ND
nazeem D
Active since Oct 2016
32
Reviews
0
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Reviews
32 reviews1 month ago
Co payment despite been on non network
I needed retina surgery at Garden City Clinic. It was urgent because i am blind in my right eye. I am on MedSaver non network which means i can go to any private hospital. Medihelp issued me with an authorisation number with a co payment of 35% . I spoke to a consultant at Medihelp who informed me that Netcare Garden City is not on their list for Retina surgery. This implies even if you on non network cover , certain operations can only be performed at certain clinics despite you paying for non network cover. I am a pensioner , now i have to pay an upfront fee to the clinic.
1 reply
5 months ago
Daylifgt *******
In June 2025 i purchase prepaid water meters. According to Metro these meters carry a 1 year warranty. I had endless problems with the billing and moved over to another service provider. A water meter is leaking. I contacted Metro Prepaid meters , according to them the warranty falls away because they not my service provider. The metro has nothing to do with them billing my meters, The product is faulty which carries a 1 year warranty
0 replies
6 months ago
Zestlife no response at all
I requested to terminate my gap cover. I received feedback that my membership will end 31 December 2025. Sirago requested the policy schedule with join date and end date and what option. They forward a attachment which i cant open. I have send over 4 emails in the past two weeks with no success.
1 reply
9 months ago
Pethetic service
I bought 60 Prepaid waters meters for 3 separate properties. I had endless problems to have these meters registered. My tenants had endless problems to buy units. After a few months they not refunding me for all my meters. On one property they not refunding me for two meters. Another property for 5 meters. I want to transfer my meters to another company.
0 replies
9 months ago
Pathetic service
My wife was Admitted at Brenthurst Clinic. We called Medihelp who gave us an authorisation number. We paid the clinic in full and claimed from the medical. Medihelp claimed that the authorisation was not valid . I contacted CMS who informed me to forward my complain to Varsha at Medihelp. Until today i have not received feedback.
1 reply
12 months ago
Bad service , no reply
On the 4/06/2025 my fibre was not working. I contacted Home Connect but they were unavailable at 4.45pm. I thought maybe they blocked my account because I updated my banking details and gave one months notice to terminate my service. On the app it should that I owed for the month of June 2025 despite my account been debited. I made an eft payment. I requested several times that the accounts dept refund me. I received notification that my balance is nil . What about my credit. Until today they have not responded
1 reply
12 months ago
online refunds biggist rippoff
I bought a dash camera online. When i received it , it was a manufacturer defect. The bracket would not fit into the monitor. I took it to Makro Crown Mines requesting assistance. They found it to be dective but could not accept it because it was bought online. I requested to return the product and requested a refund. A staff member contacted me and reassure me that they will collect the item and refund me. It is 5 days now and the item has not been collected. I received an email from Makro stating that the item does not qualify for returns. This implies that Makro a can sell defective items and wont honor return policy
1 reply
16 months ago
Absa Home loans poor service
I app**** to Absa for a home loan . On the 11/02/2025 i contacted the home loans dept requesting to withdraw my application. The consultant reassured me that my application was withdrawn. Later around 10am i contacted home loans dept again requesting confirmation that my application was withdrawn. I was told by Vishan that it was withdrawn . He told me that he will request that his supervisor Richard send me confirmation. It will take appr. 3 to 4 hours. At 3pm I called again and this time i was told that my application was not withdrawn. I insisted to speak to Richard. Apparently Richard was not available.
1 reply
19 months ago
Fastway worst service ever
I received a message on Tuesday 12/11/2024 that my parcel was out for delivery . On the 13/11/2024 I contacted customer services and was promised that my parcel will be delivered that day. On the 14 /11/2024 customer services said that before end of business day i will receive my parcel. This morning 15/11/2024 customers services told me that the parcel is still at the depot. . I cost me so must on airtime because every time they put you on hold .
1 reply
20 months ago
I would like to writ...
I would like to write a review about Home-Connect Morategi was helpful , provided excellent service and was friendly ref 4GUHFMG
1 reply
Review Distribution
5 Star
2 (6.25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (3.125%)
1 Star
29 (90.625%)