DO
Duncan O
Active since Jun 2017
16
Reviews
0
Industries
Reviews
16 reviews17 months ago
**** Company
Paid in full No Delivery Bank Account do not belong to such a company NO CIPC no Business Registartion ***** and ****
0 replies
38 months ago
**** or Bankruptcy Posibility
We are merchants of theirs and over a month we have tried to make contact for issues, we pay a monthly fee, and no response, I have clients who are using them and trying to get ahold of them and their emails bounce back, the staff on their listed team no longer work there. Their phone lies keep dying. And no one is coming back to us.
0 replies
38 months ago
**** Posibility (Bankrupt posibility)
We are merchants of theirs and over a month we have tried to make contact for issues, we pay a monthly fee, and no response, I have clients who are using them and trying to get ahold of them and their emails bounce back, the staff on their listed team no longer work there. Their phone lies keep dying. And no one is coming back to us.
0 replies
57 months ago
Cell C messing my future and others.
2 years after paying them a final balance on their error, they messed up, I ended up paying R5k in for their mistake just not be listed as bad and I am still on itc and paid up. Emailed called and nothing. I see it happens to so many people. Why? They mess up your futire. I have to keep sending account statements and bank statements to banks and others whenever I need to do something to prove I paid the outstanding. But still cell c keeps me listed bad. And all for their incompetence
4 replies
71 months ago
Dr. Assan aka Gracious, Gentle, Kind and Caring
All I can say is wow. Dr. Assan is a gentleman. We had our emergency C-section on 23/07/2020 at 10am, however it's been from day 1 6 months prior that we just felt comfortable, at peace with Dr Assan. The Ogilvie family appreciate all you have done for us.
0 replies
74 months ago
No response COVID19 and possible discrimination
On the 24th of march i had sent a mail to businessassist which included a detailed email as listed below at the end of this mail. I sent it multiple times form [email protected] and [email protected] and today is the 29th of April and I have yet to receive a response. I have been told and I am not accusing, as I am not in branch, that I have been dismissed because of my skin color as only a few of minority will be helped, and I would like to believe this is not the case and was fake news: I was at Castle Walk Brach twice and twice been told to email business assist even after failure to reach anyone. I also emailed debitcarecentre as well as various individuals from VAF to home loans departments as we cannot afford this at the moment. The worst was one of the ladies responded from a private account saying that for my business, credit and personal accounts my request has been approved and that a debt restructuring officer will contact me. Its the 29th of march and for the second month now my debits are going down and we cant afford it! I thought it was approved, I mailed her several tomes back and no response and this morning a out of office! Why do you make it so damn hard to assist honest business and customers such as ourselves, who work hard to keep food on the table and unfortunately cannot continue business during this time! the email as initially sent out: To whom it may concern, Since the 16th of March 2020, we have been experiencing a slump in our work like after the president's first speech regarding the Corona Virus and the restrictions and later a possible lock down. We have had many cancellation on consultations as well as delay in production and now we have had clients asking us to hold onto products so they can see where this is going so we are not getting in all our payments. We have four jobs that are supposed to be completed next week for payment for month end and then obviously we cannot process any new work orders for the foreseeable future. I am the only employee and owner of my business and I will not be able to pay my: Home Car Credit Card Domestic Gardener Business Account: 371789001 Personal Account: 10092623458 Credit Card No: 5520578340845010 Please assist me. Really need help.
1 reply
78 months ago
What's the Point of the complainants commission when they just as useless
ICASA Complaint Resolution - GAU4385/19 ICASA:0096907 Crazy thing is I sent through a legal reason for my referral to the ICASA, they make a resolution and asked me to respond if I don't agree and based on legality I said no and it's been 3 months and over 30 emails where I ask for feedback and it's just silence, even tried to call the consultant who helped phone is off all the time and then I get black listed by Cell C, because I refuse to yield untill ICASA legal team or someone gives me a valid reason for decline. This is seriously ridiculously common South African Aid.
