ZB
Zanetemba B
Active since Jul 2020
14
Reviews
0
Industries
Reviews
14 reviews12 months ago
Concern Regarding Lack of Communication – Vehicle Service at Bidvest Toyota N1 City
I am writing to express my concern regarding the poor communication I have experienced with your service department. My vehicle was brought in for servicing three days ago, and aside from an initial update on the first day, I have received no further communication regarding its status. Despite multiple attempts to follow up via phone calls—where the receptionist has tried to connect me with the service advisor or controller—I have not received any clear answers or updates on whether the service has been completed. This lack of communication is disappointing and falls short of the level of service I expected. I would appreciate a prompt update on the status of my vehicle and clarity on when it will be ready for collection.0 replies
28 months ago
Digital Voucher
ABSA is just ****ing around sending multiple automated emails without resolving a case.1 reply
28 months ago
Debit charges and invalid Digital voucher
1. ABSA charged me R150 for each delayed debit (not reversed). 2. Private Banking contact number which is supposed to be available 24/7 is not answered. 3. Bought a one month digital voucher on ABSA rewards and was issued with an invalid voucher with an expiry date of the same day I bought it. Logged a call which I was promised will take 6-10 days to resolve and still not resolved.1 reply
30 months ago
Cash Crusaders - Kabega
The floor stuff is quite helpful but the store Manager lacks manners, cannot communicate to customers well, very quick to offer a refund than resolving an issue and still needs training on customer relations. She's thinks she's running a backyard or pavement business.1 reply
31 months ago
Been with Auto and General since I got my vehicle
Been with Auto and General since I got my vehicle. On our annual review, the consultant clearly went through all the details and was happy to continue with them.1 reply
42 months ago
After Sales Non-Service.
After sales (non) service: Sales guy not taking calls or replying to texts - Was not issued a permit or temporal license for a vehicle with a disc which expired more than 3 months ago. Can't even get hold of the sales manager. Vehicle registration takes up to 21 working days but what must happen until then???1 reply
43 months ago
No response from Customer service/care
No response from customer service, for 5 days trying to contact them and no response on emails as well.1 reply
Review Distribution
5 Star
3 (21.4%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (78.6%)