Thabsile D

Active since Feb 2022

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Reviews

10 reviews

4 months ago

Poor quality Footglove heels

I am writing to express my extreme dissatisfaction with both the service I received and the quality of a pair of heels I recently purchased from your store. At the time of purchase, I raised a clear concern with your shop advisors: my usual size (7) felt loose at the back, and the pair I was given already appeared flimsy—as though it had been previously worn. Instead of addressing these concerns professionally, I was advised to take a smaller size. I trusted this recommendation, despite feeling immediate discomfort at the toes when I left the store. I was reassured—implicitly and explicitly—that this discomfort was normal for new shoes. However, after wearing them at home, it became clear that the shoes are not only extremely uncomfortable but entirely unsuitable for my feet due to the incorrect sizing I was advised to take. When I attempted to resolve the matter, I was met with further disappointment. Upon contacting your Musgrave branch, the manager dismissed my complaint outright over the phone, stating that the shoes could not be exchanged because they had been worn. This response is unacceptable. I would not have been in this position had I not been misled by your staff in the first place. It is unreasonable and frankly unfair to hold me accountable for following the guidance of your employees—guidance which has resulted in me being left with an unwearable product. I have since tried wearing the shoes again, and the discomfort only confirms that they are not my correct size and are of poor quality. I expect Kingsmead to take responsibility for this situation. I am requesting a fair resolution, either in the form of an exchange for the correct size and acceptable quality, or a full refund. Please treat this matter with the urgency and seriousness it deserves. I look forward to your prompt response.

0 replies

King Price Insurance

6 months ago

Amazing sevice by Mo...

Amazing sevice by Mohau Makena absolutely exceptional customer service skills as he was able to answer all my questions professional , very patient and knowledgeable

1 reply

KFC Ballito

7 months ago

Angry customer

Dear KFC Customer Care Team, I am writing to formally raise a complaint regarding a disappointing experience I had at your Ballito drive-thru branch on 03 January 2026. On that day, I visited the Ballito KFC drive-thru and placed an order for wings and a 6-piece chicken, paying approximately R200. Unfortunately, when I arrived home and unpacked my order, I realised that the wings were missing, and I only received the 6-piece chicken. At the drive-thru window, I specifically asked for my receipt and was told by the staff member that the receipt was inside the bag. However, when I later checked the bag at home, there was no receipt included. This made it more difficult to immediately resolve the issue. I then attempted to contact the Ballito store directly using the phone number available, but the number does not go through at all. As a result, I contacted your customer service department, explained the situation in full, and was advised that they would contact the store and that the store would get back to me. Unfortunately, this never happened. I did not receive any call, message, or follow-up from the store or from customer care. I understand that mistakes can happen, especially during busy periods, but what is most frustrating is the lack of follow-up and resolution after I made every effort to report the issue through the correct channels. As a customer, I believe it is reasonable to expect that missing items paid for will either be replaced or refunded, and that complaints logged with customer service will be taken seriously and responded to. I am therefore requesting: • A refund or replacement for the missing wings • Feedback on why the store could not be reached and why no follow-up occurred • Assurance that similar issues will be handled more effectively in future I have always supported KFC and generally enjoy your service, which is why this experience was particularly disappointing. I hope this matter can be resolved promptly and professionally. I look forward to your response.

0 replies

Checkers Overport

11 months ago

DISGUSTING! Checkers Overport

Absolutely DISGUSTED with this store! I bought butter that was RANCID and eggs that were ALREADY BROKEN. How dare you sell food that is unfit for human consumption? This is not just poor service — it’s NEGLIGENCE. You are playing with people’s money, health, and safety. Checkers Overport clearly has ZERO quality control and ZERO respect for customers. I work hard for my money, and to be sold rotten butter and broken eggs is beyond insulting. It’s *****, plain and simple. This store is a disgrace. Sort yourselves out — or shut down.

0 replies

King Price Insurance

16 months ago

Dawid gave me excell...

Dawid gave me excellent customer service 🙂 very knowledgeable and assertive big thanks

1 reply

King Price Insurance

16 months ago

Mohau Makena was su...

Mohau Makena was such an amazing consultant very helpful and understanding 🙂absolutely had the best customer experience

1 reply

King Price Insurance

17 months ago

Best customer service

Big shout out to Cobus lotter I had the pleasure of working with Cobus Lotter to secure insurance for my first car, and I couldn’t be happier with the experience! Cobus was incredibly patient, knowledgeable, and thorough throughout the entire process. He took the time to explain my options clearly, ensuring I understood what I was getting and felt confident in my decision. His friendly attitude and dedication to finding the best coverage at a reasonable price truly stood out. I highly recommend Cobus to anyone looking for reliable and professional insurance assistance. Thank you for making what could have been a stressful process so easy and pleasant!😊 K for knowledge is very important🙂 and he has just that👏🏼

1 reply

Vodacom

38 months ago

Vodacom is a ****

I cancelled my contract which was a double deal after paying a premature cancellation fee of +R15k I was told the contract is still active and i was billed and I continue to be billed no one wants to help me sort this mess out😡😡😡😡

2 replies

HOMii Lifestyle

52 months ago

Bed bugs

BED BUGGS in the whole building The building does not get fumigated there are bed bugs roaming around in the passage No one cares about the tenants this building needs to be closed!!!

0 replies

Standard Bank

54 months ago

Poooooor servicw

I tried to apply for a cellphone contact on their website and it didn’t go through but it just said payment sucessfull when i called the call center they said there’s no order under my name they explained what to do and funny enough they told me to do what i did so i did it again then i called got another **** agent who explained the same process i followed through again then i got tired and asked them to help they said u need to do it on the website which doesn’t even work i am so disappointed at standard bank as I’ve been a loyal customer😡😡😡😡 poor service no one is willing to help

1 reply

Review Distribution

5 Star

4 (40%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

6 (60%)

Thabsile D

Reviews

Poor quality Footglove heels

Amazing sevice by Mo...

Angry customer

DISGUSTING! Checkers Overport

Dawid gave me excell...

Mohau Makena was su...

Best customer service

Vodacom is a ****

Bed bugs

Poooooor servicw

Review Distribution

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