MM
Mfanufikile M
Active since Feb 2017
17
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Reviews
17 reviews2 months ago
***** by Hollard representative
***** by Hollard representative. I was never comprehensively covered by Hollard but they insist on claiming from a 3rd party insurance for damages I suffered. They are trying to de***** me out of the market value of my asset that was damaged by sending letters of demand to the insurance company that should be paying me. Onica Kekana is the representative trying to swingle money *****ulently for damages I suffered.
2 replies
2 months ago
Extremely Poor and Unprofessional Service
I was involved in an accident caused by a client to One Insurance on 1 December 2025. It is now 23 March 2026 and my claim has not been resolved. Instead, this company is collaborating with dubious characters who are hellbent on *****ing my money. The service by the consultants here is very very bad.
0 replies
2 months ago
Sohva wants to ***** my money
Sohva is trying to take monies not belonging to them. They never insured me comprehensively but are now talking to the 3rd party who damaged my vehicle with the aim of collecting what is not theirs. The name of the employee who is trying these things is Willem Marneweck.
5 replies
4 months ago
Worst customer service ever. Raelene Govender (Budget Consultant) is useles
Worst customer service ever. Raelene Govender (Budget Consultant) is useless. She was rude and ended up not helping me at all.
2 replies
9 months ago
Overcharged With No Account History
Overcharged with no account history. I app**** for an account in 2016 and when it has about 19 months to finish as per the agreement - I get told that the account will not close in 19 months and the bank cannot tell me how many months are remaining on it. There is no account history on it to work out the balance they claim is still owing. I waited for a month for a manual calculation they said they were performing only to receive a lame email from private banking that doesnt explain anything. Their private banking is useless and cannot help, they dont understand the processes of the bank - they behave like clueless outsiders and are always unhelpful. Iris Ndlovu and Nomakhosi Zulu are the worst duo as a private banking team. They do not know what they are doing there. Useless.
4 replies
49 months ago
Standard Bank Private Banking is the worst
Standard Bank private banking service is the worst. On 24 March 2022, I wrote to my appointed banker requesting that he assists me get a statement for my account which I have not been getting for two years. I received an automated reply saying I should send an email to the general email address which I did. There was however no response until 27 May 2022 when I sent another email, again to my appointed banker. I once again received an automated email to which I replied. I then received an email on 31 May 2022 requesting further information - when I replied with that information there was then no reply. its been two full days since then with no further communication from Standard Bank. This is really frustrating. for over two years I have not been sent a statement and when I ask for it - no one replies to my emails.
2 replies
60 months ago
Dishonest ITC report
The company keeps updating my record incorrectly by saying I missed a payment. It happened three months ago and it has happened again now. Can I please request that this be corrected as a matter of urgency or else I will terminate my account.
8 replies
62 months ago
Mix Telematics Reporting False Information, Simon Shiba being useless and sleeping on the job.
This company is not to be trusted at all. I have a tracking unit with them which has a running debit order on my account. every month without fail, they debit my account but last month they report that I had missed a payment when the debit order went through. this affected my credit score on ITC and I raised the matter with them via Simon Shiba their Consumer Snr Credit controller consumer. This Simon guy has been nothing but useless....and I mean completely useless. he never provides any feedback. the matter was raised on 31 March 2021, today it is 26 April but the matter has not been resolved and he has never provided an feedback what so ever...they call him a senior controller but there is nothing senior about his performance....the guy behaves like an intern. I need this matter to be sorted out ASAP because is it negatively affecting my credit profile.
2 replies
62 months ago
ABSA Reporting False Information
ABSA indicated a false reflection on my account when I had made the necessary payment. This is not the first time, they did the same thing last year and had to reverse it after a long discussion with them. They are now repeating the same thing of reporting false information on ITC which then affects my credit score. I DEMANAD THAT THIS BE CORRECTED IMMEDIATELY.
3 replies
68 months ago
Inaccurate account history report and a specialist case manager who is failing in the job
I wrote a review on 22 October regarding ABSA's dishonest and inaccurate reporting on the credit bureau which negatively impacted my profile and credit score. One Basani Hlungwane was allocated to deal with my matter but to this day my matter is still pending. Basani has been nothing but blocking and not listening let alone not wanting to do the most basic thing of looking at my account history to fully understand what it is that I am complaining about. I do not understand how this person was selected to be a specialist case manager if they are unable to do the most basic things. ABSA needs to update my profile by removing their negative report as it is unwarranted. Someone knowledgeable about account matters should be put on this matter so it can be resolved and Basani removed. I have been waiting for Basani to call me the entire day today but that call never came. talk about a lack of understanding of the most basic customer service.
2 replies
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17 (100%)