KM
Klement M
Active since Apr 2025
21
Reviews
0
Industries
Reviews
21 reviews2 months ago
The Great Takealot ****!
Takealot is behaving *********ly by protecting sellers of **** products. I recently purchased a set of 3 Philips OneBlade replacement heads on Takealot. The product was clearly advertised as genuine Philips OneBlade heads and priced close to the original retail cost. Upon delivery, it was immediately obvious that the items are ****. They arrived in a completely unmarked clear plastic tub with zero Philips branding or packaging. The only text anywhere is “Replacement Heads” printed on the back of each individual head. I left an honest review stating that the product is clearly not original. Takealot rejected my review. Their rejection reasons were: They suggested I rather do a return as “Not what I ordered” instead of leaving a review. They claimed they are “investigating the authenticity” and would be in touch. This does not protect future buyers and cloakes the fact that the seller is selling ****d products. This is highly *********. It is clear that when customers report **** or counterfeit items, Takealot deliberately suppresses the reviews to protect their own reputation and the seller, rather than warning other buyers. By rejecting authentic feedback about counterfeit products being sold at near-original prices, Takealot is actively misleading potential customers and refusing to take responsibility for the ****s being sold on their platform. This is exactly why so many people I know have stopped shopping on Takealot and moved to Amazon and other platforms. Takealot must do better. Customers deserve transparency, not suppression of negative reviews when counterfeit goods are involved.
0 replies
2 months ago
Lottoland Promo Spam
Extremely ********* company that completely ignores opt-out requests. Over the past 7+ days, I’ve sent every variation of ‘STOP’, ‘OPT OUT’, etc. via SMS reply. I even contacted their live chat support directly and was explicitly told my number would be removed from promotional SMS within 48 hours. More than 48 hours later, I received yet another unwanted promo message. This is unacceptable—opt-outs should be handled immediately via automated Do Not Contact (DNC) lists; there’s no valid reason for manual delays or continued bombardment. This clearly violates POPIA Section 69 requirements for direct marketing: messages must include easy opt-out methods, and objections must be honoured promptly. I’m going to report this to the Information Regulator for investigation, as persistent unsolicited SMS after explicit opt-outs is ********. I just signed up recently and will be deleting my account immediately. Poor customer service like this makes me question how they’d handle bigger issues (e.g., if a jackpot win ever occurred). Avoid this company if you value your privacy and don’t want endless spam.
1 reply
3 months ago
EC Security for the WIn!
Just had Richard Swart, an EC technician, out to my premises today. He was clearly incredibly proud of his work and went well above and beyond to ensure my alarm system functions exactly as it should. His deep knowledge made the entire visit smooth, efficient, and stress-free—he explained everything clearly and handled everything with real expertise. Thanks so much, Richard! This kind of dedicated, top-notch service is exactly what builds happy, loyal customers. Highly recommend!
0 replies
3 months ago
Extremely Poor Handling of TFSA Limit Update – Misinformation & Dismissive Service
10x Investment Support is Dissapointing. A few days ago (early March 2026), I flagged on the 10x platform support channel that the Tax-Free Savings Account (TFSA) annual contribution limit still showed as R36,000 instead of the updated R46,000, effective from 1 March 2026 (start of the 2026/2027 tax year). This increase was clearly announced in the 2026 National Budget Speech (25 February 2026) by Finance Minister Enoch Go****wana and is confirmed on the official SARS website (sars.gov.za), along with sources like EasyEquities, BusinessTech, and others. Platforms such as EasyEquities & even Standarbank updated immediately to allow the full R46,000 contribution. I received this email response from Client Experience Manager Lindsey Bagus: “While there has been discussion regarding a potential increase to the Tax-Free Savings Account (TFSA) annual contribution limit, please note that no increase has yet been formally gazetted or enacted into law. The annual TFSA contribution limit therefore remains R36,000 per tax year at this stage.” I rep**** politely, explaining: • The official SARS website confirms it's effective NOW (from 1 March 2026). • It's not "potential" — the change is active for the new tax year. • Competitors like EasyEquities already reflect R46,000 and allow full contributions. Her follow-up: “Thank you for the email/ I understand the information is on various platforms but it has not been gazetted.” I even shared the SRAS link with her. Despite clear evidence, she doubled down on incorrect information. When I pushed back (noting all reliable sources confirm the limit and that I was considering moving my TFSA to access the full amount), she simply rep**** she'd "gladly send the forms" if I wanted to transfer — no apology, no correction, and no mention that the 10x site had in fact been updated shortly after our exchange (which I discovered myself after her last email). The platform now correctly shows R46,000 and allows the full contribution, just like everyone else. Her last email was sent to me still pushing back, even though the site has already been updated. If this is how they handle straightforward updates, and legit customer queries, it's no wonder 10x has such consistently poor reviews for service, delays, and responsiveness. This experience has completely eroded my trust — I'm now actively looking at alternatives for my TFSA and newly opened RA investment. Avoid if you value accurate, timely, and client-focused support.
