Lottoland South Africa Pty Ltd
Verified Business
|1.9|23 Reviews (last 12 months)|Responds in 190h 30m
Lottoland South Africa Pty Ltd
Verified Business
|1.9
23 Reviews (last 12 months)
Responds in 190h 30m
AI Review Summary
Based on recent customer reviews, Lottoland South Africa receives sharply mixed feedback, with a recurring theme of frustration around withdrawals, account verification, and delayed payouts after wins. Customers consistently mention unresponsive support channels, non-working live chat, and persistent promotional SMS that continues despite opt-out requests. App stability and casino game availability are also flagged as ongoing concerns. On the positive side, a smaller group of customers highlight professional service, smooth verification experiences, and appreciation for staff who handle queries courteously and in a timely manner.
Performance(last 12 months):
Trustindex Rating
3.3Ranked In Entertainment & Gaming
#28Reply Time
190h 30mReplied to 82% of negative reviews
Reply time on negative reviews: 216h 38m
TrustIndex
3.3
Ranking
#28
in Entertainment & Gaming
Reply Time
190h 30m
Replied to 82% of negative reviews
Reply time on negative reviews: 216h 38m
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