DT
Dollar Thrifty Car Rental South Africa
Claimed Business
DT
Dollar Thrifty Car Rental South Africa
Claimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
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Review Distribution
2|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
14 Jan 2026, 14:11
credit card reserved amount
Fair pricing on rental vehicles. However, they take too long to release the hold on the credit card reserved amount for insurance. I returned the vehicle on 25 Dec 2025, it is now 14 Jan 2026 and the money is still reserved. The agent mentioned that it takes 5 working days to release the funds, however when I later enquired with customer services, they mentioned it takes 7-21 working days.
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Anonymous
1 reviews | Active since Jan 2020
14 Jan 2026, 14:11
credit card reserved amount
Fair pricing on rental vehicles. However, they take too long to release the hold on the credit card reserved amount for insurance. I returned the vehicle on 25 Dec 2025, it is now 14 Jan 2026 and the money is still reserved. The agent mentioned that it takes 5 working days to release the funds, however when I later enquired with customer services, they mentioned it takes 7-21 working days.
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Anonymous
1 reviews | Active since Jan 2020
30 Nov 2025, 09:00
Unable to rent a car from thrifty website
I have been trying to rent a car from thrifty website for 4 Dec / 5 Dec from CPT Airport Error keeps on coming up I called the number from the website , a person by the name of Imaad answered when he tries to book from his side , rental fee is much higher than the website I tried booking online from different devices , different days - still error pops up Imaad cant give me another customer service number Imaad cant give me email address to contact Imaad says number on thrifty website is for HERTZ Thrifty management should fix this error and improve their customer service Can some one please call me with a solution or book a car for me THank you
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Anonymous
1 reviews | Active since Jan 2020
30 Nov 2025, 09:00
Unable to rent a car from thrifty website
I have been trying to rent a car from thrifty website for 4 Dec / 5 Dec from CPT Airport Error keeps on coming up I called the number from the website , a person by the name of Imaad answered when he tries to book from his side , rental fee is much higher than the website I tried booking online from different devices , different days - still error pops up Imaad cant give me another customer service number Imaad cant give me email address to contact Imaad says number on thrifty website is for HERTZ Thrifty management should fix this error and improve their customer service Can some one please call me with a solution or book a car for me THank you
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Anonymous
1 reviews | Active since Jan 2020
30 Nov 2024, 07:37
Am not happy with their services
Today I was at the airport by 07:30am to pick up a car that I rented for the whole month, when I get there I did all the paperwork when I pay they said this is not a cheque card but a cheque account and they need a holding deposit of r16000.00 which I didn’t budget for I was expecting them to take about R3800.00 as per our agreement online. Am really so hurt now I have to cancel my booking and request a full refund. Am frustrated and late for work now I have to use uber the whole month, to & from work. I
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Anonymous
1 reviews | Active since Jan 2020
30 Nov 2024, 07:37
Am not happy with their services
Today I was at the airport by 07:30am to pick up a car that I rented for the whole month, when I get there I did all the paperwork when I pay they said this is not a cheque card but a cheque account and they need a holding deposit of r16000.00 which I didn’t budget for I was expecting them to take about R3800.00 as per our agreement online. Am really so hurt now I have to cancel my booking and request a full refund. Am frustrated and late for work now I have to use uber the whole month, to & from work. I
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Anonymous
1 reviews | Active since Jan 2020
2 Aug 2024, 06:14
I have been waiting for my refund for 5 years. **** of a company!
If I was able to give this company 0 stars I would. They are absolutely horrible with useless customer service. I have been waiting for my refund for 5 years now. They don't respond to emails and when I call I am sent from post to pillar. What a **** of a company. Do yourself and favour and DO NOT rent a car with them. Absolutely pathetic!
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Anonymous
1 reviews | Active since Jan 2020
2 Aug 2024, 06:14
I have been waiting for my refund for 5 years. **** of a company!
If I was able to give this company 0 stars I would. They are absolutely horrible with useless customer service. I have been waiting for my refund for 5 years now. They don't respond to emails and when I call I am sent from post to pillar. What a **** of a company. Do yourself and favour and DO NOT rent a car with them. Absolutely pathetic!
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Anonymous
1 reviews | Active since Jan 2020
29 Jul 2024, 14:21
Sani Car Rentalis the worst customer service ever
NOW SANI CAR RENTAL. Appaling service. I returned a car more than a month ago in perfect condition & have not yet had my deposit back. I have sent several emails but on received a response to one, blaming their 'system' of course. I have used many car rental companies & this is by far the worst. *********, ************* & downright *****. ĎONT USE THEM
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Anonymous
1 reviews | Active since Jan 2020
29 Jul 2024, 14:21
Sani Car Rentalis the worst customer service ever
NOW SANI CAR RENTAL. Appaling service. I returned a car more than a month ago in perfect condition & have not yet had my deposit back. I have sent several emails but on received a response to one, blaming their 'system' of course. I have used many car rental companies & this is by far the worst. *********, ************* & downright *****. ĎONT USE THEM
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Anonymous
1 reviews | Active since Jan 2020
26 Jan 2024, 08:18
SANI CAR RENTAL *******
SANI CAR Rental is the worst car rent company I have every deal with. Still fighting to get my deposit refund back. Not one customer service agent has been able to assist me. DO NOT USE THIS COMPANY IF YOU WANT YOUR DEPOSIT BACK!!! VERY UNPROFESSIONAL
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Anonymous
1 reviews | Active since Jan 2020
26 Jan 2024, 08:18
SANI CAR RENTAL *******
SANI CAR Rental is the worst car rent company I have every deal with. Still fighting to get my deposit refund back. Not one customer service agent has been able to assist me. DO NOT USE THIS COMPANY IF YOU WANT YOUR DEPOSIT BACK!!! VERY UNPROFESSIONAL
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Anonymous
1 reviews | Active since Jan 2020
31 Dec 2023, 10:17
Taking my business elsewhere
We are a group doing back to back gigs and events all over. We Hire a car online way in advance and today we arrive to fetch the car as we have a media event to be at we are told even though we have confirmation of the booking online their systems are down ao it through our booking out. Is this a me problem or a you problem? What should have happened was you offer me any car you have there and wait till the car that I'm suppose to have, return. We use your service throughout the country in a year we spend big money because usually we hire vans to cart our artists. Never ever again. Our business will be appreciated by other companies.
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Anonymous
1 reviews | Active since Jan 2020
31 Dec 2023, 10:17
Taking my business elsewhere
We are a group doing back to back gigs and events all over. We Hire a car online way in advance and today we arrive to fetch the car as we have a media event to be at we are told even though we have confirmation of the booking online their systems are down ao it through our booking out. Is this a me problem or a you problem? What should have happened was you offer me any car you have there and wait till the car that I'm suppose to have, return. We use your service throughout the country in a year we spend big money because usually we hire vans to cart our artists. Never ever again. Our business will be appreciated by other companies.
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