Isabella Garcia
Verified Business
|2.8|578 Reviews (last 12 months)|Responds in 44h 42m
Isabella Garcia
Verified Business
|2.8
578 Reviews (last 12 months)
Responds in 44h 42m
Scores reflect the Overall AI Score for each category
Isabella Garcia
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Isabella Garcia presents a deeply polarised picture. Loyal ambassadors praise the skincare results and named consultants who deliver warm, professional service. However, the dominant narrative is dominated by serious complaints about cancellations being ignored, unauthorised debit orders, non-delivery of paid orders, and unresponsive communication channels, leaving many customers feeling trapped and financially exploited.
Replied to 100% of negative reviews
Reply time on negative reviews: 67h 32m
TrustIndex
5.3
Ranking
#7
in Wellness & Beauty
Reply Time
44h 42m
NPS Score
-4
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 67h 32m
Sep '25 - Aug '26
Based on recent customer reviews, Isabella Garcia presents a deeply polarised picture. Loyal ambassadors praise the skincare results and named consultants who deliver warm, professional service. However, the dominant narrative is dominated by serious complaints about cancellations being ignored, unauthorised debit orders, non-delivery of paid orders, and unresponsive communication channels, leaving many customers feeling trapped and financially exploited.
Isabella Garcia's biggest strength, according to Hellopeter's AI analysis, is Product Quality & Treatment Results. Product Quality & Treatment Results (2.7) splits sharply. Long-term users rave about glowing skin, effective serums, and fragrances, while a growing cohort reports skin reactions, irritation, breakouts, and perceived drops in formulation quality after years of loyalty.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
“Isabella Garcia provided excellent service and was very professional throughout the process. She was friendly, helpful, quick to respond, and made everything easy and stress free. Highly recommended!”
1 reviews | Active since May 2026
“Isabella Garcia provided excellent service and was very professional throughout the process. She was friendly, helpful, quick to respond, and made everything easy and stress free. Highly recommended!”
1 reviews | Active since May 2026
My Name is Palesa Siddeeqa is her name ....she answered my call....very friendly...eager to assist in a lovely calm tone, patient and assisted me well regarding my query.Well done Thank you so much...Stay Blessed❤️🥳🥳🙏 I today rate her excellent service 5 Star🥳
1 reviews | Active since May 2026
My Name is Palesa Siddeeqa is her name ....she answered my call....very friendly...eager to assist in a lovely calm tone, patient and assisted me well regarding my query.Well done Thank you so much...Stay Blessed❤️🥳🥳🙏 I today rate her excellent service 5 Star🥳
1 reviews | Active since Mar 2021
Siddeeqa who assisted me so well yesterday in cancelling my parcel and acc. Very professional but also friendly and understanding. Keep up the great service Siddeeqa, it’s a rare find these days. 10/10
1 reviews | Active since Mar 2021
Siddeeqa who assisted me so well yesterday in cancelling my parcel and acc. Very professional but also friendly and understanding. Keep up the great service Siddeeqa, it’s a rare find these days. 10/10
1 reviews | Active since Apr 2019
I am trying to contact them to cancel the monthly debit since I cannot afford it and the phone number provided is not going through
1 reviews | Active since Apr 2019
I am trying to contact them to cancel the monthly debit since I cannot afford it and the phone number provided is not going through
The most common complaint about Isabella Garcia, based on Hellopeter's AI analysis of recent customer reviews, is Customer Service, Staff & Experience. Customer Service, Staff & Experience (2.3) shows named consultants like Nikita, Janine, Andri, and Simone receiving genuine praise, but this is overshadowed by reports of aggressive telemarketing, dismissive call centre agents, calls that cannot be transferred, and consultants who pressure rather than listen.
Isabella Garcia scores 1.9 out of 5 on Hellopeter's AI analysis of service quality in Beauty & Personal Care, compared to the Beauty & Personal Care industry average of 2.5. Their strongest theme is Treatment Quality (2.7); their weakest is Memberships (1.4). The top AI-rated Beauty & Personal Care business on Hellopeter is (). How is the AI Score calculated? →
Isabella Garcia has a TrustIndex of 5.3 out of 10 on Hellopeter, based on 578 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 67 hours 32 min. Hellopeter has tracked Isabella Garcia across 5,554 total reviews. How is the TrustIndex calculated? →