Based on recent customer reviews, 1xbet delivers a broad betting and gaming experience with competitive odds and generous bonuses that customers consistently praise. Withdrawals and deposits generally function well, though recurring reports of delayed payouts and severe payout blocks tarnish the financial experience. Support is responsive for most users, but verification timelines and occasional account access issues remain notable friction points.
Top Strengths:
- •Platform, Product & Experience: Customers consistently praise the enormous selection of sports, esports, and casino games, competitive odds, generous bonus programs, and a user-friendly interface that works well on both desktop and mobile.
TrustIndex
6.9
Score
Ranking
#8
in Entertainment & Gaming
Avg Reply
314
Hours
NPS Score
36
Recommended: Likely
Apr '25 - Mar '26
Recent reviews (663)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
Result is excellent but the waiting time can sometimes be disappointing
I was in no hurry so i was able to wait 10 minutes for the operator to connect, but some people might not like that, so in addition to the excellent assistance, you should also add excellent connection time
1 reviews | Active since Jan 2020
Result is excellent but the waiting time can sometimes be disappointing
I was in no hurry so i was able to wait 10 minutes for the operator to connect, but some people might not like that, so in addition to the excellent assistance, you should also add excellent connection time
1 reviews | Active since Jan 2020
Firstst experience with delayed withdrawal of funds
Oh, I got caught in rush hour, apparently there were a lot of withdrawal requests. Apparently, this is why it took so long for my status to change, but I got the money.
1 reviews | Active since Jan 2020
Firstst experience with delayed withdrawal of funds
Oh, I got caught in rush hour, apparently there were a lot of withdrawal requests. Apparently, this is why it took so long for my status to change, but I got the money.
1 reviews | Active since Jan 2020
Pleasantly surprised of methods
Usually skeptical about new methods, but everything is clear here. I topped up my account via e-wallet, and the confirmation came within an hour. The main thing is that you don't have to enter your details a hundred times, everything is saved.
1 reviews | Active since Jan 2020
Pleasantly surprised of methods
Usually skeptical about new methods, but everything is clear here. I topped up my account via e-wallet, and the confirmation came within an hour. The main thing is that you don't have to enter your details a hundred times, everything is saved.
1 reviews | Active since Jan 2020
Firstst experience with delayed withdrawal of funds
Oh, I got caught in rush hour, apparently there were a lot of withdrawal requests. Apparently, this is why it took so long for my status to change, but I got the money.
1 reviews | Active since Jan 2020
Firstst experience with delayed withdrawal of funds
Oh, I got caught in rush hour, apparently there were a lot of withdrawal requests. Apparently, this is why it took so long for my status to change, but I got the money.
1 reviews | Active since Jan 2020
Glad that the verification was successful for me
At least they didnt ask for a video call, although I thought about the possibility and even prepared for it. Otherwise, it took three and a half hours and it's ready.
1 reviews | Active since Jan 2020
Glad that the verification was successful for me
At least they didnt ask for a video call, although I thought about the possibility and even prepared for it. Otherwise, it took three and a half hours and it's ready.
1 reviews | Active since Jan 2020
I managed to do everything, very satisfied
It was scary that I wouldn't have time to place a bet on football while the odds were still good, but not only did I place the bet, I also won a little money.
1 reviews | Active since Jan 2020
I managed to do everything, very satisfied
It was scary that I wouldn't have time to place a bet on football while the odds were still good, but not only did I place the bet, I also won a little money.
1 reviews | Active since Jan 2020
it took a long time, it was unpleasant
I was busy with household c****s during the standard document check and didn't even notice when the notification came from support saying that everything was fine. But if I hadn't been busy, I would definitely have been nervous.
1 reviews | Active since Jan 2020
it took a long time, it was unpleasant
I was busy with household c****s during the standard document check and didn't even notice when the notification came from support saying that everything was fine. But if I hadn't been busy, I would definitely have been nervous.
1 reviews | Active since Jan 2020
Best bookmaker for those who value their time and money
There are no complaints about the platform; it is well-designed. Payments are made in various currencies, if you are using USDT cryptocurrency, be prepared for the fact that it takes a while for the money to reach your account.
1 reviews | Active since Jan 2020
Best bookmaker for those who value their time and money
There are no complaints about the platform; it is well-designed. Payments are made in various currencies, if you are using USDT cryptocurrency, be prepared for the fact that it takes a while for the money to reach your account.