PM
Percy M
Active since May 2018
10
Reviews
0
Industries
Reviews
10 reviews10 months ago
Irregular Termination of contract & Delayed Refund
Telkom closed my terminated my account while I had credit in my account, I was previously told that I am not paying into the correct account even though I was using the account details on my Statement provided by Telkom. Furthermore, I received an email from Lebohang Modikoa on the 22nd of January 2025 instructing me to send a letter requesting for my refund, I then rep**** to her requesting her contact details to get clarity on the matter she has since not responded. Today i sent the supporting documents for my refund but there's no acknowledgement from Lebohang Modikoa
0 replies
10 months ago
Account debited without service provided
Webafrica debited my account without any service rendered, I am trying to cancel my order but no one is reachable their support centre is not reachable.
0 replies
15 months ago
Complaint Regarding Voucher Redemption Experience at Pick n Pay Fourways Mall
Dear PnP & TymeBank, I would like to formally lodge a complaint regarding an incident that occurred on the 22nd of December 2025 at the Pick n Pay store in Fourways Mall. On that day, I visited the store to redeem a TymeBank Voucher that my brother had sent to me. I presented the voucher number written on a piece of paper, but both the two tellers and the store manager, Jolene, refused to assist me. They explained that the voucher number must be on a phone, and that they could not verify its authenticity if it was written on paper. When I asked why this was the case, the manager claimed that they could not determine if it was *****ulent if it was written on paper. I further inquired about how ***** is defined in the context of TymeBank vouchers, but Jolene was unable to provide a clear explanation. I also asked her how they would verify if a voucher number, even when presented on a phone, was not obtained *****ulently, but she did not respond satisfactorily. As I was still unsatisfied with the lack of assistance, I asked if this was a common policy at Pick n Pay or TymeBank. Jolene did not offer a clear answer, so I requested a formal disclaimer stating that a customer cannot redeem a voucher written on paper. I even offered to provide my ID as an additional verification measure, but my request was still ignored. In addition, the refusal to assist me caused a significant inconvenience. My parking ticket time expired while I was at the store trying to resolve the issue, and I was forced to pay R10.00. I had not anticipated this charge as I was spending more time trying to get assistance, and I was left stranded without the means to pay until I asked others for help. I am writing to you, Pick n Pay, in the hope that you can ensure consistent service across all your stores. In my experience, other stores simply request the voucher number, regardless of whether it is on a paper or a phone. The approach taken by your store manager seemed unnecessarily rigid and did not account for valid reasons why a customer might have the voucher number written down. I also believe that if this policy is not officially stated by either Pick n Pay or TymeBank, it undermines the reliability of TymeBank and restricts the usability of the voucher feature, particularly for customers who do not have a phone or whose phone battery is drained. I kindly ask for your attention to this matter, and for clarification on the official policies regarding voucher redemption. Thank you for your time and consideration. Kind regards, Percy
2 replies
17 months ago
Uber Eats - undelivered food and no refund
Poor service by Uber driver and Uber, I bought food for R200.00, the driver went to the address next door, I told him he is at the wrong place, he was 100M away, I tried to call him via uber eats app his phone was unanswered, few minutes later I get a notification with a picture of the food on the floor saying that my food is delivered when I walk to the place there was no food and the place where he confirmed the address where left the food it’s not clean for one to put food there. Uber doesn’t want to refund me as they claim that the driver followed all the necessary steps, I guess the necessary steps don’t include safety and hygiene.
0 replies
29 months ago
Telkom poor service, application approved money taken & no service
I app**** for a router at Telkom Fourways on the 17th of January 2024, on the 22nd January 2024 I received a message indicating my application is approved and was instructed to pay R700 of which I did on the same day, till today i haven't received the device as i have been informed that the matter is dealt with back office and i haven't been provided with the turnaround time. Case: 76515121 ref: 3323780005094066040
0 replies
30 months ago
Makro online undelivered product
I bought few items at at Makro on the online platform, order number: MAK5580469 Item not received: Bar Code: 07290112633156 Item description: KETER BEVY BAR GRAPHITE I tried to call Makro customer service several times and the escalated my matter to Makro Centurion store but no one has attended to my query, the items were bought on the 25th of November according to makro delivery turn around time is 3-5 days.
1 reply
37 months ago
Struggling to receive a paid up letter
I am struggling to get a paid up letter, everytime i call, my calls are transferred to an inactive line and email addresses come back unsuccessful ''A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:'
1 reply
55 months ago
Excellent Service
What an exquisite service from contact centre consultant to technicians (David and Wonder) thank you for the service, I am a happy client.
0 replies
59 months ago
Mit Mak Motors - Titus sales representative
What an exquisite service by Mit Mak Motors team, Thank you Titus for your assistance and professionalism. If Mit Mak Motors was a candy store I would visit everyday :).
1 reply
97 months ago
Poor service from Claims department
Dollar Thrifty Car Rental "Claims department'' I returned a vehicle with a minor dent less than 11cm long on the 3rd of May 2018 and I am still battling to get a quote for the damage or my refund, Everyday I am promised to be updated on may case but I hardly receive feedback unless I follow up. refund from claims department is a nightmare.
2 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
7 (70%)