Click on Shop / Click on Group (Pty) Ltd
Claimed Business
|2.1|9 Reviews (last 12 months)|This business does not respond to reviews
Click on Shop / Click on Group (Pty) Ltd
Claimed Business
|2.1
9 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Click on Shop / Click on Group (Pty) Ltd is facing significant customer experience challenges across its retail and pharmacy operations. Shoppers consistently mention frustrations with online ordering, click and collect failures, missing items from promotional bundles, and parcel handling issues at store collection points. A recurring theme is dissatisfaction with staff conduct, refund delays, and perceived misleading pricing. Pharmacy interactions draw mixed feedback, with some customers praising attentive, knowledgeable assistants while others report rudeness and concerns over expired medication. Trust in service recovery appears weakened.
Performance(last 12 months):
NPS Score
-25Unlikely
NPS Score
-25
Recommended: Unlikely
Review Distribution
2.1|9 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About Click on Shop / Click on Group (Pty) Ltd
How is Click on Shop / Click on Group (Pty) Ltd rated on Hellopeter?
Hellopeter has tracked Click on Shop / Click on Group (Pty) Ltd across 275 reviews. Click on Shop / Click on Group (Pty) Ltd hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Click on Shop / Click on Group (Pty) Ltd? Write a review to help others decide.
Recent reviews (9)
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