Moove uber
Unclaimed Business
Performance(last 12 months):
Trustindex Rating
0TrustIndex
0
Review Distribution
1.8|9 Reviews
Jul '25 - Jun '26
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
15 May 2026, 14:15
Charged for 3 days when I only worked 1 day with a faulty car
Monday: I did not work.Tuesday: I worked 3 trips and earned R200.52. During the shift the car developed grinding gears. I reported the issue immediately through the app.Wednesday to Friday: I did not work. The car was out of service and I got no response from support until I called the towing team myself on Friday.Despite this, Moove charged me for 3 days. When I asked for the exact dates I was charged for, support avoided giving me a straight answer and kept trying to force me onto a call instead of replying in writing.I’ve asked them to correct the charges and provide a proper statement, but there’s been no resolution. This is unfair billing for days I didn’t work and for a car that was faulty. Support is slow and unhelpful when you actually need them.Resolution I want: Cancel the incorrect charges and adjust to reflect only the day I actually worked.
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Anonymous
1 reviews | Active since Jan 2020
15 May 2026, 14:15
Charged for 3 days when I only worked 1 day with a faulty car
Monday: I did not work.Tuesday: I worked 3 trips and earned R200.52. During the shift the car developed grinding gears. I reported the issue immediately through the app.Wednesday to Friday: I did not work. The car was out of service and I got no response from support until I called the towing team myself on Friday.Despite this, Moove charged me for 3 days. When I asked for the exact dates I was charged for, support avoided giving me a straight answer and kept trying to force me onto a call instead of replying in writing.I’ve asked them to correct the charges and provide a proper statement, but there’s been no resolution. This is unfair billing for days I didn’t work and for a car that was faulty. Support is slow and unhelpful when you actually need them.Resolution I want: Cancel the incorrect charges and adjust to reflect only the day I actually worked.
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Anonymous
1 reviews | Active since Jan 2020
9 May 2026, 10:03
WARNING TO ANYONE THINKING OF JOINING "Moove Africa" (https://www.moove.io?utm_source=chatgpt.com) — PLEASE READ THIS CAREFULLY
I strongly discourage anyone from signing any contract or taking any vehicle from Moove. What and publicly sell on interviews, podcasts, investor presentations and media platforms about “empowering mobility entrepreneurs” is completely different from the reality many drivers experience once trapped inside the system. I joined Moove believing the promises and vision these founders were publicly promoting. Instead, after sacrificing for over 4 years, working long hours and making consistent weekly payments, I was left traumatised, financially destroyed and worse off than before I joined Moove. I signed a 48-month agreement in September 2021. By February 2026, I had already paid for approximately 4 years and 5 months — longer than the agreed contract term. Yet Moove still claimed I owed them approximately R31,000. To this day, they have failed to properly explain how this is mathematically possible. I repeatedly requested: - A full statement of account - An amortisation schedule - A proper audit trail - Proof of how the alleged balance was calculated They never provided proper transparency. There were constant unexplained deductions, reversals and chargebacks on my account. In December 2025, more than R100,000 disappeared from my “paid-to-date” amount and nobody could properly explain what happened. Even worse, Moove charged me back for damages and costs that should have already been covered by the weekly amount I paid. According to the agreement, the weekly amount included: - Vehicle payments - Insurance - Maintenance - Services Yet additional deductions and chargebacks kept appearing on my account. In my opinion, the system is designed in a way where drivers may never truly finish paying for the vehicle because the balances keep changing and there is very little transparency. Things became even worse after I started escalating my concerns to management and eventually directly to the founders, both of them Nigerian, Ladi Delano and Jide Odunsi. Neither of them responded. Neither acknowledged my emails. Nothing. These are the same founders