

One Insurance Underwriting Managers (Pty) Ltd
Based on recent customer reviews, One Insurance Underwriting Managers (Pty) Ltd receives strongly polarised feedback. Brokers and direct policyholders consistently praise the personal touch, approachable staff, and rapid claim payouts, with the Port Elizabeth office and the absence of call centres frequently highlighted as differentiators. However, a recurring theme among detractors centres on third-party claims handling, where customers describe prolonged delays, poor communication, and unresolved matters stretching over many months. Concerns also surface around repair quality, parts sourcing, and unexpected administrative charges, suggesting service consistency varies sharply depending on claim type.
TrustIndex
5.1
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Based on recent customer reviews, One Insurance Underwriting Managers (Pty) Ltd receives strongly polarised feedback. Brokers and direct policyholders consistently praise the personal touch, approachable staff, and rapid claim payouts, with the Port Elizabeth office and the absence of call centres frequently highlighted as differentiators. However, a recurring theme among detractors centres on third-party claims handling, where customers describe prolonged delays, poor communication, and unresolved matters stretching over many months. Concerns also surface around repair quality, parts sourcing, and unexpected administrative charges, suggesting service consistency varies sharply depending on claim type.
One Insurance Underwriting Managers (Pty) Ltd has a TrustIndex of 5.1 out of 10 on Hellopeter, based on 35 reviews in the last 12 months. Hellopeter has tracked One Insurance Underwriting Managers (Pty) Ltd across 81 total reviews. How is the TrustIndex calculated? →
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