Active since Sep 2024
Their road side assistance was smooth. The lady was professional and patient. The tow truck driver was also helpful. However, there are some other conditions that are so inconvenient. Above all, help was available within short space of time.
My journey was so smooth. The transport arrived in 5 minutes. The gentleman by the name of Tumelo Baloyi was so professional. He was so friendly and patient. He is a responsible driver aswell. I really enjoyed the journey.
My customer number is CST273501.The sale went smooth. Being the first time buyer, the staff were helpful both telephonically and in person when I enquired. I purchased an Opel Corsa 1.4i Esentia 2015 model. On the 5th working day, I received registration certificate on my name. I also requested for refund of my deposit which I received on the 6th working day without any hassles. However, I was disappointed when I won a bid on a Peugeot 3008 which was in Polokwane branch and later declined as it was subject to confirmation. Lesson learned is that view a car first on site prior bid and also avoid driving a car during collection even if it starts without 100% surety that the car is drivable. Fami****izing oneself with GoBid's policies and terms and conditions is very vital. Ensure FICA Documents are uploaded to prevent delay aswell. Thanks GoBid!!!
Today 25/12/2024, at around 8am, I had forgotten to deactivate my Carwatch on my app. Immediately after starting my car, Cartrack called me without any delay. I missed their automated call. Then I immediately received another call from Neo Tau. She checked if I was okay and my car also. She further asked me security questions to verify if indeed it was myself. She is so professional and does her job with excellence. Cartrack never disappointed me since 2021 even recently. I recommend Carwatch option for all the car owners. I further would love to recommend "Start Prevent" option to keep the car locked till the owner returns to start it himself/herself.
I had forgotten to switch off Carwatch on my app prior starting my car. I instantly received a call from Cartrack to verify my safety. A lady by the name of Keletso Sefoloshe followed up to check if I was indeed safe with my car. She was so friendly and professional. She asked me some security questions to verify if I was indeed safe. She really knows her job well. I strongly believe our cars are safe with Cartrack.
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