AS
Alexander S
Active since Jan 2014
9
Reviews
0
Industries
Reviews
9 reviews1 month ago
Non-existent support
Trying to log in for nearly a week without any reply from support. Clearly this platform isn't bothered with getting customers online.
0 replies
13 months ago
Bad UX
You've got a "write review" button directly under a company's profile, but then it takes you to a generic page where you once again need to search for the company you wan't to review. Sorry but this is just lazy UX.
1 reply
13 months ago
*********** and non functional systems
It's incredible that a company this big can fail at even a simple thing like a functioning login process. I've been unable to sign into my app and desktop accounts for months. To the point where even a password reset is blocked by their web security. All they can do is tell you to send them an email. I almost signed up for their banking, but there is no way I'd trust them with actual money if their tech infrastructure is this useless.
1 reply
43 months ago
International payments doesn't work
Despite all their marketing on how easy it easy to make international business payments, their online banking doesn't even allow it. Waited an hour on the phone for an explanation and nobody answers from their business unit. Now I'm told by someone who can't explain it either to fill out a form and email it to them to request payment and it will only be processed Mon - Fri. The last time I will use this bank for anything.
2 replies
56 months ago
Business accounts that don't let you run a business
This bank does everything it can to make running your business the most frustrating experience possible. Closing this account the first chance I get.
0 replies
64 months ago
Absolutely useless bank
Absolutely useless bank. Their online systems are constantly broken. Nobody ever contacts you back no matter how many channels you go via to request support. If you go into a branch you'll wait at least an hour for a consultant.
3 replies
69 months ago
Unreliable connection
Slow, unreliable connection. Not worth the cost for what you get.
1 reply
69 months ago
Non responsive, no service
Applied for ADSL nearly two months ago as their site said they are still installing. Didn't even receive an automated response to advise on the process or a reply to the ticket logged within the first week for assistance. No service or even any personal contact rendered yet they attempt to charge you.
0 replies
115 months ago
Medicross Tokai a waste of time
<p>Don't even bother trying to make an online appointment with Medicross Tokai, rather try a place actually interested in taking consultations.</p>
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
8 (88.88888888888889%)