SM
Snowy M
Active since Jun 2019
39
Reviews
0
Industries
Reviews
39 reviews1 month ago
Angry and disappointed
I am writing this email to complain and express my concern and dissatisfaction regarding a recent ***** related to my invested account at First National Bank for up to R100,000 the incident occurred on the 28th October 2025, the statements shows lots of transfers to other banks people I dont know as well as buying from the shops, no notification nor sms was received until I visited the bank on the 30th for a different issue is then that I saw that something has been happening on my account. I then reported *****ulent activity on my personal bank accounts and also went to the police station to open the case on the same day. I was given the name of Dineo who will be investigating my case. She requested that I send her all the statement inquestion which I did. Surprisingly I received an email on the 28 November 2025 stating that my claim was refuted with their reasons I dont understand, I have attached a copy of their letter. Again in their letter they mentioned R18,602.94 out of all the money I investested R100,000 which I reinfested on the 18th September 2025 for six months,which I was told that after 30days I can't touch it until the maturing date. I started investing this money since 2018 and have been using interest and reinvesting again. I cannot lose such an amount of money just like that, I work hard for it. I hope you can assist me in resolving this matter as soon as possible.
1 reply
1 month ago
Angry and disappointed
Hi I'm very disappointed and angry with the way you handled my issue of cancellation. I first called your office, followed by emails. To date, you cannot respond in a proper manner or at least listen to me, instead, you got a nerve to go into my bank account and debit without my consent. The last time you debited was October 2025, and stop, five months down the line, you just go through my account and debit my account and block it so that no dispute or reversal can be done. This is *****ulent and unprofessional for such a big company. Can you please refund my money? Let's not end this in a hard way. I would inform people to answer your call when trying to sell your products to them, as you are a ****mer.
1 reply
6 months ago
Angry and frustrated with unprofessional job done
To FNB, I have reported *****ulent activity on my account and been to the police station to open a case on the 31 October 2925. I was given a lady by the name of Dineo who will be dealing with the investigation on this case, I even send her all statements of the money withdrawn from my investment account. Everytime I call her for the feedback she'll say case takes 7 to 31 days for investigations. To my surprise on the 26/11/25 I received a decline letter from FNB card froud claiming contactless card transactions, registered link device totaling to R17602.94 at the same time money withdrawn from my account was R100,000 from my investment. Obviously my devise is on my profile and link to every account I have with them. I need my money back I worked hard for it that FNB can throw just like that. Their reasoning is vake and unprofessional. I was told that I cannot get any money from investment account after 30 days of investment surprisingly that has happened.when money is withdrawn from my account I normally get notification by sms with this one nothing until I visited the bank with other business that's how I found out. This is an insight job. I need my money back.
1 reply
7 months ago
*********** and Pathetic Service
I'm very disappointed and angry with service I received ,from 2022 January I requested a file for my late husband who passed away November 2021 to date have not received. Instead I have been given by ad attitude by the rude head of staff keep saying they can't find it. Until this when the insurance company went themselves and the file was received same-day, and claim that they have been calling me to pay and I did not come which is blunt lie. I have payed now it's a no new story of signatures it took another month for that. I contacted them on numerous occasion still no help. Kindly assist the company needs the file so they can compensate me. My children cannot suffer because of lazy and *********** staff they hired. (Unhappy and angry community).
0 replies
8 months ago
Unauthorized deduction and unprofessional service
I am angry and disappointed in the way Telkom treated me, for some time I have been receiving treats from companies claim to be debt collector saying that I owe money which I don't know. The worst part is one of them has debited from my account which I manage to reverse. Now I have new one NDC also saying to avoid legal action I must pay R2 200,45 which I don't know. I tried to call their customer service they don't know that. This is unprofessional for such a big company like Telkom to send my banking detail to people without my concern. this is uncalled for Froud.
0 replies
18 months ago
Pathetic Handling of complains - Action on that Cancellation
Case Number: 412092644 I have not received any response every time they call me no one can account for the discrepancy on my account or why there was a debit. I have been waiting for the investigation I am now losing my patience I want answers. I am tired of the *********** customer service that doesn't have answers to your questions. always will send for investigations. Please do the right thing I don't want to go new with this issue.
1 reply
18 months ago
Angy and disappointed
I had a contract with this provider for R159 data which ended in October this year and called them and reminded them in September. In October, they debited R212 which I don't know why extra, I called customer service, and they don't even know what that is for. Again, now in November, they debited R115 with no service also their customer service could not help. I want my money back it's a lot of money I can buy a lot of read for my children.
2 replies
19 months ago
The worst *********** service.
I bought a child's trousers at Ackermans Sam Ntuli, only to find out it did not fit the child. The next day, I returned it to the shop for the fitting size. Fortunately, I got the correct size to my surprise the price was less by R10 and it was the same Item, getting to the cashier Mxolisi Mavimbela was busy assisting when I showed him the different price, and the store manager Supervisor by the name of Mmapuleng Molefe who shouted at the boy that he's not going to refund me as it's his faults and he must pay me from his pocket. That was very rude to cause drama in front of people shouting at Mxolisi, I was not crying for R10 I was talking to Mxolisi about the consumer writes. She was so rude Ns *********** you can make a mark or proof that you are the head in front of customers. I felt sorry for the boy because he was so confused knowing he made a mistake by putting the wrong price. In all what I am saying is you need to take your staff to customer service causes, so they know that even your colleagues are a customer. I a m still going to shop at that store I pray I don't bump at her.
0 replies
19 months ago
Disappointed Angry and Upset
I am very disappointed in the way Multichoice is handling my account. From April to June, I have been paying R498, August R525, and September and October R638. Can they explain what discrepancies they are doing in my account? I have never changed the package I have been on one since. Multichoice is reaping pensioners especially when they debit. They still have not responded to me the report written on the 22 October 2024
1 reply
19 months ago
Angry and disappointed
Angry and upset I am very disappointed in the way Multichoice is handling my account. From April to June, I have been paying R498, August R525, and September and October R638. Can they explain what discrepancies they are making in my account? I have never changed the package; I have been on one since. Multichoice is reaping pensioners, especially when they debit. I still haven't received a response or call from Multichoice, which makes me angrier. It's disappointing that such a big company is not able to handle its customers fairly. I need answers please.
2 replies
Review Distribution
5 Star
3 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
36 (92.3076923076923%)