7 replies
5 months ago
Warning to Businesses: Avoid Opening New Accounts with FNB
Warning to Businesses: Avoid Opening New Accounts with FNB Any business considering a new bank account should strongly avoid First National Bank (FNB). Their customer service is virtually non-existent, they fail to action requests promptly, and they show complete indifference to how their errors impact your operations. In October 2025, I app**** for an increase to my company international spending limit. While traveling abroad in December, I suddenly hit a hard limit, preventing any international payments—at the worst possible time. Now, on 7 January 2026, the limit still hasn't been updated or reset, despite it being a new year. This ongoing issue is costing my business thousands per day in lost opportunities and urgent unpaid obligations. As soon as possible, I will be closing a substantial personal and business portfolio with FNB. The last time FNB did not co-operate I settled an entire 25 year mortgage in retaliation. This time, I will take even more steps to make sure FNB makes no money from me, or my business. FNB simply does not prioritise or care about its business clients.
1 reply
6 months ago
Multiply is an Obsolete Rewards Program.
Multiply is going from bad to worse, and it's incredibly frustrating. First, they've drastically reduced reward payouts and made the top tiers almost unattainable for normal people. To reach the highest levels, you now need around 750 calories burned or 25,000 steps every single day — with no exceptions or missed days, otherwise you drop a level. Anyone who's tried hitting 25,000 steps consistently knows how absurd and unsustainable this is. It requires elite-athlete levels of activity just to qualify, and even then, the "bonus" is a pathetic R200. (Previsouly R1000) Second, HealthSaver funds build up over time, but accessing them has become a nightmare. They discontinued the physical card (claiming members preferred QR payments), forcing everyone to use QR codes only. Good luck finding doctors, specialists, or any medical practitioners who accept QR payments! We're sitting on thousands of rands in savings that we can't actually use for day-to-day medical expenses, so we still pay out of pocket. Finally, customer support is nonexistent. I emailed on 15 November, followed up on the 17th and again today (20th) — zero response. Crickets. You pay premiums for a "rewards" system that's increasingly obsolete: unrealistic targets that exclude average people, and accumulated savings you can't spend where it matters most. Whoever at Multiply is making these decisions is completely out of touch with reality...
2 replies
7 months ago
10/10 for Skin Functional
My wife and I had the privilege today of meeting Kevin, who conducted a detailed analysis of both our skin. It’s refreshing to meet someone with such extensive knowledge and genuine passion for what he does. His honest and transparent approach immediately inspires confidence in the process. Kevin is an absolute star — we’re really looking forward to getting our first stack. We haven’t started using the products yet, but based on the samples, the quality appears to be top-notch.
0 replies
7 months ago
Momentum & Momentum Multiply is a joke!
Momentum Multiply is a joke! For weeks, I've reported that I cannot access their online store. They ignore the issue, provide zero communication, close tickets as "resolved" without fixing anything, and leave me in the dark. Follow-ups? Met with unfriendly, unhelpful support who refuse to escalate or solve problems. Yesterday, an agent finally sent a secondary URL. I logged in, bought 5 vouchers, and received only 1 code. Explaining this to Momentum support triggers an endless loop of incompetence—one department has no idea what the other is doing, forcing me to repeat the same issue endlessly. I have tried Whatsapp, live chat and email. All met with zero competence or urgency. Today’s "solution"? A store credit refund—to spend in the store I still can’t access. They’re not listening… It’s like trying to get technical support from a slice of toast. You pay a monthly premium for this "rewards" program, but when it’s time to redeem, it’s impossible. Momentum shows zero urgency in fixing critical issues. I hold multiple personal and corporate policies with them. Time to reconsider my insurer. Avoid Momentum & Momentum Multiply.
1 reply
9 months ago
Melon Mobile for the Win!
Got some support from Vee Evans regarding converting a personal profile to Melon Business. Vee went abover and byeond to assist me. Very impressed. Throughout porting two simcards from CellC to Melon, I have had a few interactions with Melon Support. They are very quick to respond. I am glad I moved to Melon. :)
0 replies
9 months ago
Beware! It's Impossible to Cancel a CellC Contrtact After Expiry!
I strongly advise against using CellC due to their questionable business practices. Despite following their exact instructions to convert an overdue contract to prepaid, I have received no acknowledgment from them. I sent formal requests on company letterhead on the following dates: July 29, 2025, at 15:52 August 5, 2025, at 18:44 August 26, 2025, at 16:06 CellC requires 30 days' notice for such requests but fails to respond within this timeframe. My simple request to switch to prepaid has been ignored, leading me to seek a more reliable and trustworthy service provider. Good bye CellC!
11 replies
Review Distribution
5 Star
7 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.761904761904762%)
1 Star
13 (61.904761904761905%)