RACEVIEW MOTORS / BUYMYCARS / WESELLCARS
Verified Business
RACEVIEW MOTORS / BUYMYCARS / WESELLCARS
Verified Business
12 Reviews (last 12 months)
Responds in 3146h 59m
AI Review Summary
Based on recent customer reviews, Raceview Motors / BuyMyCars / WeSellCars receives sharply divided feedback. Customers consistently praise individual sales consultants for warm, professional and attentive service during the buying process, with several highlighting smooth deliveries and knowledgeable guidance through vehicle selection. However, a recurring theme is poor after-sales support, with buyers reporting unresolved mechanical defects, undisclosed trackers, missing spare keys, undisclosed accident damage and ignored follow-up communications. While the showroom experience is often described as exceptional, post-purchase accountability emerges as a significant pain point for dissatisfied customers.
Performance(last 12 months):
TrustIndex
5.6
Ranking
#97
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
3.7|12 Reviews
Jul '25 - Jun '26
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
10 Apr 2026, 07:13
Faulty new car and no support from Raceview Motors
I purchased a brand-new vehicle from Raceview Motors, and within just a week of ownership, I started experiencing issues. Initially, there was a sound coming from the aircon side. I went back to the dealership and spoke to the salesperson who assisted me, and I was advised to take the vehicle to a Chery service centre for assessment. The very next day, another sound started coming from the dashboard, meaning I now had two separate noises coming from a brand-new car within weeks of purchase. When I took the car to Chery, I was informed that they could not proceed with repairs because there is a tracker installed in the vehicle. This tracker was never disclosed to me at the time of purchase. I was advised to return to the dealership to avoid any liability issues. The only temporary solution offered was placing sponge to stop the tracker from hitting internal components, however, this did not resolve the issue, and both sounds are still present and getting worse. I reported all of this back to the salesperson at Raceview Motors, who said he would follow up with the person who installed the tracker. Since then, I have received no assistance. I have: - Called multiple times - Sent messages - Sent emails (including to management) - Even provided dates when I am available for the car to be booked in Despite all of this, I have been completely ignored. It has now been a month, and I am still driving a brand-new car with unresolved and worsening issues. The noise is unbearable, and I am not enjoying the vehicle at all. I have even sent recordings of the sounds, but no one seems to care. This has turned what should have been an exciting first-time car purchase into one of the worst experiences I have ever had. The level of service received after purchase is extremely disappointing. The assistance was excellent while buying the car, but once the vehicle had issues, there has been no accountability or support. I expect urgent intervention and a proper resolution to this matter. If this is not addressed, I will be escalating further through the National Consumer Commission. Very disappointed.
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Anonymous
1 reviews | Active since Jan 2020
10 Apr 2026, 07:13
Faulty new car and no support from Raceview Motors
I purchased a brand-new vehicle from Raceview Motors, and within just a week of ownership, I started experiencing issues. Initially, there was a sound coming from the aircon side. I went back to the dealership and spoke to the salesperson who assisted me, and I was advised to take the vehicle to a Chery service centre for assessment. The very next day, another sound started coming from the dashboard, meaning I now had two separate noises coming from a brand-new car within weeks of purchase. When I took the car to Chery, I was informed that they could not proceed with repairs because there is a tracker installed in the vehicle. This tracker was never disclosed to me at the time of purchase. I was advised to return to the dealership to avoid any liability issues. The only temporary solution offered was placing sponge to stop the tracker from hitting internal components, however, this did not resolve the issue, and both sounds are still present and getting worse. I reported all of this back to the salesperson at Raceview Motors, who said he would follow up with the person who installed the tracker. Since then, I have received no assistance. I have: - Called multiple times - Sent messages - Sent emails (including to management) - Even provided dates when I am available for the car to be booked in Despite all of this, I have been completely ignored. It has now been a month, and I am still driving a brand-new car with unresolved and worsening issues. The noise is unbearable, and I am not enjoying the vehicle at all. I have even sent recordings of the sounds, but no one seems to care. This has turned what should have been an exciting first-time car purchase into one of the worst experiences I have ever had. The level of service received after purchase is extremely disappointing. The assistance was excellent while buying the car, but once the vehicle had issues, there has been no accountability or support. I expect urgent intervention and a proper resolution to this matter. If this is not addressed, I will be escalating further through the National Consumer Commission. Very disappointed.
