SK
Simphiwe K
Active since Jan 2019
37
Reviews
0
Industries
Reviews
37 reviews3 weeks ago
Bad service from the stuff
I went to Markhams mall of Africa yesterday to try and pay for my account, little did k know I will receive bad service from a gentleman over the over counter so as the store manager! I gave them my ID card but I was told that I don’t have an account with TFG, comes to a shock because I recently used my account to purchase at the very same store. If people don’t want to work in retail they must say so, I understand retail is hectic but that level of cold treatment is uncalled for I’m cancelling my account immediately
0 replies
1 month ago
Packing ******
I sent an expensive package on the 20th of April , until today I’m told the package is at the warehouse house but they cannot disclose which warehouse nor tell me what’s going
0 replies
6 months ago
Extremely Poor Service and No Feedback on Fibre Installation
I am extremely disappointed with the level of service I have received from Axxess. As a long-standing customer who joined your services in 2021, I expected professionalism and efficiency. Instead, I have experienced nothing but delays and complete silence from your technical team. I signed up for a fibre package two weeks ago, and to date, I have not received any communication regarding installation, timelines, or even a basic update. No call, no email, no SMS. This is unacceptable, especially for an existing loyal customer. I have contacted Axxess for clarity, but the lack of feedback leaves me feeling neglected and frustrated. Your service delivery has dropped to a disappointing level, and this experience has made me question whether Axxess still values its customers. I request immediate action: Provide a confirmed installation date. Explain the delay and the lack of communication. Restore the level of service expected from a trusted provider. I hope this matter is resolved urgently. If not, I will be forced to reconsider my relationship with Axxess.
0 replies
12 months ago
Great service
Good day , I want to give out a lovely compliment to a young lady named Ross .that assisted me yesterday at Capitec Yarona kaalfontein branch. First time ever I was assisted at the Bank by someone who is willing to listen to you and be helpful! Customer service is very important and she nailed it.
1 reply
12 months ago
Good service from Mr Sbiya
Good day, I would like to give thanks to Mr Sbiya from the Department of labour Marlboro Sandton brunch. for handling my claim when all hope was lost. He didn't give up, he showed dedication and professionalism he helped each individual that had lost hope today. His truly a living angel that was God sent... in an environment where customer service is poor but single Handley he showed class and delivery which made him stand out. Thank you Mr Sbiya
0 replies
12 months ago
Poor service from such a big corporate company like SANLAM
I submitted my pension withdrawal claim from sanlam 2 months ago, all they busy telling me is they busy processing my pension withdrawal it's been two months I'm about to lose my vehicle waiting for them to pay out my pension fund. I have received nothing but poor service from them. I was told that I should expect payment in May, that was in March when I submitted my pension withdrawal forms. It's the end of May now still they busy saying they processing my pension withdrawal I must follow up after 5 working days they been saying this for the past two months. Please can someone escalate this before my vehicle gets repossessed. Poor service from sanlam really.
7 replies
15 months ago
Worst service from Nimble group
I made sure I met their demands and paid them in full, I made immediate payment to avoid unnecessary delays from them. Now they don't want to give me a settlement letter
1 reply
27 months ago
Victim of *****
I'm writing this email as an angry and unsatisfied client. On Friday my card was ****** pick pocketed, Saturday morning when I noticed that my card was missing I immediately went to the Bank at Mall of Africa to report that my card was ******. I told the consultant that my card was ****** and I request for my card to be blocked and issue a New card. When I received the new card I was under the impression that my old card was no longer working. Today 27 March 2024, I started recieving notifications of transaction's taking place that I wasn't aware about. Seems like this or the ********'s were tapping my card to pay over the weekend. I was under the impression that the highliy trained consultant would cancel my card before issuing a new, that's basic training from all major bank's. I'm unhappy, please note that I will be taking this further to my lawyers. I need to be refunded my money because technically this would have been avoided if your skilled consultant remembered his training. As a person who is in the financial sector also, I find this very disturbing. Warm regards
0 replies
42 months ago
Game Mall of Africa
Bought a air bed for church camping trip, when I pumped the bed it had a hole underneath, doesn't game do check's before you place item for sale?
0 replies
49 months ago
Poor service
I'm getting poor service from this Toyota, left my vehicle on Thursday, still the service advisor haven't called me and updated me regarding the progress of the repairs. When I call them I'm unable to reach the service advisor it's been two day's trying to reach them no luck.
0 replies
Review Distribution
5 Star
3 (8.108108108108109%)
4 Star
0 (0%)
3 Star
1 (2.7027027027027026%)
2 Star
0 (0%)
1 Star
33 (89.1891891891892%)