.
0 replies
10 months ago
Disappointed in Product and Service
I am writing to express my disappointment with the service I received at Clicks regarding a recent purchase. I bought a set of headsets for my daughter to assist her with her studies, and after just a few weeks of use, they have proven to be defective. I returned to the store with my Clicks card and was able to provide proof of purchase, despite not having the original slip. However, I was informed that I can only exchange the item for the exact same brand. I find this highly unfair, especially considering the item has already proven to be of poor quality. I do not feel confident taking the same product again. As a loyal Clicks customer, I expected better service and support. I am simply asking for a refund or a store voucher so I may choose an alternative brand I can trust. I believe this is a reasonable request under the Consumer Protection Act.
0 replies
16 months ago
Be ware of Vodacom Contract
What a terrible experience with Vodacom! How can a contract number activate data for R800? My monthly bill has doubled from R1,000 to R2,000 without explanation. What is this USSD you are referring to? I am being sent from pillar to post with no answers. There is no SMS to confirm this activation. What is so special about this 10GB that it warrants an additional R800 charge? I would never recommend anyone to take a contract with Vodacom. I am canceling my contract immediately—this is a complete rip-off. I also intend to escalate this matter under the Consumer Protection Act.
1 reply
16 months ago
Contact billing ****
Vodacom is a daily ****! I have a contract with Vodacom, and I wouldn’t advise anyone to sign up with them. Last month, my bill increased from R1,050 to R1,200 due to an "airtime advance" I never requested. I called and asked for this service to be removed, yet this month, I was charged another R150 for airtime advance and an extra R800 for data. My line is not on an open plan, and I did not request any additional data. How does my statement increase by R1,000 without my authorisation? This is unacceptable and feels like a deliberate attempt to **** customers.
3 replies
18 months ago
Quick to understand ...
Quick to understand and carter for your need
1 reply
31 months ago
A comprehensive cover from hell
The benefit, as described in the policy, clearly outlines a comprehensive service, inclusive of assistance for breakdowns, accidents, key lockouts, fuel shortages, and tire changes. Nowhere in the provided information was it stated that there exists a restriction of only three benefits per annum. As a customer, I re**** on the information presented while purchasing the policy, assuming that I would be covered for these services as needed without such limitations. As a woman, being left stranded without the immediate assistance that was promised has not only caused inconvenience but also posed safety concerns. I trust you understand the seriousness of this matter, especially in emergency situations. I kindly request clarification on where in the policy documents or terms and conditions this limitation is explicitly stated. Additionally, I urge a reevaluation of this limitation, as it significantly impacts the reliability and utility of the provided roadside assistance, especially in emergencies.
1 reply
31 months ago
Houses from hell
It's deeply concerning when a business fails to take accountability for the quality of their work, especially in the case of building new houses that develop structural issues within a short period. When a home shows signs of cracking within five years, it indicates a significant problem, potentially linked to the materials or construction methods used. From a consumer perspective, this situation is distressing. It's not just about the financial investment but also the emotional attachment and sense of security that a home should provide. A business that avoids taking responsibility for using substandard materials or construction practices is not only ********* but also erodes trust in their brand and raises serious questions about their integrity and commitment to customer satisfaction.
0 replies
33 months ago
Jet store a ****
Jet is a ****. I have just checked my jet account statement and i have been charged for jet club. i have never signed up for this and need an explanation on this matter.
1 reply
Review Distribution
5 Star
2 (14.285714285714286%)
4 Star
1 (7.142857142857143%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (78.57142857142857%)