PS
Precious S
Active since Jul 2020
11
Reviews
0
Industries
Reviews
11 reviews3 months ago
Renault East Rand Mall
Renault east rand mall neh. I am lost for words sshame.
1 reply
5 months ago
Consultant that assisted was efficient professional and helpful
Consultant that assisted was efficient professional and helpful. She was on point and made sure the my query and request was attended too promptly
1 reply
42 months ago
Nonsense Premium Banking. I just need settlement letter for the credit card
If I could give you a minus rating I would. I am honestly annoyed by your service and contact centre. I have been calling your stupid call centre since yesterday. PREMIUM BANKING line is nonsense the options are nonsense. You say I must use my voice for verification and when I do you say failed. You say you sent a push message that didn't come through then say authentication failed. You Saud a random code while checking for the random code your ****** voice prompts keep saying push notification fail and never get to accept the random code. Call your normal card like you tell me to email contact@absa just to get a settlement letter forbyoir credit card ghat I want to pay up and close. Other banks you get that on the app click of the button all other places one phone call less than 5 minutes I have my settlement letter and for absa so much admin. I have never had a good customer experience with absa or good service. You are a the worst bank ever. All I want is a settlement letter that's all. I want to pay you back your money and end all relations with you but you busy fing me up.
2 replies
49 months ago
Cell c and Getmore pathetic
Pathetic, why did you partner and provide getmore with our details. I have been cancelling getmore for months now no success they keep escalating no luck. I cancelled my cell c contract because of getmore I am tired of this harrassment. This was after I saw all comaplint and that cell c was not doing anything about and they are the ones who got get more involved in our business.
1 reply
54 months ago
Vodacom Crooks
I am utterly disappointed with vodacom. I have been their client for years. 2019 a lady called me advising that they had some value added services to add which will not affect my contract however, to my surprise it affected the term it was suppose to mature in June ended up maturing in November fine I left it as it is. when I took my tablet no one told me it will be for 36 months fine I let it be. October this year I called vodacom letting them know I wanted to cancel 2 of my contracts the gentlement who assisted me convinced me not to cancel and that they had affordable plans for me. OKay I agreed, cause on my main number he told me I will be getting R65 airtime for R55 and obviously with my additional insurance and line true caller fee. on my other sin being my wifi sim he told me that I will be getting 40 gig for R199 which was a client promotion so there was not need to cancel but he will just upgrade me for the next 24 months and change the plan I agreed. I asked him to confirm for me my new instalment he said I will be paying about R660 something. now to my surprise that is not the case my total instalment for the past 2 months has been R1050 with the Wifi contract being R331.30 instead of R199. my main contract phone number also has a fee for 50 minutes @ a fee which we never discussed or agreed upon. I will never ever recommend Vodacom to anyone any more I have been their loyal client for years now. But my latest encounters with Vodacom has proven that the company either hires crooks who lie to clients or they just push them to do sales and inconvenience clients. I wanted to save cash when I wanted to cancel the contract cause I have new responsibilities. now I didn't manage that cause my instalment has not changed a bit. Vodacom is now a waste of a service provider that does not care about client but only their pockets.
4 replies
68 months ago
Unprofessional Instsller
I am beyond disgusted by your installer Daniel. He is unprofessional unreliable. A true disgrace to the brand. I would not recommend him to anyone.
2 replies
71 months ago
Doves
Shout out to Phindile and Pontsho from doves and 3sixty. You guys are amazing keep up the great work. Please keep pushing for others too. You are the best. You have made mybtime of grief a bit better thank you.
0 replies
74 months ago
PATHETIC BANK, PATHETIC SERVICE
Good day I phoned ABSA general enquiries requesting for assistance on how to access funds from my TRUSAVE account, I was referred to the savings and investment desk. I called service and investment they referred to internet banking, called internet banking referred to the branch. I am honestly beyond disappointed with ABSA East Mall. Service is pathetic. I went there Wednesday no one was managing the queue the 2 ladies were standing front of the queue chatting, whilst people were getting into wrong queues as we reached the front they tell you wrong queue you cant enter go start a different queue from the back. I was pretty annoyed and disappointed and told the lady what they are doing is wrong one should manage the queue from the back and one from the front. Thursday I was went there queued for more than 1 hour 30 minutes, only to be told I cannot be assisted the account I am using does not allow me to link to the app is a savings account. I need to withdraw cash from the tellers or bring my credit card to link the account the withdraw from the ATM. Sure I left the branch. Today Friday I requested someone to go queue for me so I can get assistance. Fine got there queued by the tellers, teller number advised she cant transfer into my credit card the account has a hold on it. I desperately need the funds I advise her please then withdraw all the cash and give the funds. She disappeared to the back with no word what so ever. Almost if not more than 20 minutes later she comes an tells me my account has a digital hold can I please take a seat she will call me and assist. I advised her I am at work how long will it take she said she does not know. I sat there for 15 or more minutes nothing I went up to her requesting for my ID so I can cause I needed to go back to work. She yelled to her team leader “DO NOT BOTHER CLIENT WANTS HER ID”. She didn’t bother to advise they will finish what ever and call me. Take my number nothing. According to them I was nothing short of a nuisance who was there to “BOTHER” them. I am a service provider too and I work with client the service with ABSA has been nothing but disappointing I regret ever opening the account with ABSA. Does anyone at ABSA know what they are doing? Why is no one at the ABSA Branch wearing their name tags as well? I understand we are all frustrated by the covid-19. But no need to treat clients like trash. I need all my money from that TRUSAVE account I need it. I need to use it my family is stranded why save for rainy days if when the time comes for you to get the funds no one seems to give a d**n?. Sincere apologies ABSA for BOTHERING you. Please remove all your digital blocks from my hard earned money I need it now. Promise your credit card will be settled and closed, by end of MAY. I NEED MY MONEY MY MONEY MY MONEY MY MONEY….
6 replies
77 months ago
All I need is my paid up letter, for account settled on the 7th Jan 2020
All your numbers are not going through. One that goes through they can't pick up my details. But getbucks and Ismail dayha claims to working with you
1 reply
77 months ago
Paid up letter issues
Horrible company ever incompetent unprofessional and unsympathetic. I hope they Realise how they are hurting people
0 replies
Review Distribution
5 Star
2 (18.181818181818183%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (81.81818181818181%)