who appear on public platforms speaking about empowerment, opportunity and helping drivers build ownership, yet when drivers face serious problems on the ground, they are ignored completely. On 25 February 2026, I received an email accusing me of “camera tampering.” I immediately denied tampering and explained that the camera mount had failed repeatedly over time and that the camera had been visibly sitting in the same position for over a year. I offered to bring the vehicle in for it to be fixed. There was no urgency communicated in the original email. No warning of repossession. No warning of immobilisation. On 26 February 2026, Moove instructed me to take the vehicle to Toyota Fourways, causing me to lose a full day’s income. Then suddenly on 27 February 2026, my vehicle was remotely immobilised while I was working in Johannesburg CBD and approximately 10 gun men, some wearing balaclavas, arrived publicly to repossess the vehicle and fetched like I was some dangerous ********. This happened after I had already paid beyond the agreed contract term. I never refused to cooperate. I never hid the vehicle. I even offered to bring it in myself. The urgency was completely manufactured. The way Moove operates, in my experience, is through pressure, fear, threats and economic coercion. Even though you are supposedly an “independent client,” you are treated as if you have no rights. Drivers are threatened with immobilisation and repossession if they do not comply immediately with whatever Moove demands. At one stage, amended contracts were pushed onto drivers under threat that vehicles would be immobilised and repossessed if drivers refused to sign. That is not empowerment. Since Moove took the vehicle, I have struggled to survive financially. I have struggled to pay rent, provide for my family and meet basic obligations because the vehicle was my only source of income. What makes this worse is that this does not appear to be an isolated incident. Many drivers have shared similar stories privately involving: - ************ - Repossessions - Threats - Unexplained balances - Financial discrepancies - Lack of transparency - Economic pressure Drivers are scared to speak publicly because their livelihoods depend on these vehicles. I also approached because Uber introduced many drivers to Moove and Moove operates heavily within the Uber ecosystem. Despite explaining everything that happened, Uber refused to intervene. Based on my experience, I strongly advise people to be extremely careful before trusting the promises being sold publicly by Moove and its founders. My experience was not empowerment. It was financial destruction.
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Anonymous
1 reviews | Active since Jan 2020
9 May 2026, 10:03
WARNING TO ANYONE THINKING OF JOINING "Moove Africa" (https://www.moove.io?utm_source=chatgpt.com) — PLEASE READ THIS CAREFULLY
I strongly discourage anyone from signing any contract or taking any vehicle from Moove. What and publicly sell on interviews, podcasts, investor presentations and media platforms about “empowering mobility entrepreneurs” is completely different from the reality many drivers experience once trapped inside the system. I joined Moove believing the promises and vision these founders were publicly promoting. Instead, after sacrificing for over 4 years, working long hours and making consistent weekly payments, I was left traumatised, financially destroyed and worse off than before I joined Moove. I signed a 48-month agreement in September 2021. By February 2026, I had already paid for approximately 4 years and 5 months — longer than the agreed contract term. Yet Moove still claimed I owed them approximately R31,000. To this day, they have failed to properly explain how this is mathematically possible. I repeatedly requested: - A full statement of account - An amortisation schedule - A proper audit trail - Proof of how the alleged balance was calculated They never provided proper transparency. There were constant unexplained deductions, reversals and chargebacks on my account. In December 2025, more than R100,000 disappeared from my “paid-to-date” amount and nobody could properly explain what happened. Even worse, Moove charged me back for damages and costs that should have already been covered by the weekly amount I paid. According to the agreement, the weekly amount included: - Vehicle payments - Insurance - Maintenance - Services Yet additional deductions and chargebacks kept