Active since Jun 2020
If you want to be stranded you can use Trekit365 at your own risk. My vehicle device shows as expired and the last data on the vehicle is 11/03/2026 a whole 2 months ago. They cannot explain anything except that you must make payment. You make payment and still nothing you are left stranded. They are just there to collect money without providing any service. Worst tracking service company ever. They don’t attend to anything hence they have removed their online platforms. Biggest ********s that offer no assistance or become non responsive when they suppose to give answers. You have failed even after receiving payment to advise why the vehicle device shows as expired and why is there no data after the 11/03/2026? You cannot even advise where the current location of the vehicle is. Won’t be supprised that the device is not even working since then. You speak to one person who is everything technician, accounts, agent, supervisor, manager all in one with no help. You just go around in circles and they use the very device that is supposed to protect your vehicle to sollicitate payments from you. Please do your research on the company before even trying to take up their services. Being in the transport business I have used different tracking companies but have never came across such a company with ethics and poor service.
Your agents are lying to us when taking up your offers. I was offered to upgrade my LTE WiFi to VDSL only to find that they did not upgrade me but sold me a new package. I need to have my LTE contract cancelled since it was supposed to be upgrade to a VDSL line but the LTE contract was never cancelled. You guys made me make payment before you could do the upgrade but you still went ahead and double debited me after the ADSL line was installed meaning there was never an upgrade done. You are scammers!! You debit people’s accounts whenever you feel like it and even after payment is made in advance to you with no amount owing. No one is willing to assist from telkom let alone investigate or listen to the recordings!!
Good day, On the 7th April 2021 I took (drove) my vehicle (2016 Mercedes Benz Sprinter 5151 CDI FN78KPGP) to Sandown Motors Main Reef Road to have it assessed as the engine light had come on and it was not idling properly with power loss. I was advised that they would need to do tests and advise. On the 8th April 2021, I was sent an estimate of what needed to be done for R5200.00. Go ahead was given so that they can do the tests. The tests were done and I was advised that there was a problem with cylinder 3 and I would need to purchase a new engine (bare in mind the vehicle has only done about 137000km). I was quoted about R190000.00 to have new engine fitted including all costs. I decided not to go ahead with the purchase of a new engine and requested that i be billed for the tests done only <image0.jpeg> <image1.jpeg> <image2.jpeg> <image3.jpeg> <image4.jpeg> <image5.jpeg> <image6.jpeg> <image8.jpeg> <image7.jpeg> <image2021-04-08-104914.pdf> . I was billed R5200.00 for the tests including what they had replaced. Payment was done on the 23rd April 2021 for R5200.00 as per invoice and proof of payment sent to the Service consultant Patricia Ramdass. Confirmation was received that payment had been received and I could collect the vehicle. Due to other commitments I was not able to collect the vehicle immediately. Today the 09 June 2021 I went to collect the vehicle. On arrival the keys could not be found and had to wait whilst they tried to locate the keys. The keys were eventually found and i was given the keys and cleared to take the vehicle. Due to the car being dormant for a while, I requested that they assist me in jump starting the vehicle which they obliged. Upon arrival at the vehicle I noticed that the front (bonnet) of the vehicle was not closed properly (opened) and upon opening the hood only to find the vehicle had not been re-assembled as per request. To my dismay there were still components that had been removed and not put back in the vehicle. I am not even sure if any parts were taken off (stripped) as anyone could have had access to the vehicle. I was subsequently advised that they would have to re-assemble the vehicle. I was not even given an apology or even offered transportation back home. I cannot understand as to how an invoice was issued when the job had not been completed. I was charged for things that were not done as per invoice. How i came to this conclusion is because even the engine and engine compartments that I have been charged for cleaning were not cleaned. The vehicle was not even washed, i mean they had over a month to work on the vehicle and make sure it was ready for collection as they had previously advised. I mean the vehicle was paid for in full already with no outstanding amount for the work they claimed to have done on the vehicle which makes me wonder what work was done or even the tests that were done are accurate. Picked up my vehicle today 10 June 2020 after being advised yesterday afternoon that my car was ready for collection and I must bring fuel when collecting as they only started it and there is not enough fuel. I am sure they could have requested to pour fuel and charge me for it. Anyway I came with fuel and they started the vehicle. The engine and compartments that I have been charged for were still not cleaned. The vehicle still had covers from the engine not put back, fuse covers left open