Active since May 2017
I’m extremely disappointed with the East Rand branch. I was sold a car that clearly did not undergo proper quality checks—the vehicle was already due for a service just one week after I took ownership. I was informed that the wipers and brakes needed to be replaced, which I refused to pay for, as these should have been addressed during the quality inspection. I was told that the parts would be ordered, but it has now been over a month and I am still waiting. In addition, the scratches on the car were not repaired as promised at the time of purchase, and I have yet to receive the spare keys.
very disappointed in the services, sales department, quality checks and service department
I am extremely disappointed with the service I received from Hyundai East Rand. I purchased a car in February 2026, with the expectation that all proper quality checks and servicing would have been completed before delivery. Unfortunately, that has not been the case at all. When I took the car in for a service in March, I was told that the rear brakes and wipers needed to be replaced — something that should have been identified and resolved during the initial quality check. I made it clear that I should not be responsible for these costs, and suddenly I was told that there were no parts available. It certainly feels like if I had agreed to pay, the issue would have been resolved immediately. To make matters worse, just two weeks after the “service,” I had to top up 3 pints of oil, which raises serious concerns about whether the service was properly done at all. The car was also buffed, yet it still has numerous visible scratches. I am still waiting for my spare key, which should have been provided from the start. Overall, this experience has been beyond unacceptable. I paid a significant amount of money for this vehicle, and the level of service and professionalism I have received is extremely poor. I would not recommend this dealership to anyone.
I have send many request to cancel my insurance. It's still not done, I reversed the debit order and they still sending me reminders to pay. Please King price cancel my insurance. Your failed debit orders is affecting my credit record
I am so frustrated, I was suppose to rent a car at Avis today by using a credit card. Unfortunately I couldn't as the card was not working. I could not even transact on the App. Imagine if I was oversees and suppose to be using a credit card and Capitec does this to me. I can not rely on this Bank when travelling overseas using the credit card.
Master care insurance is very bad company. We waited days for them to come do assessment, it's been 3 weeks now since they have done assessment. No feedback nothing.
It's two weeks now that I have been waiting for paid up letter for my name to be cleared from debt review. This can not be done because of ABSA. I have reported them on hellopeter. I think it's time to take to social media now because this is affecting people's life badly.
Absolutely shocking service. I have been stuck with them for over five years, and it has been an absolute nightmare. I requested my settlement balance so I could pay off my debts and finally escape this mess, and they still haven’t provided it. Debts I settled in 2022 were still being reflected as outstanding in August 2025, which is completely unacceptable. This company is grossly *********** and has caused nothing but stress, frustration, and financial harm. If you want your life ruined and to remain trapped in debt indefinitely, then NDC is the perfect choice. I have zero confidence that I will ever receive a debt review clearance certificate, even after settling my accounts, because they clearly have no idea who I owe or what they are doing.
We are extremely concerned to still be receiving calls and SMS messages from attorneys regarding an account that has already been paid in full and officially closed. This is unacceptable and is causing unnecessary stress and inconvenience. We request that Direct Axis urgently communicate with your appointed attorneys and provide them with the required documentation confirming that the account is settled and closed, so that all further legal action and contact can cease immediately. Please treat this matter as urgent and confirm once this has been resolved.
I honestly do not understand how it is possible for ABSA to take 10 workings days to issue paid up letter whereas other banks take a day to issue one.
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