WB
Waldo B
Active since Nov 2016
12
Reviews
0
Industries
Reviews
12 reviews32 months ago
*****ing from the consumer!
I have been closely monitoring our bills with Impact and one thing is NOT making sense to me.... We only have 6 lights in the unit with power saving globes, we only have a single fridge/freezer and a washing machine that is also power saving. Furthermore we only use our tv at night and to charge two phones, we also make use of our braai en gas stove to save on power and our water bill is only R300 can someone explain to me how such a small unit that only draws power at night as we don't use a kettle to push a bill to R2980???? You are ******* to say the least and all these clever clauses in the contract to increase a deposit to 3 times the normal rate and then come and disconnect power due to a deposit as my account has not been in areas!!!! You should be ashamed of taking advantage of people who only pay R6500 for rent but then charge almost half of that for utility??? Sies man!
0 replies
32 months ago
Terrible food
My wife and I decided on a lazy Sunday afternoon and ordered the 3 course set meal from Dros in Centurion. The calamari was like eating rubber and the batter was falling off, all the chips were soggy and tasted old, the chicken snitchell was super dry and tasted burnt. The veggies was terrible like they just warmed up a frozen batch the T-bone stake was like something you buy next to the road at truck stops nasty and thin.... let me not even speak about the sour smelling and tasting cheese sauce! Super dissatisfied and disappointed I can't believe the quality of the food as we regularly eat at Dros they pride themselves on the steaks but dang the food today I took straight to our security and ordered something else, what a waste of R586!
0 replies
33 months ago
No payment still after 30 days from continuation of benefits
I have been approved on the 23rd of July 2023 and then they had some IT issue changing my banking details after receiving my new ui2.8 with new details, so my continuation was only confirmed on the 20th of August. It has now been almost 30 working days and still no feedback or payment after writing so many complaints emails with absolutely no response and calling the uif line almost 4 times a day to escalate the matter but still no feedback! This is pathetic, I have been paying uif for over 16 years and first time I need to use it I am let down. I have been unemployed since June and I need these funds!
0 replies
46 months ago
Bad service and no communication or assistance
I have been called by Platinum life every month over the past 5 years and I have always assisted the marketers with contact details and recently I thought I should sign on for accidental cover and the agent (Reinier) still said I would have free cover until end of September up to R200 000. I had a fluke accident about 5 weeks ago where I bumped the left side of my head and ear against my bakkie while trying to get away from protest action in Witbank, the next day I had no hearing in my left ear and being a miner and hard worker I thought nothing of it and that it would come right. I then went to Kind To Hearing as I still did not recover after a week and I will not be able to pass medicals to work and submitted a claim. It has now been more than a month back and forth sending 3 years medical reports and running around to get it but still no joy or any feedback or calls from Platinum life. I am canceling my policy and taking them to the Ombitsman now as this is very bad service but they are quick to call you for fees not paid! ( I canceled the debit order)!!!!!
2 replies
73 months ago
No rumours during the lockdown after continues payment
Been making payments EVERY month since the lockdown and depending on the vehicle to make a living, more than 60% of payment was made! Sent my bank statements as requested to prove I had not been making enough to pay the full amount and today they came to repo the vehicle, and I quote from the friendly repo man " those Fing guys don't care what is happening". I pray for mercy and guidance as the directors are apparently religious I see no reflection on the business they so pray for. Every dog has it's day but a mut gets a long weekend, shame on you!
