1 reviews | Active since Member
I strongly discourage anyone from signing any contract or taking any vehicle from Moove.
What and publicly sell on interviews, podcasts, investor presentations and media platforms about “empowering mobility entrepreneurs” is completely different from the reality many drivers experience once trapped inside the system.
I joined Moove believing the promises and vision these founders were publicly promoting. Instead, after sacrificing for over 4 years, working long hours and making consistent weekly payments, I was left traumatised, financially destroyed and worse off than before I joined Moove.
I signed a 48-month agreement in September 2021. By February 2026, I had already paid for approximately 4 years and 5 months — longer than the agreed contract term. Yet Moove still claimed I owed them approximately R31,000.
To this day, they have failed to properly explain how this is mathematically possible.
I repeatedly requested:
- A full statement of account - An amortisation schedule - A proper audit trail - Proof of how the alleged balance was calculated
They never provided proper transparency.
There were constant unexplained deductions, reversals and chargebacks on my account. In December 2025, more than R100,000 disappeared from my “paid-to-date” amount and nobody could properly explain what happened.
Even worse, Moove charged me back for damages and costs that should have already been covered by the weekly amount I paid. According to the agreement, the weekly amount included:
- Vehicle payments - Insurance - Maintenance - Services
Yet additional deductions and chargebacks kept appearing on my account.
In my opinion, the system is designed in a way where drivers may never truly finish paying for the vehicle because the balances keep changing and there is very little transparency.
Things became even worse after I started escalating my concerns to management and eventually directly to the founders, both of them Nigerian, Ladi Delano and Jide Odunsi.
Neither of them responded. Neither acknowledged my emails. Nothing.
These are the same founders who appear on public platforms speaking about empowerment, opportunity and helping drivers build ownership, yet when drivers face serious problems on the ground, they are ignored completely.
On 25 February 2026, I received an email accusing me of “camera tampering.” I immediately denied tampering and explained that the camera mount had failed repeatedly over time and that the camera had been visibly sitting in the same position for over a year. I offered to bring the vehicle in for it to be fixed.
There was no urgency communicated in the original email. No warning of repossession. No warning of immobilisation.
On 26 February 2026, Moove instructed me to take the vehicle to Toyota Fourways, causing me to lose a full day’s income.
Then suddenly on 27 February 2026, my vehicle was remotely immobilised while I was working in Johannesburg CBD and approximately 10 gun men, some wearing balaclavas, arrived publicly to repossess the vehicle and fetched like I was some dangerous ********.
This happened after I had already paid beyond the agreed contract term.
I never refused to cooperate. I never hid the vehicle. I even offered to bring it in myself.
The urgency was completely manufactured.
The way Moove operates, in my experience, is through pressure, fear, threats and economic coercion. Even though you are supposedly an “independent client,” you are treated as if you have no rights. Drivers are threatened with immobilisation and repossession if they do not comply immediately with whatever Moove demands.
At one stage, amended contracts were pushed onto drivers under threat that vehicles would be immobilised and repossessed if drivers refused to sign.
That is not empowerment.
Since Moove took the vehicle, I have struggled to survive financially. I have struggled to pay rent, provide for my family and meet basic obligations because the vehicle was my only source of income.
What makes this worse is that this does not appear to be an isolated incident. Many drivers have shared similar stories privately involving:
- ************ - Repossessions - Threats - Unexplained balances - Financial discrepancies - Lack of transparency - Economic pressure
Drivers are scared to speak publicly because their livelihoods depend on these vehicles.
I also approached because Uber introduced many drivers to Moove and Moove operates heavily within the Uber ecosystem. Despite explaining everything that happened, Uber refused to intervene.
Based on my experience, I strongly advise people to be extremely careful before trusting the promises being sold publicly by Moove and its founders.
My experience was not empowerment. It was financial destruction.
23 total reviews on Hellopeter
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