TrustIndex
3.9
Score
NPS Score
-71
Recommended: Unlikely
Apr '25 - Mar '26
Recent reviews (18)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Doing their best to bring the place down
They have a draw right where people are eating in restaurants. You can go deaf with the racket. Who is the brains behind this? Bins are full to overflowing in the food court. Toilets soap dispensers are empty. Come on guys , catch a wake up!
1 reviews | Active since Jan 2020
Doing their best to bring the place down
They have a draw right where people are eating in restaurants. You can go deaf with the racket. Who is the brains behind this? Bins are full to overflowing in the food court. Toilets soap dispensers are empty. Come on guys , catch a wake up!
1 reviews | Active since Jan 2020
Accused Without Evidence and Banned
I am extremely concerned about the way my recent matter has been handled. I have been accused of taking a food parcel valued at R943, which I categorically deny. We had our own food parcels and drinks, which appears to have caused confusion. At no point was I given the opportunity to verify this allegation yet requested to sign. Despite this, a ban was imposed, and I was simply advised to submit an appeal, with no further assistance offered. This situation has been distressing and unfair.
1 reviews | Active since Jan 2020
Accused Without Evidence and Banned
I am extremely concerned about the way my recent matter has been handled. I have been accused of taking a food parcel valued at R943, which I categorically deny. We had our own food parcels and drinks, which appears to have caused confusion. At no point was I given the opportunity to verify this allegation yet requested to sign. Despite this, a ban was imposed, and I was simply advised to submit an appeal, with no further assistance offered. This situation has been distressing and unfair.
1 reviews | Active since Jan 2020
I can’t even write 10 words as all call agent I spoke to are very inconsistent,*********** and unprofessional
I can’t even write 10 words as all call agent I spoke to are very inconsistent,*********** and unprofessional. There is no critical thinking
1 reviews | Active since Jan 2020
I can’t even write 10 words as all call agent I spoke to are very inconsistent,*********** and unprofessional
I can’t even write 10 words as all call agent I spoke to are very inconsistent,*********** and unprofessional. There is no critical thinking
1 reviews | Active since Jan 2020
Worst service ever
Tsogo Sun service is the worst, their app is a joke. Their contact call centre can make you wait for 21 minutes. I am Samuel,
1 reviews | Active since Jan 2020
Worst service ever
Tsogo Sun service is the worst, their app is a joke. Their contact call centre can make you wait for 21 minutes. I am Samuel,
1 reviews | Active since Jan 2020
They always follow u...
They always follow up and constantly ask if everything is OK
1 reviews | Active since Jan 2020
They always follow u...
They always follow up and constantly ask if everything is OK
1 reviews | Active since Jan 2020
Chicago The Musical
I have seen Chicago The Musical numerous times. Although I enjoyed the overall show and the performance of the extremely talented artist I cringed by the using of The Lord's name. Is it really necessary? There are many other 4 letter words available. End times. What a shame
1 reviews | Active since Jan 2020
Chicago The Musical
I have seen Chicago The Musical numerous times. Although I enjoyed the overall show and the performance of the extremely talented artist I cringed by the using of The Lord's name. Is it really necessary? There are many other 4 letter words available. End times. What a shame
1 reviews | Active since Jan 2020
HR at Monte Casino
Please assist Sabelo with HR's email address please his a qualified waiter seeking employment at the establishment and his being asking to get assistance with no luck 🤞 please Monte Casino
1 reviews | Active since Jan 2020
HR at Monte Casino
Please assist Sabelo with HR's email address please his a qualified waiter seeking employment at the establishment and his being asking to get assistance with no luck 🤞 please Monte Casino
1 reviews | Active since Jan 2020
MONTECASINO : ENTERTAINMENT AT ITS BEST
I have read most of the reviews posted on various sites where Montecasino has received mamy terrible negative reviews. And I am quite shocked. My experience with Montecasino has been 80% positive. It is a safe place for an older woman to spend time, have some fun, enjoy a lovely meal from any of the numerous restaurants based on the premises and play cards or the machines. I recently spent a lot of time there and with the exception of only two employees out of the hundred they surely employ, everyone was amazing. From Managers, Oupa, Tulane and Tsepho in Privè, the waiters, the security teams all the way to Rosina, the cleaning lady, they, are lovely lovely people. One bartender was particularly constantly rude to me in Privè and two Pit Bosses on the main floor were horrible. I chatted to a few restaurant managers and they all had only positive things to say about their tenancy within Montecasino. Noma from Texas Wings Bar has been working at the restaurant since it opened there in 2018 and loves the location. Siya from Nomad agrees completely. He too has been with his restaurant for a year and a half and says the foot traffic that the restaurant receives because of Montecasino is incredible. They are always full. I visited 8 restaurants and they unanimously agree. My personal experience with Montecasino has been ALMOST perfection. The dealers on the main floor are highly professional for sure but also friendly and nice. Privè, they are a little stricter and more severe. And then of course there were those three people who were rude and nasty. Overall, I highly recommend Montecasino as a place for a woman to just have a great night out if she finds herself on her own and looking for some light entertainment, a great meal and friendly faces.
1 reviews | Active since Jan 2020
MONTECASINO : ENTERTAINMENT AT ITS BEST
I have read most of the reviews posted on various sites where Montecasino has received mamy terrible negative reviews. And I am quite shocked. My experience with Montecasino has been 80% positive. It is a safe place for an older woman to spend time, have some fun, enjoy a lovely meal from any of the numerous restaurants based on the premises and play cards or the machines. I recently spent a lot of time there and with the exception of only two employees out of the hundred they surely employ, everyone was amazing. From Managers, Oupa, Tulane and Tsepho in Privè, the waiters, the security teams all the way to Rosina, the cleaning lady, they, are lovely lovely people. One bartender was particularly constantly rude to me in Privè and two Pit Bosses on the main floor were horrible. I chatted to a few restaurant managers and they all had only positive things to say about their tenancy within Montecasino. Noma from Texas Wings Bar has been working at the restaurant since it opened there in 2018 and loves the location. Siya from Nomad agrees completely. He too has been with his restaurant for a year and a half and says the foot traffic that the restaurant receives because of Montecasino is incredible. They are always full. I visited 8 restaurants and they unanimously agree. My personal experience with Montecasino has been ALMOST perfection. The dealers on the main floor are highly professional for sure but also friendly and nice. Privè, they are a little stricter and more severe. And then of course there were those three people who were rude and nasty. Overall, I highly recommend Montecasino as a place for a woman to just have a great night out if she finds herself on her own and looking for some light entertainment, a great meal and friendly faces.