0 replies
76 months ago
Outstanding service
To start off with the amazing experience that I had with Tyrone and William from Tontrac I need to sketch the picture first. I own a small washplant and commodity brokerage and did a once off deal with Exxaro Ferzando, we were under pressure to load a last train and was forced to purchase a product and transport that had low margins due to time constraint. One of the requirements we have is to collate and collect accurate data and documents as we export coal. The transporter I used was part of my community upliftment program and 10 hours before loading and through miscommunication it was found that they did not have Tontrac. I quickly got hold of William and Tyrone and had the transporter up and running in 8hours! I have never seen a solution deployment in that frame of time. Thanks guys you have my respect and will surely push business your way. Regards Waldo Bloem CEO of Walton Consulting and Mining
0 replies
77 months ago
Gatvol vir FNB
I have a platinum business account and on the 17th noticed after drawing statements that there was fraudulent transaction of R2600 from an @bolt and Uber that I have never used or signed up for. I was given a reference number and told I will get feedback in 5-7 working days and has now been almost double the time. I was at Centurion mall FNB twice this week as I made a many calls and spent more than 3 hours on the phone being told it's not the right department or no body can help me. If this is how business clients are treated I am going to move back to Nedbank .
1 reply
99 months ago
Bad service and hardware
So.... I purchased the 65 inch 4K UHD Samsung in December 2016 , it is constantly connected to the internet through a LAN cable which means the firmware is always up to date and I have taken steps to protect all my electronics by installing a UPS in the house, I had a issue last year with the "one connect" devise that hosts all the HDMI and USB ports. Last year in the end of November I switched the power off to fix a problem with the electric fence (bare in mind the UPS is connected) and when I turned the device on I had a pop up saying TV will restart One connect device connected and kept on rebooting in a loop. I did some research and found that there are some more complaints around the world, Samsung sent a techi out to master reset the TV and it solved the problem. Last weekend 6th of April the same thing happened and gave Samsung a call again on Tuesday explaining the issue and they documented it, I ask for a support come out and said it would be fine ( I did not receive a message or email to confirm it) I called in today to ask if they are still coming tomorrow and said the call was never logged yet the very helpful lady read the full complaint out that I gave on Tuesday yet no action was taken! The devise was over R50,000.00 so how the hell do I get such **** service!!! I am a busy man and only have time over the weekends. I want the TV replaced or the device replaced as I do not have time for issues like this all the time as we live in a country that has power issues. I love the brand but the support is terrible !!!!!!!!
2 replies
108 months ago
bad service
<p>I have applied for telkom ADSL as fibre will become available soon in my area and to do the switch over when fibre is active. </p> <p>I received the confirmation of installation the 14th of July and moved out all our plans for the morning as the confirmation reads "this is a morning appointment" .I have been calling the call centre the entire morning but no one could reach the techy to provide a ETA and now the whole day is messed up due to us having to wait as the last call I had I was advised that the work until 16:00. this is very bad service and if there is no response today I will be cancelling the contract and find a other services provider. </p> <p>The call centre is now closed and I requested a weekend install due to the fact that my wife and I work in the week and can't get home for the installation. </p> <p>This is unacceptable! !!!</p>
1 reply
112 months ago
Water damage claim
<p>I would like to start by asking who can advise for a more hands on insurance company ????</p> <p> </p> <p>On the 4th of April 06:00 my wife and I woke up to our son crying because he slipped and fell due to water on the dining room floor , we the tried turning on the bed side lamp but seemed as if the power was off , to our surprise after rushing to the front our whole living room and dining room was under 1cm of water running of the room and wall .</p> <p>Our geyser is at the bottom and we have a unit above us so I immediately ran out side to see wat was going on , before I reached the stairs I had noticed that there was a lot of water running down the driveway and then saw it running down the stairs , I then ran around the house to turn off the water and proceed to call the caretaker who later the day identified that it eas a burst pipe due to fluctuations in water pressure the previous day . </p> <p> </p> <p>I made not off all the damaged items and called Outsurance whom advised that they would jump on ot , I understand that I cannot claim for the expense that I have undergone putting my family up in a guest house due to the fact that our coaches had saged and broke also my son is sick and cannot stay in a dam place . I am relying on some of the funds from the pay out to cover some of the costs as I have lost all my clothes and R4500 meat that I had in my fridge that was also rendered broken after the water damage . </p> <p> </p> <p>It is now more than a week and still I don't have clarity or an answer !!!! And we are away for work as I advised them for 3 weeks.... This has knocked me badly on a financial level !!!! </p>
1 reply
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5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
11 (91.66666666666667%)