NK
Nkosinathi K
Active since Dec 2020
17
Reviews
0
Industries
Reviews
17 reviews1 month ago
Poor service and no care in the world
Hi, Although this was not the first time I have bought a Bedset from Sleepmasters this time I’m extremely dissatisfied. I purchase a Serta Anthena King size Bset from Sleepmasters (Sky city mall) on the 09.03.2026. We waited and then a week later the bad was delivered. Upon delivery the bed when bed was assembled and installed. I immediately questioned the legs stability of the bed and I was told that there were going to be stable once we started sleeping on the bed. From the first day when we slept on the bed, we started have issues with the legs of the bed they started coming off and some of them not holding firmly to the bad. This started getting vey irritating when we were tiding up the bed because we had to move the bed and the legs will always come off. I immediately communicated this with the store which I was told that they will send the driver to come and check the bad. I even went to the store a couple of time and reported the issue, but I was told the same story that they will send the driver. Because of this now the two of the legs are now broken which make the bed uncomfortable and unstable. I find this to be very frustrating giving the amount of money I spend to purchase the bad and especially because of the precautions that we took making sure with purchase the right bed, that can take our weighs, is big enough and it is a trusted brand. It’s said that to have a good structure you need a strong foundation which is clearly not the case with this bed. I mean how do you design a bed that can take a weight of 150Kg but what is supposed to be holding the structure is not stable. Its been for weeks since I reported the matter to the Sleepmasters Sky city and two weeks since I reported to sleepmasters head office. To this day no one has contacted me to advised me on the next step.
0 replies
2 months ago
The worse fibre service provider.
This by far has to be the worse service provide. I apply for fibre activation more that a month ago. The rauter was then delivered on the 10 February 2026. I waited for a whole another month for them to come install the router. I was the contacted by Thembalathu Khumalo who told me that I cancel my current service provider which I did. He advised that installation will be done on the 25 March 2026 I contacted Vodacom the day before the installation I was advised the installation with done as promised. The 2 days after the installation was suppose to happen I contacted Vodacom fibre and asked when will the installation happened. I'm told by Sibusiso that he will take me through the steos of how to set-up the router. I spend two hours with him on the phone going through the steps he tea me that he needs log a call with the activation team two activate the router. It's now two days later nothing has happened. When I called for update I'm told there is no ETA nor SLA when the activation will happened. When you asked to speak to someone whose is a manager or team lead your called is not transfered it's like there are no structure. People are just working like headless chicken who do not know what they are doing.
2 replies
5 months ago
Suffering 4 Life
This by far must be the worse fibre provide I had to deal with in my life. If the was option to rate 0 I would. The services have always been bad and unstable in Sky city but It took a turn for the worse. On 13/12/2025 they sent an email saying they would be doing a maintenance which they usual do and a list of house numbers was attached to the email. My house number was not even on that list but from that day I have been suffering for life. I get disconnected from my work VPN and from the network over hundreds time a day, intermitted connectivity across multiple devices laptop, smart TVs and mobile phone. Devices disconnect from the network frequently requiring daily reboots of the router. I have contacted the support and spoken to Khaya and Darryl numerous times and log many incidents which has proven to be very useless. The guy by the name of Darryl which I speak to most of the time who always sounds like is not willing to assist gave me the stupidest advise by suggesting that I need to purchase a static IP address. I never had these problems before their recent maintenance why must I now pay for static IP address because I never had this problem before. When I asked Darryl to check logs and advise what cause the disconnection, he tells me that he doesn’t see anything from his side and when asked for my calls to be transferred to management (Ayanda) for further assistance he always gives me excuses. We being undermined by this company and they absolutely no will to assist us in any ways but yet again they are always happy to take our money.
0 replies
6 months ago
Bad service and arrogant staff
I went to Hungry Lion Sky city mall on the 21-11-2025 I bought the party meal and requested for the Chips to be upsized to Kingsize which I had to pay extra for I didn't check my order at the store as I was in hurry to go to work. When I got home to my surprise, the meat was dark and had a funny smell, the coleslaw was off the ingredients used to make it was rotten. The chips were not upsized to kingsize even though we paid for them to be upsized. I then went to the store on Monday the 24-11-2025 I was mate by a very arrogant so called manager I showed him the pictures and the slipt he didn't even want to give me his name or apologize nor try to rectify the error he even told that the Cooking oil that was used to fry the chicken on Friday was only changed on Monday. I logged a complain on the Hungry Lion website and even called your so-called customer service and was promise to be contacted but I'm still waiting for their call. Call ref # HL-DNK
1 reply
7 months ago
A round of applause
Thanks to Riaan Myburgh and the team for the great service done on my car on the 16 October 2025. The team is very professional they kept me updated in each and every step of the service and with any additional staff that needed to be done on the car and how much it was going to cost. Everything was to my satisfaction and a big thank you to Uncle Harvey who took my car to be washed after the service was completed. When my work shift started, I was offered a space in their offices where I can work. I had access to Wi-Fi and charging terminal. But what to the cake for me was their Get road-trip ready R500 off voucher which made a huge different to the Total Invoice Amount.
0 replies
8 months ago
Where you get nothing out!
Very disappointed with these annual increase. I have been with OUTsurance for close to four years and I have never claimed but yet every year my premium is increase by 20%. When I query this or try to ask for discount I speak to the most arrogant people who don't have sympathy and are not willing to assist. I contacted the call center spoke to Keotshepile Mathe so called senior manager and I asked if she can please check if I can get a discount since I have never claim and always pay my premium on time. She told me straight that the is nothing she can't do I'm not allegeable for a discount.
1 reply
14 months ago
Thank you! For exceptional service
Takealot service is amazing whether it's a return, exchange or refund. You are doing a great job, your processes are seamless it shows that you have been in the business for long. Please keep up the great work. Armatures such as Bob shop have nothing on you.
0 replies
14 months ago
Worse service ever
Worse service ever this is the first and last time I buy something from these clowns. I logged a return on the 07/04/2025 I week later I'm still waiting for the package to be collected I even spoke to the seller. Some time last week I called them but they were closed. But the claim to be available Monday to Friday. When I called last week Thandi told me the parcel will be collected within the next 24 - 48 hours. I called today and Khumo advised that the parcel will before 17:00. Its after 17:00 but the parcel has not be collected.
0 replies
18 months ago
Cancellation not being processed and don't want to collect the device.
I received the 101 router 27-11-2024 after a delayed of about two days. The day when I received the device already had issues I could connect to the internet I requested a call I was called by number by a number of people trying to assist. They tried and tried but nothing worked. So I was advised by one agent to call a log a call with retention. On the same day I packed the device, logged a cancellation and on rainGo. To this day when I call the call center I'm told someone we call me and never get any calls. I see what you are doing you trying to push me to my debit date so you call bill me. That's unacceptable because I have never used your router because where I stay the coverage is very bad. Can you come a collect you device please.
3 replies
21 months ago
Telkom selling Somalian products
I took two contracts from Telkom Mall of the south assisted by Anne we were advised two install their instore screen protector which cost R300 each as is the toughest one around. Not even 6 months after the screen protector was installed it started peeling off and showing water marks. When I go to to the store to inquire I'm told the screen protector has only two months guarantee.
0 replies
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5 Star
0 (0%)
4 Star
2 (11.764705882352942%)
3 Star
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2 Star
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1 Star
15 (88.23529411764706%)