and even the battery covers were not put back ( have photos showing all this). Yes this is the service I received from Mercedes Benz. Anyway just took my car else where and I know I will not be looking at or buying a Mercedes Benz soon and I have already sold my other Mercedes Benz and am looking for another brand to replace it and will be doing the same with this one as well. This is disgusting service from Mercedes Benz to be charged an absorbent amount for tests only for you to be told that they cannot fix the problem you need to buy a new engine and I am very disappointed regarding this issue. Why are we charged so much for such poor services ? Were the things that I was charged for done? I certainly do not think so after picking up my vehicle and the engine was not even washed as per invoice, covers were not even closed and I have pictures showing that as proof. I have attached the necessary documents including the pictures of how I found the vehicle upon collection. Kind Regards, Sibusiso Malaza [email protected] 0734551600
Good day, On the 7th April 2021 I took (drove) my vehicle (2016 Mercedes Benz Sprinter 5151 CDI FN78KPGP) to Sandown Motors Main Reef Road to have it assessed as the engine light had come on and it was not idling properly with power loss. I was advised that they would need to do tests and advise. On the 8th April 2021, I was sent an estimate of what needed to be done for R5200.00. Go ahead was given so that they can do the tests. The tests were done and I was advised that there was a problem with cylinder 3 and I would need to purchase a new engine (bare in mind the vehicle has only done about 137000km). I was quoted about R190000.00 to have new engine fitted including all costs. I decided not to go ahead with the purchase of a new engine and requested that i be billed for the tests done only <image0.jpeg> <image1.jpeg> <image2.jpeg> <image3.jpeg> <image4.jpeg> <image5.jpeg> <image6.jpeg> <image8.jpeg> <image7.jpeg> <image2021-04-08-104914.pdf> . I was billed R5200.00 for the tests including what they had replaced. Payment was done on the 23rd April 2021 for R5200.00 as per invoice and proof of payment sent to the Service consultant Patricia Ramdass. Confirmation was received that payment had been received and I could collect the vehicle. Due to other commitments I was not able to collect the vehicle immediately. Today the 09 June 2021 I went to collect the vehicle. On arrival the keys could not be found and had to wait whilst they tried to locate the keys. The keys were eventually found and i was given the keys and cleared to take the vehicle. Due to the car being dormant for a while, I requested that they assist me in jump starting the vehicle which they obliged. Upon arrival at the vehicle I noticed that the front (bonnet) of the vehicle was not closed properly (opened) and upon opening the hood only to find the vehicle had not been re-assembled as per request. To my dismay there were still components that had been removed and not put back in the vehicle. I am not even sure if any parts were taken off (stripped) as anyone could have had access to the vehicle. I was subsequently advised that they would have to re-assemble the vehicle. I was not even given an apology or even offered transportation back home. I cannot understand as to how an invoice was issued when the job had not been completed. I was charged for things that were not done as per invoice. How i came to this conclusion is because even the engine and engine compartments that I have been charged for cleaning were not cleaned. The vehicle was not even washed, i mean they had over a month to work on the vehicle and make sure it was ready for collection as they had previously advised. I mean the vehicle was paid for in full already with no outstanding amount for the work they claimed to have done on the vehicle which makes me wonder what work was done or even the tests that were done are accurate. Picked up my vehicle today 10 June 2020 after being advised yesterday afternoon that my car was ready for collection and I must bring fuel when collecting as they only started it and there is not enough fuel. I am sure they could have requested to pour fuel and charge me for it. Anyway I came with fuel and they started the vehicle. The engine and compartments that I have been charged for were still not cleaned. The vehicle still had covers from the engine not put back, fuse covers left open and even the battery covers were not put back ( have photos showing all this). Yes this is the service I received from Mercedes Benz. Anyway just took my car else where and I know I will not be looking at or buying a Mercedes Benz soon and I have already sold my other Mercedes Benz and am looking for another brand to replace it and will be doing the same with this one as well. This is disgusting service from Mercedes Benz to be charged an absorbent amount for tests only for you to be told that they cannot fix the problem you need to buy a new engine and I am very disappointed regarding this issue. Why are we charged so much for such poor services ? Were the things that I was charged for done? I certainly do not think so after picking up my vehicle and the engine was not even washed as per invoice, covers were not even closed and I have pictures showing that as proof. I have attached the necessary documents including the pictures of how I found the vehicle upon collection. Kind Regards, Sibusiso Malaza [email protected] 0734551600
