Divan R

Active since Jun 2022

Reviews

Industries

Reviews

10 reviews

4 months ago

Horible Service

Worst Customer service I have received ever. Started billing me for a Lease Pack that I bought 2 years ago and no one can assist me. When i finally got ahold of someone they told me that everyone that can assist is busy.

0 replies

Vodacom

9 months ago

Extremely Dissatisfied with Vodacom’s Service

I am extremely dissatisfied with Vodacom’s service. I have been waiting over two weeks for my router delivery, even though I was told it would arrive within 3–5 business days. I have phoned Vodacom every day, and four different agents — including the team leaders Vincent and Temba Msimbi — have all told me the same story: that the router is sitting at the delivery partner’s warehouse and would be delivered “the next day.” After all the follow-ups and empty promises, I finally received an SMS yesterday saying the router is out of stock and that I must either wait longer or choose a different product. This is completely unacceptable and shows a serious lack of communication and accountability. To make things worse, I am still being billed for a contract that was cancelled in September, and Vodacom has already taken back my old device — yet I’m still being charged for it. Overall, this has been one of the worst customer service experiences I have ever had. Vodacom urgently needs to improve its communication, delivery process, and billing systems.

3 replies

ooba Home Loans

12 months ago

Exceptional Service

By far the best experience. Worked with Sandra Eloff who assisted me every step of the way, always staing in touch and getting a very good offer on the table.

1 reply

Martin Potgieter Attorneys

30 months ago

Very bad service.

Worst customer service. Asking to pay new appartment transfer fees that was due already but no previous communication or banking details were given.

0 replies

BetterBond

31 months ago

Excellent service

Worked with Charmaine Crawford. Very friendly and efficient service. Would definitely recommend.

1 reply

CCD Couriers

42 months ago

Driver drove through my wall

Driver VE Maumela, delivered my parcel and then drove through my wall. I have been trying ro get ahold of Paul Miriri who is the driver's manager who would have phoned me back the next day and never phoned. When calling the landline I end up at the Bloemfontein branch and they simpley say that they cannot assist. This is very poor service from the company and management of the company.

1 reply

Absa

48 months ago

Vehicle Finance - Deducting wrong amount

I have vehicle finance through ABSA, after signing the contract a new debit order came through on my banking app. Most of my details are wrong and they are deducting the wrong amount from my bank. I have phoned them 9 times to correct the details and after2 months this is still not sorted out. Worst service that I have ever experienced. I have also spoken to Mmami Motiti, Tilla, Phumzile Mazibuko and more...

1 reply

takealot.com

50 months ago

Bad Service

Order received with parts missing. Logged a retun to replace the parcel and the only 2 options was to select damaged item or wrong item. phoned the call center to arrange a delivery for a new item today as I am traveling but they are unwilling to assist and have an attitude thorwards me. I have asked to speak to a manager but he refusess to let me speak to someone else Agent: Wafika ***

0 replies

Sell My Car Quick

50 months ago

Good Service

Excelent service of call centre and agent who came to look at the car. struggled a bit with the guy who was 4 hours late to pick up the car. Otherwise all went very smoothly.

0 replies

FNB (First National Bank)

51 months ago

Receiving other clients account information

I am receiving account information of another FNB client. I have been struggeling since August 2021 to get this resolved and several hours on the telephone and over 5 tickets logged no manager phoned me back and the issue is still not resolved. Wondering how secure my information really is with FNB...

1 reply

Review Distribution

5 Star

2 (20%)

4 Star

1 (10%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

7 (70%)

Divan R

Reviews

Horible Service

Extremely Dissatisfied with Vodacom’s Service

Exceptional Service

Very bad service.

Excellent service

Driver drove through my wall

Vehicle Finance - Deducting wrong amount

Bad Service

Good Service

Receiving other clients account information

Review Distribution

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