AP
Annelize P
Active since Mar 2017
20
Reviews
0
Industries
Reviews
20 reviews17 months ago
Horrific experience attending this class
In all my life as an adult, I have never been treated like this. When you enquire about the class, she comes across as extremely friendly, very helpful, and understanding. However, when you arrive at her house on the day of the class, it is absolutely the opposite. You had to wait in a separate room, no warm welcome, nothing. At one stage, she said to us that maybe she must stop talking and just do the demo without her voice because we are worse than grade 1's and also suggested that maybe she must speak another language. If you don't understand, she grabs your tools and does the task herself without giving you the opportunity to learn. I respectfully asked a question at the beginning of the class during her cake baking demonstration. I was politely asked to refrain from questioning and was told she would not discuss "products." This seemed inconsistent, as she marketed all her pans and products at the end of the class. I've noticed that all her reviews are hidden on the Facebook page, and it's not possible to comment on the class adverti*****ts. This raises a concern. Please do some research; many other students have had similar experiences. I would definitely not recommend any of her classes.
3 replies
17 months ago
Horror experience
In all my life as an adult, I have never been treated like this. When you enquire about the class, she comes across as extremely friendly, very helpful, and understanding. However, when you arrive at her house on the day of the class, it is absolutely the opposite. You had to wait in a separate room, no warm welcome, nothing. At one stage, she said to us that maybe she must stop talking and just do the demo without her voice because we are worse than grade 1's and also suggested that maybe she must speak another language. If you don't understand, she grabs your tools and does the task herself without giving you the opportunity to learn. I respectfully asked a question at the beginning of the class during her cake baking demonstration. I was politely asked to refrain from questioning and was told she would not discuss "products." This seemed inconsistent, as she marketed all her pans and products at the end of the class. I've noticed that all her reviews are hidden on the Facebook page, and it's not possible to comment on the class adverti*****ts. This raises a concern. Please do some research; many other students have had similar experiences. I would definitely not recommend any of her classes. All her Facebook reviews are hidden and all her posts on Facebook doesn't allow you to comment. I was blocked when I left a review on her Facebook page.
0 replies
19 months ago
Pathetic Service, poor communication
I received a mail addresses to a different name and surname claiming I am almost R23 000 in arrear with my Mogale City Account. You can phone your budd off, everytime a very rude person answers and bark at you to get the name of the so called account that is in arrears. Then the person says she will transfer the call to the relevant department and then in a second the phone goes dead. I have been trying to get hold of anyone, but it is impossible. I even send a mail to Mosa Papane @ [email protected], needless to say, no response, NOTHING! Account number: 0020038154 - addressed to Michelle du Preez, but my name is Annelize Peirce and I have never had this account with Mogale?
1 reply
21 months ago
Pienk Loerie Foundation POPI Act
I expect a formal apology from Mr John-Louis O'Neil, nothing more, nothing less. I have been trying to get Pink Loerie Foundation to remove my work email address from their database for months, if not longer than a year now. I had a very unfortunate incident on the 27th of August 2024. Despite various email attempts to request Pink Loerie Foundation to remove my work email from their database, I was unsuccessful in doing so. On the 11th of March 2024, Mr John-Louis O’Neil even blatantly responded with “This list has been used for 5 years and you only complain now?” Surely, I have the right to request that my personal details be removed from any marketing distribution list according to the new POPI Act, especially from my WORK email address. Furthermore, I was never contacted and asked if my personal details may still be used after the POPI Act. I decided to use the WhatsApp number provided in all the marketing emails received so far and started a conversation with John-Louis. I provided screens of previous failed attempts, and his first response was “We know we are good, but I cannot see your email address”. Is this an adult way to start a conversation with a previous donator? This just set the wrong message and triggered a very uncomfortable discussion thereafter. I was then told “The time you spent now, you could have clicked unsubscribe at the top and bottom as per law and remove myself”. I find it very contradicting if by law Pink Loerie Foundation adheres to this requirement, but never obtained my permission to continue to use my WORK email further after the POPI Act became law. I responded to say I have done this a zillion times in the past and asked him to phone me. From the onset when I received the call, I was not given the opportunity to explain why the unsubscribe will not work in my case. Whenever I tried to speak, he would bluntly ignore me and repeatedly say I will not listen to you if you don’t click on unsubscribe. He alluded that he is utterly disgusted in me because I don’t want to support the cause to help elderly people and became very personal, not addressing my desperate plea but more worried to make me feel guilty. If this is the type of people that works for or even own Pink Loerie Foundation, believe me, I regret the day I ever donated, and will tell everyone for the rest of my life to choose a different organisation to support. When I was given an opportunity to talk, I explained, I still receive all the marketing mails, but when I click on unsubscribe, my company blocks the link and marks it as unsafe. Prior to my work blocking this link to unsubscribe, the previous attempts also failed, and from experience, any other decent company would politely respond to my email request asking me to send all potential emails so that they can look into the matter, However, John firstly reminded me of how long I already received these mails, secondly how utterly disgusted he is in me as a person not wanting to support them and then thirdly to make off as I am an idiot that doesn’t know how to unsubscribe. I further explained that I suspect that Pink Loerie has a previous email address on record. He denied this and said that they only work with one database and sent me some screen as proof. He then continued, very sarcastically, that I must get my IT department to release the mail. As I said, it was not the mail that was blocked, but the link to unsubscribe. I explained to him, I work in the IT department, but it is not within my control to unblock unsafe links. He then said I am wasting his time because I say I am in IT but now I say I can’t unblock the link and so it went on and that he must attend a meeting. He is the rudest person I have ever spoken to in my life. The conversation ended when he started to speak in a louder tone of voice, and I decided to follow suit to the point where both of us talked at the same time and I then eventually hung up on him. I will not allow any person to speak down to me or to talk to me in such a degrading manner or tone of voice. I then decided to ask him if my work doesn’t allow me to use the link to unsubscribe what is the plan B that Pink Loerie Foundation will follow. He then said I must “kindly” request to be removed and send all my email addresses. Is this not what I tried to do from all my previous emails and attempts but when he phoned me, BUT he was adamant and made it clear he will not allow me to talk, and he will not listen to me if I don’t follow the link? I sent all my email addresses, and it was then confirmed that indeed one of my older email addresses were on record and the reason why previous attempts failed via the link. All I expected from Pink Loerie Foundation was to treat me with dignity, not to talk down to me and to listen to me when I tried to desperately explain my marital statuses of the past. I felt belittled and emotionally abused by John O’Neil. I specifically mentioned to him at the end that I feel he needs to apologize for his behaviour. I did not get that from him. Never did I say I don't want to support the cause, but my plea was to remove my work email address from their database. I am not allowed to receive private mails to my work email, surely that is a fair request and in line with the POPI Act? However, after this altercation, I will support any other organization but never again the Pienk Loerie Foundation. While I respect the work this organization does, the way I was treated was unacceptable and I still maintain that I feel he needs to apologize for the way he made me feel and treated me.
