LS
Lotto Star
Claimed Business
LS
Lotto Star
Claimed Business
103 Reviews (last 12 months)
Does not respond to reviews
Scores reflect the Overall AI Score for each category
Lotto Star
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Lotto Star is described as a deeply frustrating platform where customers struggle to access winnings, face repeated FICA rejections, and feel games are rigged. Withdrawal delays, weekday-only payouts, and unresponsive support dominate complaints. Positive experiences are rare, with most reviewers warning others away and citing perceived exploitation, misleading bonuses, and poor handling of account security and dispute matters.
TrustIndex
1.6
Jul '25 - Jun '26
Based on recent customer reviews, Lotto Star is described as a deeply frustrating platform where customers struggle to access winnings, face repeated FICA rejections, and feel games are rigged. Withdrawal delays, weekday-only payouts, and unresponsive support dominate complaints. Positive experiences are rare, with most reviewers warning others away and citing perceived exploitation, misleading bonuses, and poor handling of account security and dispute matters.
The most common complaint about Lotto Star, based on Hellopeter's AI analysis of recent customer reviews, is Customer Support & Communication. Support is described as dismissive, scripted, and rude, with complaints escalated repeatedly without resolution. Agents named Norwich, London, Wellington, Burundi, and Sydney are cited for poor handling. Email and chat queries reportedly go unanswered for weeks while issues remain unresolved.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am very unhappy with the service received from Lottostar. I made a withdrawal last night, but at 07:07 this morning I received an email saying my documents had expired and my withdrawal was rejected. The agents, Norwich and London, told me that a notification was sent at 00:00, but I only received the email at 07:07. If I had received it earlier, I would have updated my documents immediately to avoid delays. I was then told there was nothing they could do and that I must wait until tomorrow for my money. This is unfair because the delay was caused by late communication from Lottostar’s side. I expect better communication and faster assistance when it comes to customers’ funds.
1 reviews | Active since Jan 2020
I am very unhappy with the service received from Lottostar. I made a withdrawal last night, but at 07:07 this morning I received an email saying my documents had expired and my withdrawal was rejected. The agents, Norwich and London, told me that a notification was sent at 00:00, but I only received the email at 07:07. If I had received it earlier, I would have updated my documents immediately to avoid delays. I was then told there was nothing they could do and that I must wait until tomorrow for my money. This is unfair because the delay was caused by late communication from Lottostar’s side. I expect better communication and faster assistance when it comes to customers’ funds.
1 reviews | Active since Jan 2020
I am soooooo disappointed with lottostar it was my birthday and every year lottostar gives birthday Freeplay but this year I never recieved anything from them and was told by an agent that we get picked randomly which is utter nonsense when I'm always playing on lottostar.....I won't waste my voucher ever again with them I rather play Hollywood bets who gives everyone birthday Freeplay. 🤯🤯🤯
1 reviews | Active since Jan 2020
I am soooooo disappointed with lottostar it was my birthday and every year lottostar gives birthday Freeplay but this year I never recieved anything from them and was told by an agent that we get picked randomly which is utter nonsense when I'm always playing on lottostar.....I won't waste my voucher ever again with them I rather play Hollywood bets who gives everyone birthday Freeplay. 🤯🤯🤯
1 reviews | Active since Jan 2020
Beware if you play online i lost R4000 06/04/2026 because i could not withdrwal bacause Lotta Star wants my home address first they have my id and my banking details and still they want my home address before a can withdrwal what a disgrace
1 reviews | Active since Jan 2020
Beware if you play online i lost R4000 06/04/2026 because i could not withdrwal bacause Lotta Star wants my home address first they have my id and my banking details and still they want my home address before a can withdrwal what a disgrace
Lotto Star has a TrustIndex of 1.6 out of 10 on Hellopeter, based on 103 reviews in the last 12 months. Hellopeter has tracked Lotto Star across 671 total reviews. How is the TrustIndex calculated? →