Lucky Fish Gaming
Claimed Business
|1.1|37 Reviews (last 12 months)|This business does not respond to reviews
Lucky Fish Gaming
Claimed Business
|1.1
37 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Lucky Fish Gaming is facing significant dissatisfaction across its online gaming and betting platform. Customers consistently mention frustrations around delayed or blocked withdrawals, repeated FICA verification requests, and accounts being locked while funds remain inaccessible. A recurring theme is poor responsiveness from support channels, with players reporting unanswered calls, slow email replies, and inconsistent answers between agents. Many also voice concerns about perceived rigged games, dead spins, missing free spins, and unpaid promotional prizes. The overall tone reflects deep mistrust around payouts, fairness, and customer care resolution.
Performance(last 12 months):
Trustindex Rating
1.8TrustIndex
1.8
Review Distribution
1.1|37 Reviews
Jul '25 - Jun '26
Recent reviews (37)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
25 May 2026, 18:16
Huge losses
I've lost over 25k in one month, the beginning of the month month I lost 9k,over the weekend it was 14k and today I just lost over 3k. I'm honestly not doing well, I was trying my luck but I ended up losing everything. This games are rigged Haaibo
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Anonymous
1 reviews | Active since Jan 2020
25 May 2026, 18:16
Huge losses
I've lost over 25k in one month, the beginning of the month month I lost 9k,over the weekend it was 14k and today I just lost over 3k. I'm honestly not doing well, I was trying my luck but I ended up losing everything. This games are rigged Haaibo
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Anonymous
1 reviews | Active since Jan 2020
25 May 2026, 12:03
Poor service by Lucky fish gaming they blocked my account five days ago and I submitted every document and proof they wanted but still my account is still blocked and now i want my money only and they can proceed take their account😡 every time they said i
Poor service😡 my account was blocked and I submitted everything they wanted buts still my account is still in active
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Anonymous
1 reviews | Active since Jan 2020
25 May 2026, 12:03
Poor service by Lucky fish gaming they blocked my account five days ago and I submitted every document and proof they wanted but still my account is still blocked and now i want my money only and they can proceed take their account😡 every time they said i
Poor service😡 my account was blocked and I submitted everything they wanted buts still my account is still in active
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Anonymous
1 reviews | Active since Jan 2020
19 May 2026, 00:19
Lucky fish gaming ****
O my this casino is not like the other casinos no free spins no wins first time playing on a casino and receive no winnings. It is a **** guys beware even the free bonus you will never win anything with it stay away from this casino big ****
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Anonymous
1 reviews | Active since Jan 2020
19 May 2026, 00:19
Lucky fish gaming ****
O my this casino is not like the other casinos no free spins no wins first time playing on a casino and receive no winnings. It is a **** guys beware even the free bonus you will never win anything with it stay away from this casino big ****
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Anonymous
1 reviews | Active since Jan 2020
10 May 2026, 13:36
stay away of them
Stay away of these site they are not lik your normal site like the betway and the others they like your lotto star they give *****ely promotions just for you to join stay away the are the worst ever site please you going to lose your money their lyeing to there custormers
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Anonymous
1 reviews | Active since Jan 2020
10 May 2026, 13:36
stay away of them
Stay away of these site they are not lik your normal site like the betway and the others they like your lotto star they give *****ely promotions just for you to join stay away the are the worst ever site please you going to lose your money their lyeing to there custormers
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Anonymous
1 reviews | Active since Jan 2020
1 May 2026, 06:57
Withdrawal process delayed by almost 32 hours now because of a system error from your side
Receiving the most pathetic reasoning from you guys, how do you have a customer help line that can't communicate with the accounts department. How is it that emails are the only line of communication with them? Most people generally hold on emails! It was a system error from your end that caused my withdrawal to be delayed I did wait the mandatory 24 hours to see if it will come through or be reversed to my account and nothing, and then I'm being told a follow up would be made on it to which it's at 32 hours now. If the customer care team can't communicate with us then what about the supervisors? They also can't tell us much except to wait.... If it was money we had to give you guys surely you would I'd jump and escalate the situation but with getting money due it's a struggle, this is overly ridiculous to be completely honest.
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Anonymous
1 reviews | Active since Jan 2020
1 May 2026, 06:57
Withdrawal process delayed by almost 32 hours now because of a system error from your side
Receiving the most pathetic reasoning from you guys, how do you have a customer help line that can't communicate with the accounts department. How is it that emails are the only line of communication with them? Most people generally hold on emails! It was a system error from your end that caused my withdrawal to be delayed I did wait the mandatory 24 hours to see if it will come through or be reversed to my account and nothing, and then I'm being told a follow up would be made on it to which it's at 32 hours now. If the customer care team can't communicate with us then what about the supervisors? They also can't tell us much except to wait.... If it was money we had to give you guys surely you would I'd jump and escalate the situation but with getting money due it's a struggle, this is overly ridiculous to be completely honest.
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Anonymous
1 reviews | Active since Jan 2020
28 Apr 2026, 18:18
500
I made a payment of 500 using payshap however I noted that the reference I made was wrong with the last number, I contacted Lucky fish via chat and the lady in the chat said it will be loaded after an hour, however I wrote an email and Fikile requested for my bank statement. What makes me more angry is that I made two 500 payments earlier from the same account but I was never questioned regarding the payments nor did they seek my bank statement earlier now all of a sudden I am being interrogated yet I send my proof of payment plus my correct account number. Your service sucks. I just want my money to be credited back into my bank account
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Anonymous
1 reviews | Active since Jan 2020
28 Apr 2026, 18:18
500
I made a payment of 500 using payshap however I noted that the reference I made was wrong with the last number, I contacted Lucky fish via chat and the lady in the chat said it will be loaded after an hour, however I wrote an email and Fikile requested for my bank statement. What makes me more angry is that I made two 500 payments earlier from the same account but I was never questioned regarding the payments nor did they seek my bank statement earlier now all of a sudden I am being interrogated yet I send my proof of payment plus my correct account number. Your service sucks. I just want my money to be credited back into my bank account
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