Impact Meter Services

Based on recent customer reviews, Impact Meter Services is facing significant dissatisfaction from customers across multiple estates and complexes. Customers consistently mention disputes over inflated water and electricity bills, unexplained additional fees, and difficulty obtaining transparent meter readings or proof of charges. A recurring theme is poor customer service, with reports of unresponsive agents, calls being dropped, and unresolved queries dragging on for weeks. Customers also frequently raise concerns about deposit refunds, premature handovers to debt collectors, and disconnection practices. A small number of customers note accurate monthly billing and reliable meter readings as positive aspects.