GM
Goodwish M
Active since Aug 2018
10
Reviews
0
Industries
Reviews
10 reviews65 months ago
Slow delivery
My headsets took over a month to arrive please have a parcel tracking system or something that shows us that there is a delay
1 reply
81 months ago
Telkom mobile data has no competition
Telkom network is a giant, thank you for the excellent service keep the Mo' nice service offering going its a great help to a whole lot of South Africans. R44 for 3.5GB you are truly the only service provider.
0 replies
81 months ago
Samsung Galaxy Developers Platform
Samsung Galaxy Apps Developer Program, My struggles with Google Play Store has been solved by Samsung Developer Programme, Thank you for excellent service giving Android developers like myself to sell and publish mobile apps to your platform, I understand the strictness of the service to accept developers is all due to the reason that quality apps are a must from developers, I am hoping that my startup enterprisewebsites.co.za will grow with Samsung as a brand and reach new audience in China, Europe and more thanks to your service.
0 replies
81 months ago
Customer service
Thank you so much Ernost, for the best quality furniture, I will always shop from your retail outlet delivery is immediate and the customer service is excellent
2 replies
81 months ago
Payfast multi business features
To the technical team Payfast is a service we use for our Enterprise websites business for accepting payments for quotations, payment requests, etc... The issues we currently have is we wish that Payfast had the multi-company option under single account instead of creating multiple accounts for separate accounts example 13 businesses this is not very helpful we urge the team to add multi-business option instead Overall service is not bad, charges are considerate enough no complains either on that side, the is a company we are also using Payoneer this should be an example.
0 replies
81 months ago
Standard Bank online banking
To the early adopters, I was in the process of assisting a family member to create an online banking profile with Standard Bank, the process is that onboard the client is smooth usually some banks have complicated systems that make it very hard for any banking customer to adopt instead they use cellphone banking as alternative, the online banking client panel for transacting is out of this world, simple yet very functional
1 reply
81 months ago
Bad online experience on checkout
I would like to write an honest review about the store especially using card payments online, the stores if not most don't accept the orders made online to their stores, the shops are completely offline but do accept card payment as method of payment, the store and web consultants continue to make it difficult for customers to get assistance; Bad experience online makes the worst service delivery more unsafe, customers expect good service already is taking a risk paying online, with a risk of debit or credit card fraud including bank charges using the card online, I do not know why anyone would use their card anyway to make any online payment that will end up failing, online checkout systems need to be made secure. This is how a checkout should be an example: 1. Place an order to a relevant store querying cart items 2. Store acquisition for web orders for facility access options available 3. Payment gateway to bill client credit card/vcs checkout for card payments 4. Order confirmation from the website, store confirmation update 5. Receipt on payment status, order number. 6. Delivery confirmation with the driver. The website should follow good UX guidelines that make customers feel happy, instead of having stress about how quick the online store takes your money but service delivery is not there, Customers have a right to good service delivery, it is not a good business practice to reject orders after having to take money from customers accounts, As a subject to the failed store being able to provide assistance the store in mention applies to "Palm Springs branch, Orange Farm". Palm Springs branch is already a small branch with not enough space to sit, that's, why we order online orders, take very long due to slow service being in a very busy area more staff should be deployed. A webchat consultant asked for my numbers but failed to even place a call. Several topics that address these types of issues will be discussed on other platforms regarding the service experience of most customers who buy online, especially on issues that stores like these don't take seriously, We want our food on time, warm and not late! Goodwish Matyila Unhappy customer
1 reply
82 months ago
Telkom Emergency Airtime Restrictions
Telkom is a good service provider, today it's getting a poor service review for only one reason, it's emergency airtime has too many restrictions, when you request emergency airtime you expect that your borrowed airtime will be yours to do as you want with it, but that is not the case with Telkom emergency airtime, the company has great offering with data plans, voice but the emergency airtime is not allowing the customers who borrow airtime from the service provider to buy data or voice with it, Telkom puts a restriction that the airtime should only be used to call only also charge R1 extra for this restrictive control over spending habits, now the service provider allows emergency data which solves the problem partially but one should do as they please with their airtime.
0 replies
82 months ago
ATM Withdrawal Issues at Palm Springs Mall Branch
On the 26th Aug 2019, I went to a local mall ATM to withdraw cash firstly inserted my standard bank card on the ATM, The Standard Bankcard is a cheque account, FNB ATM is located at Palm Springs Mall, Stretford. The ATM accepted the withdrawal but on the slip, it gave technical error message which resulted in money leaving the account but the ATM not processing the cash instead of an "OUT OF SERVICE" message immediately on the ATM. This is a frustration matter since the ATM usually also upon trying to get eWallet funds the money doesn't come out, this is fraud the ATM is constantly being serviced but nothing better comes out of this, FNB you need to fix the issue with your ATM's I have consulted my bank Standard bank regarding the matter they confirmed that the issue was being investigated on your ATM hence your ATM collectors need to balance the funds on your ATM machine, I do not recommend any non-FNB customers using FNB ATM's too much risk involved, even with cards like SASSA Grant cards getting swallowed by your fraudulent ATM's or Technically impaired systems. Ernest Matyila
3 replies
95 months ago
FLASH VENDING SCAM OR PYRAMID?
Flash vending is a bad choice no profit at all for vendors. At base you topup R100 They supercharge R5 then you are left to trade R95. Its roughly 5% on every sale which you wont recover even the R5 flash supercharged you. I need to make this clear as possible that till printer rolls are R20 not free. Flash is a pyramid scheme that is cleverly thought off. They tried to correct this issue offering EezyAirtime which doesnt work on virgin network but they market it as loads on any network... What a fraud claim. As the analysts members at orenlabs gave us report on what flash vending claim to do but keep draining the pockets of unemployed youth with aim of loosing than to profit, claimed the technical director at orenlabs. Do not trade flash airtime to gain profit rather use it as a boomerang effect to attract customers because claims of making profit are wrong margins are way below 20c on average R5 sold. We failed to understand why they supercharged flash reps never seem to give you appropriate explaination. Typical flash token bought at PEP is not zero rated on VAT. they charge vat on tokens but airtime vouchers bought as is work out much cheaper. Flash vending end users suffer the loss more hence R5 airtime is typically sold R6 to help recover flash hidden costs. Flash policies enforce that vendors to not supercharge but they reaping traders and traders reap customers. It was clear that data at flash shops in rural south africa has become like drugs where if you selling it after hours people might pay you extra. Flash token should be by value without supercharge so customers wont get overcharged. Traders already buying print rolls why supercharge them on tokens even doesnt seem fair. If this is robbery its the one everyone would like but most likely not investigated white crimes in south africa that promotes corruption and ICASA is part of this nonsense too. Data is already an issue flash vending is to be put on hold becareful before buying the machine the printer is R499 and the machine around R1000. Excitement vendors get is not like printing money but rather do the hard work with no commission, using your own electricity and transport for a product that promises low margins and no returns with poor customer support.
0 replies
Review Distribution
5 Star
3 (30%)
4 Star
1 (10%)
3 Star
1 (10%)
2 Star
2 (20%)
1 Star
3 (30%)