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Anonymous
1 reviews | Active since Jan 2020
30 Dec 2025, 11:30
NO GOOD DEALER IT SHOULD BE CANCELLED
I BOUGHT A CAR FROM RACEVIEW MOTORS AND BEFORE I SIGNED THE CONTRACT I WAS PROMISED THAT I WOULD TRADE IN THE CAR AND IT WILL BE A FULL TRADE IN THERE WON'T BE A SHORTFALL TO MY SURPRISE NO ONE ANSWERS MY CALLS NOW I WAS ASSISTED BY SIFISO NHLAPHO AND VINCENT KEKANA, TWO DAYS AFTER I TOOK THE CAR I WAS MADE AWARE THAT THE CAR IS OUT OF THE SERVICE SO I WOULD HAVE TO DO IT ON MY OWN I SPOKE TO SIFISO AND EXPLAINED TO HIM I WANTED A CAR WITHOUT PROBLEMS AS I CAN'T AFFORD THAT, I LODGED A COMPLAINT WITH WESBANK AND THEY GOT SOMEONE TO ASSIST ME BUT THERE IS STILL A SOUND ON THE BRAKES, THE WIPERS ARE NOT WIPING PROPERLY, THE DRIVER SEAT CAN'T BE ADJUSTED I HAVE TRIED SO MANY TIMES TO SPEAK TO SOMEONE WHO CAN ASSIST BUT SIFISO AND VINCENT ARE NOT BOTHERED
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Anonymous
1 reviews | Active since Jan 2020
30 Dec 2025, 11:30
NO GOOD DEALER IT SHOULD BE CANCELLED
I BOUGHT A CAR FROM RACEVIEW MOTORS AND BEFORE I SIGNED THE CONTRACT I WAS PROMISED THAT I WOULD TRADE IN THE CAR AND IT WILL BE A FULL TRADE IN THERE WON'T BE A SHORTFALL TO MY SURPRISE NO ONE ANSWERS MY CALLS NOW I WAS ASSISTED BY SIFISO NHLAPHO AND VINCENT KEKANA, TWO DAYS AFTER I TOOK THE CAR I WAS MADE AWARE THAT THE CAR IS OUT OF THE SERVICE SO I WOULD HAVE TO DO IT ON MY OWN I SPOKE TO SIFISO AND EXPLAINED TO HIM I WANTED A CAR WITHOUT PROBLEMS AS I CAN'T AFFORD THAT, I LODGED A COMPLAINT WITH WESBANK AND THEY GOT SOMEONE TO ASSIST ME BUT THERE IS STILL A SOUND ON THE BRAKES, THE WIPERS ARE NOT WIPING PROPERLY, THE DRIVER SEAT CAN'T BE ADJUSTED I HAVE TRIED SO MANY TIMES TO SPEAK TO SOMEONE WHO CAN ASSIST BUT SIFISO AND VINCENT ARE NOT BOTHERED
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Anonymous
1 reviews | Active since Jan 2020
29 Nov 2025, 08:45
Shocking Service
Bought a vehicle 2 months ago and it has been nothing but poor service. Painting touches were shocking. Was requested to bring vehicle back in after 2 weeks and advised they needed to do roadworthy in order to get my license plates. Then was advised to bring my car in for back windscreen which was damaged and painting. Regardless, the windscreen can not be sorted and needs to be replaced. I follow up weekly and get told its coming in the week, well 2 months down and I am still waiting. No one bothers to provide me feedback, I am continously following up. I then advised that I will not be paying my monthly installments until such time this vehicle is sorted. It was confirmed in writing that he will take the cost and today advised they not. Firstly, Raceview is too quick to push vehicles out, rather than doing a proper check that all is in order prior to delivery. They make promises that they do not keep.When following up on my installment , I was advised to log a complaint with my bank. Easy to push the blame! Shocking service. I will never purchase another vehicle from Raceview. Definitely taking this further!
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Anonymous
1 reviews | Active since Jan 2020
29 Nov 2025, 08:45
Shocking Service
Bought a vehicle 2 months ago and it has been nothing but poor service. Painting touches were shocking. Was requested to bring vehicle back in after 2 weeks and advised they needed to do roadworthy in order to get my license plates. Then was advised to bring my car in for back windscreen which was damaged and painting. Regardless, the windscreen can not be sorted and needs to be replaced. I follow up weekly and get told its coming in the week, well 2 months down and I am still waiting. No one bothers to provide me feedback, I am continously following up. I then advised that I will not be paying my monthly installments until such time this vehicle is sorted. It was confirmed in writing that he will take the cost and today advised they not. Firstly, Raceview is too quick to push vehicles out, rather than doing a proper check that all is in order prior to delivery. They make promises that they do not keep.When following up on my installment , I was advised to log a complaint with my bank. Easy to push the blame! Shocking service. I will never purchase another vehicle from Raceview. Definitely taking this further!
