Phakamisa T

Active since Mar 2021

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Industries

Reviews

12 reviews

3 months ago

Unreliable, unprofessional and unavailable to assist

I’m having a very experience with Home Connect service. First of all they are suddenly available exclusively on WhatsApp. Secondly, they take their time in responding to WhatsApp queries. Their unreliable service led to missing an entire day of work because no one was available to attend to my query. If you’re looking for a service provider, I do not recommend Home-connect. After this review, I am going to request a cancellation of my service. These people are very unreliable

1 reply

macshack

4 months ago

Excellent products, excellent service

This is my second purchase with MacShack and I am very happy with the quality of my AirPods. The service is very friendly and professional. I recommend MacShack to anyone who is looking to buy a quality Apple product, whether new or pre-loved.

0 replies

Pedros Chicken

6 months ago

My full chicken had pieces taken out of it by the staff

Pedro’s Rivonia - Very bad and unprofessional service. On the evening on 28 January 2026 I bought full chicken but I when I got home I discovered that several pieces were missing. It’s almost like they were taken strategically in the hopes that I wouldn’t notice. I will never set foot on any Pedro’s chicken outlet ever again. I’ve never experienced such horrible service. I will never set foot on a Pedro’s chicken

1 reply

Home-Connect

14 months ago

Unsatisfactory customer support/call centre service

The level of service I received from two of the staff members at the Home Connect call centre is extremely unsatisfactory. I am currently out of internet and have been given a TAT of up to 72-hours. The call centre agents answered my internet outage query with a very generic (scripted) response and extremely cheeky attitude. If I wake up tomorrow morning and my internet is still down, Home Connect is losing one customer and I am going to follow that with an even beefier review.

1 reply

Discovery Bank

14 months ago

Breach of SLA by Discovery Bank

Discovery Bank have breached their Service Level Agreement by consistently neglecting their Turn Around Time which they gave to me regarding my credit account enquiry. Here is my story…. I am unable to adjust my credit limit on my banking app because of a block in my banking profile. I called Discovery Bank on 26 May 2025 and asked them to lift/clear this block so that I could adjust my limit. I was told that a Team Leader would do this within 24-hours. Five days and multiple calls later, nothing has been done. To make matters worse, with each call I made, I was given a TAT of 24 hours. It has been 120 hours since I made this request and I still haven’t gotten any assistance from Discovery Bank. I have a dozen reference numbers from multiple requests but zero outcomes. This poor quality of service alludes to negligence and compliancy among the staff members and I am unable to bank under such conditions. I am prepared to escalate this matter further than this until it receives the necessary attention and until it achieves the desired outcome. The fact that I have to write an entire review on Discovery Bank’s negligence to such a simple request already says a lot about the putrid nature of Discovery Bank’s service. Based on this experience with the bank, I do not recommend that you, the reader, take up their services.

2 replies

Montecasino

43 months ago

Bad experience - Horrible experience

I had the worst experience at the Billy G in Gold Reef City. The queue is terrible, the staff is extremely unprofessional and they don’t know what they are doing. I will never recommend this place to anyone Even the people who have booked still have to stand in queues. I will NEVER come here The manager looked so confused. I have never experienced such ****py service in my life.

0 replies

McDonald's

45 months ago

Poor service at Fourways along William Nicol Dr

I went to your restaurant at Fourways along William Nicol drive and what chaos that place is. Firstly, my order took well over 20 minutes to arrive. When it did, it was the wrong order. The staff have such a bad attitude, when I tried to address this with one of the cooks, she just looked away and ignored me. Your staff at that restaurant are very unprofessional. I actually regretted going there. Many other people in front of me were complaining about their orders being delayed. This was the worst McDonald’s experience I’ve ever had.

0 replies

Nando's

55 months ago

Nando’s Broadacres - Poor service

Nando’s Broadacres managed by “Makwena” sold me the wrong flavoured chicken and then denied when I asked them about it. I tried to speak to the manager but she gave me stories that flavours have changed and whatnot instead of giving me the correct flavor chicken. I will never set foot at Nando’s Broadacres and I will never recommend it to anyone.

1 reply

takealot.com

55 months ago

Boipelo.S - Unprofessional Customer Care Service

Customer Care Services - I lodged a request to return an order and the customer service was awful! Boipuso.S at Takealot.com promised to assist me on my query. It’s been 4 days now I haven’t heard a thing from this person. I sent follow-up emails to no avail. I have been a customer for years now, I didn’t know that the Takealot.com service was this terrible. Takealot.com deliberately avoids talking to clients because they make it so difficult to contact them. After this query is solved I will never buy anything from Takealot because the customer service there is horrible!

0 replies

King Price Insurance

57 months ago

Serviced by an Arrogan Senior Consultant

I had an unpleasant experience with King Price Insurance recently. After an impasse that to me switching to another insurer, the senior retentions officer was so unprofessional! After I told him that I am switching to Naked insurance on account of their competitive premiums, his words were “but that’s a horrible company and people are complaining about it.” I am a service provider myself, therefore I’m very sensitive to being given bad service. I want that senior consultant to be brought forth and to say whether King Price Insurance retains clients by saying horrible things about their competitors. As the situation stands, I will never recommend King Price Insurance to anyone because the broker service is extremely poor and their senior consultants are very arrogant

1 reply

Review Distribution

5 Star

2 (16.7%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

10 (83.3%)

Phakamisa T

Reviews

Unreliable, unprofessional and unavailable to assist

Excellent products, excellent service

My full chicken had pieces taken out of it by the staff

Unsatisfactory customer support/call centre service

Breach of SLA by Discovery Bank

Bad experience - Horrible experience

Poor service at Fourways along William Nicol Dr

Nando’s Broadacres - Poor service

Boipelo.S - Unprofessional Customer Care Service

Serviced by an Arrogan Senior Consultant

Review Distribution

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