Appalling Service from Curro with no assistance The level of service that we have received fron Curro Schools is appalling to say the least and being harassed by VVM lawyers. We are the parents of two children (Grade 8) &(Grade 1), who attended school at Curro Savanna City School in 2020 and we certainly wanted them to continue at the school, however given the impact of Covid-19 second wave of the Corona Virus and especially the quarantine measures , our income has gone down drastically and our family's finances have been severely disrupted. We are in particular concerned about the outstanding school fees particularly since I am is in the hospitality & tourism industry and has not had an income since the lockdown started last year March and myself having to endure a salary cut . The tourism industry was recently opened with limitations which still impacted on our income as the international tourism was still not operational, therefore continuing to limit our income. We have not received any covid relief, UIF or tiers throughout this period and this was communicated with the bursar. We have not received any assistance from the school even after numerous visits and consultation with the school regarding this issue. We had hoped that we would be able to bring these fees up to date by January 2021 but with the second wave and second lockdown, we have had to relook at our financial status and came to a decision to move the children to more affordable schools until our finances are back to normal. This has been communicated with the bursar and we have requested for the transfer letters for the children so that we can start looking for affordable schools for them. We have continued with payments for school fees, however there are still outstanding fees due which we will continue to make payments towards these outstanding fees. We would like to make arrangements to have a meeting with the necessary parties to make arrangements for these outstanding fees going forward, taking into consideration that we would still be required to pay fees at the new schools. We have been given different outstanding amounts each time that we have requested for statements which do not tally with the amounts that we have paid. We have been going back and forth with these amounts since last year with no way forward. We do not understand as to how each time we request for a statement, the outstanding amounts never balances and there are outstanding payments not allocated even though they have been referenced properly and proof of the payments has been forwarded. We did request for Covid relief assistance through the Tourism relief fund which was declined. We were informed by the bursar that there were relief funds offered but unfortunately we never received that communication and by the time we were advised about this relief fund it was already closed for applications. We have continued trying to settle the outstanding amount by continuing with payments and are willing to make arrangements to pay off this outstanding amount even though the children will no longer be attending school at Curro Savanna City. In consideration of this pandemic induced situation, it is with regret that we are seeking the school for assistance in school fees. We hope to get in touch with you to discuss this matter as soon as possible. We certainly hope that our children's education will not be affected by these outstanding fees and they will be allowed to find other affordable schools and we will continue to make plans to cover the school fees after the pandemic and after things have gone back to normal. We have been contacted by the Lawyers regarding the oustanding fees even though we have been in communication with the school and they too cannot advise on the outstanding amount or pick up the payments that have been done. They advise they have communicated this to their payment system Netcash for them to check but whenever they send the outstanding amount it does not balance or there are payments outstanding. I mean some of the statements do not even have any payments allocated to them obviously showing that it cannot be correct. This is totally disgusting to be harassed even though we have continued with our payments. We still have not been able to meet with the principal regarding the issue even after numerous attempts. ********** / ********** *********** / ***********
The level of service that we have received fron Curro Schools is appalling to say the least. We are the parents of two children (Grade 8) &(Grade 1), who attended school at Curro Savanna City School in 2020 and we certainly wanted them to continue at the school, however given the impact of Covid-19 second wave of the Corona Virus and especially the quarantine measures , our income has gone down drastically and our family's finances have been severely disrupted. We are in particular concerned about the outstanding school fees particularly since I am is in the hospitality & tourism industry and has not had an income since the lockdown started last year March and myself having to endure a salary cut . The tourism industry was recently opened with limitations which still impacted on our income as the international tourism was still not operational, therefore continuing to limit our income. We have not received any covid relief, UIF or tiers throughout this period and this was communicated with the bursar. We have not received any assistance from the school even after