HPCSA

Based on recent customer reviews, HPCSA is drawing sustained criticism from both practitioners and members of the public. A recurring theme is the perception that the council shields its members rather than protecting patients, with complainants describing prolonged investigations, unanswered emails and unreturned calls. Practitioners awaiting registration changes consistently mention significant delays that affect their ability to work and earn an income. Customers also frequently raise concerns about long queues at offices, poor staff conduct, untraceable reference numbers and a lack of meaningful feedback on lodged complaints.