appearing on my account. In my opinion, the system is designed in a way where drivers may never truly finish paying for the vehicle because the balances keep changing and there is very little transparency. Things became even worse after I started escalating my concerns to management and eventually directly to the founders, both of them Nigerian, Ladi Delano and Jide Odunsi. Neither of them responded. Neither acknowledged my emails. Nothing. These are the same founders who appear on public platforms speaking about empowerment, opportunity and helping drivers build ownership, yet when drivers face serious problems on the ground, they are ignored completely. On 25 February 2026, I received an email accusing me of “camera tampering.” I immediately denied tampering and explained that the camera mount had failed repeatedly over time and that the camera had been visibly sitting in the same position for over a year. I offered to bring the vehicle in for it to be fixed. There was no urgency communicated in the original email. No warning of repossession. No warning of immobilisation. On 26 February 2026, Moove instructed me to take the vehicle to Toyota Fourways, causing me to lose a full day’s income. Then suddenly on 27 February 2026, my vehicle was remotely immobilised while I was working in Johannesburg CBD and approximately 10 gun men, some wearing balaclavas, arrived publicly to repossess the vehicle and fetched like I was some dangerous ********. This happened after I had already paid beyond the agreed contract term. I never refused to cooperate. I never hid the vehicle. I even offered to bring it in myself. The urgency was completely manufactured. The way Moove operates, in my experience, is through pressure, fear, threats and economic coercion. Even though you are supposedly an “independent client,” you are treated as if you have no rights. Drivers are threatened with immobilisation and repossession if they do not comply immediately with whatever Moove demands. At one stage, amended contracts were pushed onto drivers under threat that vehicles would be immobilised and repossessed if drivers refused to sign. That is not empowerment. Since Moove took the vehicle, I have struggled to survive financially. I have struggled to pay rent, provide for my family and meet basic obligations because the vehicle was my only source of income. What makes this worse is that this does not appear to be an isolated incident. Many drivers have shared similar stories privately involving: - ************ - Repossessions - Threats - Unexplained balances - Financial discrepancies - Lack of transparency - Economic pressure Drivers are scared to speak publicly because their livelihoods depend on these vehicles. I also approached because Uber introduced many drivers to Moove and Moove operates heavily within the Uber ecosystem. Despite explaining everything that happened, Uber refused to intervene. Based on my experience, I strongly advise people to be extremely careful before trusting the promises being sold publicly by Moove and its founders. My experience was not empowerment. It was financial destruction.
0
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Anonymous
1 reviews | Active since Jan 2020
23 Apr 2026, 16:30
Refund
I would like to complain against moove for withholding my deposit of R9000 and now they say I did not finish paying the full deposit and hence I do not qualify for a refund and when I took the car this was not discussed and even in the contract. When I returned the car the lady assisting said I would get my refund but after a week to my surprise I did not get my refund
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Anonymous
1 reviews | Active since Jan 2020
23 Apr 2026, 16:30
Refund
I would like to complain against moove for withholding my deposit of R9000 and now they say I did not finish paying the full deposit and hence I do not qualify for a refund and when I took the car this was not discussed and even in the contract. When I returned the car the lady assisting said I would get my refund but after a week to my surprise I did not get my refund
0
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Anonymous
1 reviews | Active since Jan 2020
21 Mar 2026, 01:34
Smooth experience
Their road side assistance was smooth. The lady was professional and patient. The tow truck driver was also helpful. However, there are some other conditions that are so inconvenient. Above all, help was available within short space of time.