0 replies
81 months ago
Cell C Management and CPA
To whom it may concern, On the 3rd of June 2019, I had telephonically signed a contract with Cell C for fibre to the home. The deal was for a 10mp/s line. By the 17th of June 2019 the router was installed and all was well. However the very next day I started experiencing issues with the speeds and internet, to which I contacted cell C, they always called me back from personal cell numbers even later on, I ended up asking to be emailed so all is in writing. A mere 5 days after the installation, getting 1-2mps constantly after a few calls, I decided to cancell the service as Cell C was not upholding their end of the service agreement, and seemed that nothing would be done about it, but I did not just cancell, I gave them opportunity to correct and specifically said that if I cancell, it will be based on their negligence in fulfilling the service agreement and that if I cancell there should be no penalty fees. Based on the below: in terms of purchasing a product that has not been seen according to the CPA, as well as S55 in terms of a product not fulfilling its purpose CPA: Goods and or services that do not meet a particular purpose In terms of s55(3) (read with s20) of the CPA, if a consumer informs a supplier that the goods (or services in this case) that are being bought to fulfill a particular purpose, and the supplier advises that the goods will meet this particular purpose then: 10 days after receiving the goods, the consumer can return the goods if it is not suitable for the particular purpose, and the consumer can cancel without penalty. This is exactly what happened within 5 days after receiving the cell c fibre as well as lodgings complaints, the service agreement was not upheld. Cell C failed to supply a goods or services that fulfilled the supplier promised outcome. So I cancelled and specifically in my cancellation reinforced that I don't want to be charged the penalty, as this was not my error rather theirs. My account Number: 244107940 with cell C. They never contacted me to inform me that they could not cancell without penalty, instead they just said that my cancellation is successful and true as Bob they deduct R5200 from my account for 5 days of use which I could not even use as I need a minimum of 10mps as promises. I advised the cancellation on 20June2019, stating that I will not be held liable for the penalty as this was Cell C's error and only on the 3rd of September after multiple phone calls and complaints, their team stated that they cannot reverse the penalty claw back in a ticket, even though I sent multiple emails and asked them to re-forward invoices based on this fact, to which they did which then amounted to negative amounts, to such an extent, that I even emailed them back saying that they did not answer my questions in regards to this. Easy to ignore the client or consumers questions, untill a reaches a point. The point is they agree that I can cancell without penalty, and that I was within my right 10days after receiving my fibre installation, however now they claim that my contract is with SADV and not Cell C and that I am liable for the instillation. The crazy part is that my contract is for Cell C Fibre to the home, who they use to install is none of my concern, they are my provider and they failed to provide, as well as the fact that the installation was done by previous owners of the property, they only had to activate and now it's R5200.00 This is October and still not sorted since June. If I buy a car at Audi which uses VW engine parts and blocks and my Audi breaks, and Audi suddenly under Warranty under CPA law refuses to fix the car or replace because I have to take it up with VW, because it's VW who does the engine. This makes no sense. Just a recap: Fibres Installed Service Agreement not upheld by service provider Cancelled within 5 days, which they agree to is in my favour. Specifically mentioned even in a recorded initial call about the claw back, if it's not my fault, I don't cover that And still they refuse. I have many emails which I could send you. Even one of the senior managers from cell c agree with me and my stance that my contract is with cell c as a provider and not SADV especially after being specific in the cancellation and he advised me to come to the ombudsman. Much appreciated. Please let me know.
6 replies
82 months ago
Useless
After sorting it out and getting a new invoice without the additional cancellation fees that was cell C issue, cell C went ahead and dedicated what they said they won't. You guys are ready horrible. R5493.56 You mad. Crazy and none of you seem to listen. We cancelled the WiFi within 7 days because you did not hold up your end of the agreement and now you debit that cancellation fee. Read the hoards of emails sent prior idiots. Seriously. Over and over.
2 replies
83 months ago
Fix immediately remove additional charges
Still no response from you guys. [email protected] my mail. Left messages on Hello Peter and sent directly to fibre. Cell C did not keep their end of the service agreement within one week of instillation and then Requested a solution or cancellation, either fox or cancell without cancellation fees. No attempt to fix the non service and then just cancell with the cancellation fee. There a reason I said fix or cancell, base cancell on no penalty fee because it's your fault. How many times must a person make contact 0620866008 my number
1 reply
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