Canvas and More
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Canvas and More earns strong praise for vibrant print quality and friendly service, with most customers describing exceptional canvases, mugs, magnets and photo books. However, a meaningful cluster of recent complaints highlights breakdowns during peak periods, particularly around order accuracy, communication delays, and unresolved reprints. The overall picture is a beloved brand whose service consistency falters under high volume.
TrustIndex
4.1
Based on recent customer reviews, Canvas and More earns strong praise for product quality, vibrant prints, and proactive order communication, with many repeat customers celebrating exceptional canvases and personalised gifts. However, a notable cluster of recent reviews highlights serious breakdowns in customer support responsiveness, delivery reliability around peak season, and stalled refund or reprint resolutions, creating a sharply divided experience.
Canvas and More's biggest strength, according to Hellopeter's AI analysis, is Product Quality & Value. Customers consistently praise vibrant colours, sharp print detail, sturdy canvas frames, and durability over years. Affordable combo specials and Black Friday packages are repeatedly highlighted as excellent value, with many citing canvases still looking new after multiple years on their walls.
The most common complaint about Canvas and More, based on Hellopeter's AI analysis of recent customer reviews, is Customer Service & Support. Praise for named agents like Azette, Joanne, Sharon, and Jeremy contrasts with a heavy cluster of complaints about unanswered emails, ignored WhatsApp messages, blocked Facebook contact, and being passed between staff. Phone lines reportedly cut off and managers fail to call back.
Canvas and More has a TrustIndex of 4.1 out of 10 on Hellopeter, based on 78 reviews in the last 12 months. Hellopeter has tracked Canvas and More across 2,396 total reviews. How is the TrustIndex calculated? →
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