0 replies
30 months ago
Company that LIES!
Morning, I am utterly disgusted by the poor and pathetic service I received from The Courier Guy. Not only do they lie, they feel ZERO about customer service and refuse to make any attempt to try to make sure I get an explanation of why my parcel is taking so long. I booked it on the 11th December, it was collected on the 12th, today is the 19th, still undelivered to my customer!!! When I followed up with The Courier Guy Malmesbury yesterday morning, I first spoke to Simone and later the day with Monique. I was told that the parcel went out for delivery yesterday and that the driver did not update the system. Later that day, when I phoned again, I was told the parcel is only going out today. When I confronted Simone late yesterday about their blatant lie, she denied it was her. I asked who it was then, and asked for all the names in the office. Hence the reason why I say, in the absence of anyone taking responsibility for lying to a customer, it can be either Monique, Simone or Lariska. I expected the person who **** to admit, apologize and correct their mistake! Instaed, they choose to ignore me and LIE!!! Well, after 9 days, I am sure the fruitcake is rotten in anycase! I will not stand for The Courier Guy ever again and will never refer anyone to The Courier Guy. It is a company that stands for lies and deceits which I absolutely HATE!!!
0 replies
32 months ago
Aftersale service
If ever I knew, I would never have bought my Chery here. When you first approach them, Sibu treats you like a queen, but once the car is handed over. you are also forgotten. I have been trying for 4 days now to get someone from the service department to phone me back without any luck. Promises that this one or that one will phone me back, but nothing. Surely you can't be that busy not to follow-up on calls? I am so disappointed and will not recommend them at all.
1 reply
36 months ago
Vodacom Repairs Centre New Market Alberton
I took my phone in to the Vodacom Service Centre in Alberton City on the 15th May 2023. It is now almost 3 weeks later, and I am beyond upset about the lies I get told at Vodacom Repair Centre New Market. (I only booked the phone in at Alberton City because of the renovations at New Market). I eventually drove to the store and confronted Angela about her promise to phone me back. They just brush you off and make a promise to phone back just to get you off the line. She then said the technician had submitted the claim to Samsung Care. Yesterday it took me almost 2 hours to get feedback from Samsung Care if the quote and claim was submitted. Eventually at 15h00, after I phoned Vodacom Repairs on 082144, it was confirmed the claim was not submitted. Yet, Angela from New Market was adamant she just went to the back, spoke to the technician and he said it was submitted. She also took a photo of the policy and promised all is good now! Today she admitted it was not the case, they need the policy (which I handed in when I booked the phone in). Nobody bothered to phoned me to say the need it on email. She also refuses to give me the store manager’s details to escalate the lies I am told. She then said she has given my number to the technician, he will phone me back, an hour later, nothing. Why must I get in my car every time to stand in the store and wait and wait and wait and wait for help! They are so unfriendly in that store; it feels like you are in their way. All I want is someone to tell me has the claim been submitted? When can I have my phone back, and COMMUNICATE with me??? It seems like Vodacom doesn’t care at all!!!
2 replies
37 months ago
Samsung Care Policy
I am super frustrated with Samsung Care. They were very fast to sell a policy but when it comes to claims, one needs to spend almost an hour to try and figure out who to speak to to follow up on a claim if it was approved or not. I do not understand that nobody at Samsung knows the business to refer you to the correct person or give you the correct number. I will never agree to any Samsung Care policy in my life again!!!! 7 numbers later and I am still in the dark.
3 replies
40 months ago
Poor Pathetic Customer Service from FNB
Previous calls logged: Complaint Reference 2927404 Query Reference 5048134Q I have not ONE single person coming back to me, understanding the issue I raised???? It took days for Ashtin Captieux to respond, and when he did, gave an explanation which makes no sense, despite all the screens I have send. He then mentioned that Rochen Martin will contact me, nothing has happened yet??????????? Why must I keep all my money with FNB if this is the service I get?????????? I wanted to make use of Wesbank again for my car that I plan to buy within the next month, but with this ongoing poor and pathetic service I will rather seek finance elsewhere. I wish for someone to phone me, via whatever platform where we can share screens so I can show them what is wrong, because nobody seems to understand my English!
3 replies
42 months ago
Netflorist - Newsletters
I have been trying to unsubscribe from their news letters for years noe, and it just never stops!!!!1 What else do I have to do??? This is a violation of the POPI Act. I do not want newsletters.
0 replies
Review Distribution
5 Star
2 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5%)
1 Star
17 (85%)