S
Sabelo
Active since Jan 2024
3
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Reviews
3 reviews1 month ago
Charged for 3 days when I only worked 1 day with a faulty car
Monday: I did not work.Tuesday: I worked 3 trips and earned R200.52. During the shift the car developed grinding gears. I reported the issue immediately through the app.Wednesday to Friday: I did not work. The car was out of service and I got no response from support until I called the towing team myself on Friday.Despite this, Moove charged me for 3 days. When I asked for the exact dates I was charged for, support avoided giving me a straight answer and kept trying to force me onto a call instead of replying in writing.I’ve asked them to correct the charges and provide a proper statement, but there’s been no resolution. This is unfair billing for days I didn’t work and for a car that was faulty. Support is slow and unhelpful when you actually need them.Resolution I want: Cancel the incorrect charges and adjust to reflect only the day I actually worked.
1 reply
29 months ago
Vuyiswa Cele was so ...
Vuyiswa Cele was so great to me kind and down on earth worse she's so passionate about her work you can tell the way she was talking to me...
1 reply
29 months ago
Vuyiswa Cele from my...
Vuyiswa Cele from my Miway helped me and she's so kind down on earth and very passionate....
0 replies
Review Distribution
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0 (0%)
4 Star
3 (100%)
3 Star
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2 Star
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1 Star
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