JM
Jabulani M
Active since May 2018
10
Reviews
0
Industries
Reviews
10 reviews7 months ago
Disappointed
Hi please help im very disappointed with eskom,here is the issue im residing in Johannesburg also have a house in the village so it happened that my nephews who are left to look after my property they somehow managed to breach the box and the technicians disconnected the power and slapped me with R6053 fine, to cut the story short i went to megawatt park in Sunninghill for payment arrangement but to my surprise there is no customer service office only the security that are assisting with calling the customer service which took forever to respond. my question is how does the process work for the payment arrangements and how much is the down payment because when i check the official channel says the down payment is R500 but at Limpopo Eskom says i should be paying half of the amount,how does this work?
0 replies
7 months ago
Disappointed client
Im highly and deeply disappointed with vodacom contracts their dishonesty is of the highest level,this is what happens i have 4 contracts with them so yesterday the 8th 2 of them expired and prior to that 3 months before I wrote to support in advance for the cancelation so today the 9th I called the cancelation depart to have them converted to prepaid but without success the lady consultant kept persuading and convincing me to upgrade even when I had stated the reason not to take the offer was due to affordability,she even told me that they will debit November and December which I find it strange,was also told that the email I've sent it doesn't it meant nothing for I have not spoken with the consultant,my question then is what is the purpose of the email is not considered to be effective.@vodacom pls sort this out unless if that's how you operate(decietfully so).I hope this matter will recieve the urgent attention it deserve.
1 reply
12 months ago
Angry and annoyed
I'm so annoyed by the incompetence of the poor service rendered by this entity especially inaccurate capturing of water rates,I believe sometimes they just use guess work based on previous capturing,I meant how else can a family of 3 consume 22 kl a month? For the month of May it was 8kl all of a sudden 22kl make that make sense?seeing that I'm complaining they then said I should go back home record the meter readings for 2 minutes and bring them back to them mind you I have to drive approximately 6 kilometers what an inconvenience. I'm angry and disappointed,with ekurhuleni there is always something done wrong I don't know when will they ever get it right.
0 replies
12 months ago
Follow up
1st May 2025 I logged a call with Vodacom concerning my dissatisfaction with the service rendered to me online, the consultant was dishonest in her conduct im glad that they did migrate back the contract except for one with order number 5-36150332811535 pls migrate back to RED 700MB 50 MIN,thank you.
4 replies
12 months ago
Unfair practice
Why is it that whenever metrofibre has an issue with connection be it maintenance or vandalism which offcourse resulted with consumers being disconnected at most 5 or more hours,but never ever thought of compasating them with those lost hours after their package expired?
3 replies
13 months ago
Demanding credit
Wow after I've written to vodacom disputing the increased migration on my contracts they finally reversed it back to original plan but to my surprise the credit hasn't been reversed then 2 days ago I got an sms with the bill of the same amount I disputed,mind you the error is on their side to start with.my worry is that the debit date is fast approaching which is the 20th and I don't know what to do I this case because with this migrate I'm expected to pay extra R700 which I don't have and never will. My question is what will happen to the agent who caused all this because of dishonesty?I don't think I will take any contract with vodacom in the future.can vodacom sort this out since they decided to ghost m
1 reply
13 months ago
costumer exploitation
I'm writing to formally raise a dispute regarding ongoing issues on my contract despite having raised concerns previously,what happened was that sometime last year in july i went to vodacom store in festival mall to upgrade our handset so we took two phones on special we were suppose to be paying about R600 including the new upgrade but when the bill comes at the end of the month was R871 then we went to inquire at the store but we were told that three additional Sim cards were added on my contract which does not make sense at all because i did not give concerned. This is pure customer exploitation and ***** but i continued to pay then few months ago the amount went to up again without my knowledge the bill was then R932 as if that was not enough i received the bill for this month of R1500 still without our concerned I'm so ****ed off with Vodacom just want to cancel everything because their dishonesty is on higher level. What surprises me was that two weeks ago i received a call from Vodacom informing me that to every contract i have Vodacom will decrees R50 which i was happy about but this i cannot accept, its barely 9 months but my bill is trebled, tell me if that is not a *******?
8 replies
15 months ago
Angry at saps of their incompetence
15th march 2025 around 10 am I called the 10111 call Centre to report a domestic case and was given a reference number after provided them with my address but after 40 minutes I was not contacted then I decide to call the call Centre again and I was told the dennilton saps number is not working which I tried it myself, this is unacceptable
0 replies
30 months ago
account suspended
somehow capitec just decided to suspend my account without any notice and the only solution is to go to the branch which i cant,what an inconvenience
2 replies
98 months ago
Irritated
Hi I'm so cross and disappointed with the way capelawsociety has treated the complain i have lodged with them against the law firm (marais and bason) that dealt fraudulently with the RAF payment of my father two decades ago,what they did was to sent me from pillar to post.
0 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
1 (10%)
2 Star
0 (0%)
1 Star
8 (80%)