numerous visits and consultation with the school regarding this issue. We had hoped that we would be able to bring these fees up to date by January 2021 but with the second wave and second lockdown, we have had to relook at our financial status and came to a decision to move the children to more affordable schools until our finances are back to normal. This has been communicated with the bursar and we have requested for the transfer letters for the children so that we can start looking for affordable schools for them. We have continued with payments for school fees, however there are still outstanding fees due which we will continue to make payments towards these outstanding fees. We would like to make arrangements to have a meeting with the necessary parties to make arrangements for these outstanding fees going forward, taking into consideration that we would still be required to pay fees at the new schools. We have been given different outstanding amounts each time that we have requested for statements which do not tally with the amounts that we have paid. We have been going back and forth with these amounts since last year with no way forward. We do not understand as to how each time we request for a statement, the outstanding amounts never balances and there are outstanding payments not allocated even though they have been referenced properly and proof of the payments has been forwarded. We did request for Covid relief assistance through the Tourism relief fund which was declined. We were informed by the bursar that there were relief funds offered but unfortunately we never received that communication and by the time we were advised about this relief fund it was already closed for applications. We have continued trying to settle the outstanding amount by continuing with payments and are willing to make arrangements to pay off this outstanding amount even though the children will no longer be attending school at Curro Savanna City. In consideration of this pandemic induced situation, it is with regret that we are seeking the school for assistance in school fees. We hope to get in touch with you to discuss this matter as soon as possible. We certainly hope that our children's education will not be affected by these outstanding fees and they will be allowed to find other affordable schools and we will continue to make plans to cover the school fees after the pandemic and after things have gone back to normal. We have been contacted by the Lawyers regarding the oustanding fees even though we have been in communication with the school and they too cannot advise on the outstanding amount or pick up the payments that have been done. They advise they have communicated this to their payment system Netcash for them to check but whenever they send the outstanding amount it does not balance or there are payments outstanding. I mean some of the statements do not even have any payments allocated to them obviously showing that it cannot be correct. This is totally disgusting to be harassed even though we have continued with our payments. We still have not been able to meet with the principal regarding the issue even after numerous attempts. 0796335220 / 0734551600 [email protected] / [email protected]
CarTrack agents are selling tracking devices under false pretense. Was sold a cartrack device by one of their agents at a mall and was told that it was a month to month contract for R99 only to be told that the contract is for 36 months. I have sold the vehicle but Cartrack still wants me to pay for the tracking device as they say the contract is for 36 months. I have requested that they forward me the contract on numerious times but they have not. They have substiquently handed my account to Nimble collections agent without even forwarding me a copy of the contract that they promised and Nimble collections has forwarded adverse information to credit beureus without even contacting me. My ID number is 7806285542083 contact number 0734551600
CarTrack agents are selling tracking devices under false pretense. Was sold a cartrack device by one of their agents at a mall and was told that it was a month to month contract for R99 only to be told that the contract is for 36 months. I have sold the vehicle but Cartrack still wants me to pay for the tracking device as they say the contract is for 36 months. I have requested that they forward me the contract on numerious times but they have not. They have substiquently handed my account to a collections agent without even forwarding me a copy of the contract that they promised. My ID number is 7806285542083 contact number 0734551600
My account 10101133860583 is up to date with no amount due but Truworths has sent incorrect information to ITC showing that the account is 4 months in arrears. I have contacted them numerious times for the to correct this but to no avail. They say my account is up to date but cannot send me a statement or letter stating this and even their statement online system has old statements. They have said on numerious occassions that they will email me updated statement but no statements are received and credit profile has not been updated.
After settling my account. I have still not received the letter confirming that account has been settled (paid up letter) even though they have confirmed that they have received the funds and they have not updated my credit profile. reference **********
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