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Anonymous
1 reviews | Active since Jan 2020
29 Oct 2025, 10:25
Raceview Motors: amazing, incredible, positive and professional.
What an amazing, incredible, positive and professional experience. Matthew, thank you. You are a true asset to Raceview Motors. Thank you Gabby for your assistance as well. You guys make a truly great team. It really is nice to know there are a some trustworthy and salt of the earth car dealers like you. You are few and far between.
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Anonymous
1 reviews | Active since Jan 2020
29 Oct 2025, 10:25
Raceview Motors: amazing, incredible, positive and professional.
What an amazing, incredible, positive and professional experience. Matthew, thank you. You are a true asset to Raceview Motors. Thank you Gabby for your assistance as well. You guys make a truly great team. It really is nice to know there are a some trustworthy and salt of the earth car dealers like you. You are few and far between.
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Anonymous
1 reviews | Active since Jan 2020
13 Oct 2025, 19:35
10/10
Very happy with our purchase! Michael was of great assistance throughout and has a very warm and approachable manner! It's also very clear that Raceview cares about their customers and I really appreciate all the effort that was put in for us! We'll definitely be back for our next vehicle!
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Anonymous
1 reviews | Active since Jan 2020
13 Oct 2025, 19:35
10/10
Very happy with our purchase! Michael was of great assistance throughout and has a very warm and approachable manner! It's also very clear that Raceview cares about their customers and I really appreciate all the effort that was put in for us! We'll definitely be back for our next vehicle!
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Anonymous
1 reviews | Active since Jan 2020
6 Oct 2025, 09:03
Excellent service from Jaun and David at Buy my car Raceview
If I could rate this dealership 10 stars I would. I have had the best service and assistance from Jaun and David at Buy my car Raceview. Excellent and honest service and delivery from start to finish. They went over and beyond to assist me when no one else could. Thanks so much guys!!!
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Anonymous
1 reviews | Active since Jan 2020
6 Oct 2025, 09:03
Excellent service from Jaun and David at Buy my car Raceview
If I could rate this dealership 10 stars I would. I have had the best service and assistance from Jaun and David at Buy my car Raceview. Excellent and honest service and delivery from start to finish. They went over and beyond to assist me when no one else could. Thanks so much guys!!!
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Anonymous
1 reviews | Active since Jan 2020
12 Aug 2025, 09:12
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Gary at Haval Alberton!
I recently purchased my Haval H6 GT from Haval Alberton, and I cannot recommend Gary highly enough. From the very first interaction, he was professional, knowledgeable, and genuinely invested in making my car-buying journey smooth and stress-free. Gary took the time to understand exactly what I was looking for, patiently answered all my questions, and guided me through every step of the process. He kept me updated at every stage, explained all the details clearly, and made sure I felt confident in my decision. His friendly approach and attention to detail truly set him apart. Thanks to Gary’s excellent service, what could have been an overwhelming process turned into an enjoyable and exciting experience. I absolutely love my new Haval H6 GT, and I’m so grateful for the effort he put in to make this happen. If you’re looking to buy a Haval, go straight to Gary at Haval Alberton—you’ll be in the best hands!
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Anonymous
1 reviews | Active since Jan 2020
12 Aug 2025, 09:12
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Gary at Haval Alberton!
I recently purchased my Haval H6 GT from Haval Alberton, and I cannot recommend Gary highly enough. From the very first interaction, he was professional, knowledgeable, and genuinely invested in making my car-buying journey smooth and stress-free. Gary took the time to understand exactly what I was looking for, patiently answered all my questions, and guided me through every step of the process. He kept me updated at every stage, explained all the details clearly, and made sure I felt confident in my decision. His friendly approach and attention to detail truly set him apart. Thanks to Gary’s excellent service, what could have been an overwhelming process turned into an enjoyable and exciting experience. I absolutely love my new Haval H6 GT, and I’m so grateful for the effort he put in to make this happen. If you’re looking to buy a Haval, go straight to Gary at Haval Alberton—you’ll be in the best hands!
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