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Anonymous
1 reviews | Active since Jan 2020
21 Mar 2026, 01:34
Smooth experience
Their road side assistance was smooth. The lady was professional and patient. The tow truck driver was also helpful. However, there are some other conditions that are so inconvenient. Above all, help was available within short space of time.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
5 Feb 2026, 01:15
Moove Uber driver ****
Hello, I would like to formally report a driver using a Moove vehicle who collected money from us claiming it was for Moove insurance excess. After receiving our payment, he failed to provide the agreed transport service. As a result, we were forced to use money we did not have to get to work, which has placed us under serious financial distress. He confirmed in writing that: The vehicle is with the insurance company Our money was used to pay the insurance excess We have proof of payment and full message records. We kindly request urgent a refund or means to get to work
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Anonymous
1 reviews | Active since Jan 2020
5 Feb 2026, 01:15
Moove Uber driver ****
Hello, I would like to formally report a driver using a Moove vehicle who collected money from us claiming it was for Moove insurance excess. After receiving our payment, he failed to provide the agreed transport service. As a result, we were forced to use money we did not have to get to work, which has placed us under serious financial distress. He confirmed in writing that: The vehicle is with the insurance company Our money was used to pay the insurance excess We have proof of payment and full message records. We kindly request urgent a refund or means to get to work
0
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Anonymous
1 reviews | Active since Jan 2020
11 Dec 2025, 07:38
MOOVE (MVASA CCO 1 (PTY) LTD)
Title: ALERT!!!: MOOVE (MVASA CCO 1) ********ly Withholding R7,500 Security Deposits through Proven *****. The complaint is against MOOVE (MVASA CCO 1 (PTY) LTD) for a *****ulent financial transaction related to a vehicle use agreement. Consumer *****: MOOVE has ********ly withheld my R7,500 Security Deposit since September 2025. They verbally rejected the refund based on the false claim that I missed a 20-week payment deadline. Irrefutable Evidence: My records prove the required deposit payments were completed six months before the agreement was terminated. MOOVE is using a deliberate, manufactured, and false excuse to ***** the consumer's funds. Refusal to Document: MOOVE refused to provide this *****ulent claim in writing, proving their bad faith and attempt to conceal evidence. Regulatory Action: This case has been escalated to the National Consumer Commission (NCC) for severe consumer ***** and the Competition Commission (CompCom) for restrictive business practices. This company’s business model involves the systematic theft of security deposits, backed by *****ulent accounting claims. This is a financial service dispute from A CONSUMER , not an employment matter.
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Anonymous
1 reviews | Active since Jan 2020
11 Dec 2025, 07:38
MOOVE (MVASA CCO 1 (PTY) LTD)
Title: ALERT!!!: MOOVE (MVASA CCO 1) ********ly Withholding R7,500 Security Deposits through Proven *****. The complaint is against MOOVE (MVASA CCO 1 (PTY) LTD) for a *****ulent financial transaction related to a vehicle use agreement. Consumer *****: MOOVE has ********ly withheld my R7,500 Security Deposit since September 2025. They verbally rejected the refund based on the false claim that I missed a 20-week payment deadline. Irrefutable Evidence: My records prove the required deposit payments were completed six months before the agreement was terminated. MOOVE is using a deliberate, manufactured, and false excuse to ***** the consumer's funds. Refusal to Document: MOOVE refused to provide this *****ulent claim in writing, proving their bad faith and attempt to conceal evidence. Regulatory Action: This case has been escalated to the National Consumer Commission (NCC) for severe consumer ***** and the Competition Commission (CompCom) for restrictive business practices. This company’s business model involves the systematic theft of security deposits, backed by *****ulent accounting claims. This is a financial service dispute from A CONSUMER , not an employment matter.
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Anonymous
1 reviews | Active since Jan 2020
27 Oct 2025, 02:16
****mers
Hi there I recently hired a car from moove with the last money I could raise after being unemployed for a while. I tried my best to get things started working late nights and in really dangerous areas. After 3 weeks I finally made enough to fill up my tank. The very next morning my car was deactivated. I went to the office and begged them to please give me a chance and they refused. I owed 2400 rands .I had 1000 cash and a full tank which would have earn me the balance in a day. . They refused to help me and canceled my contract immediately. They only came to fetch the car key yesterday after 2 weeks meaning the car was just standing. I lost the fuel the last money for the deposit . I'm now going to loose my place where I stay. Please don't expect any decency from these people
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Anonymous
1 reviews | Active since Jan 2020
27 Oct 2025, 02:16
****mers
Hi there I recently hired a car from moove with the last money I could raise after being unemployed for a while. I tried my best to get things started working late nights and in really dangerous areas. After 3 weeks I finally made enough to fill up my tank. The very next morning my car was deactivated. I went to the office and begged them to please give me a chance and they refused. I owed 2400 rands .I had 1000 cash and a full tank which would have earn me the balance in a day. . They refused to help me and canceled my contract immediately. They only came to fetch the car key yesterday after 2 weeks meaning the car was just standing. I lost the fuel the last money for the deposit . I'm now going to loose my place where I stay. Please don't expect any decency from these people
0
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