

TrustIndex
2.6
NPS Score
-34
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2025
Since Mark Z WhatsApp business and are banned without reasons mentioned,no Human agent or consultants just robots automatic replies All the community groups and political affiliation groups lost ? I can't request a review as shown on the screenshot Why my business WhatsApp account *** is blocked and under review for 3 days? Can't communicate with clients nationwide South Africa due to this as I am in the security industry.. Is it blocked forever? My violation to text new clients or greet them with same message is that violation if not give me reasons why I have to lose my over 10yrs WhatsApp business If you're looking to continue using WhatsApp for your business, you can register a new number and create a new WhatsApp Business account. I can't cause many clients over 8000K will WhatsApp my old cellphone number *** and won't be reachable I can't update +8000K clients about the new WhatsApp number
1 reviews | Active since Feb 2025
Since Mark Z WhatsApp business and are banned without reasons mentioned,no Human agent or consultants just robots automatic replies All the community groups and political affiliation groups lost ? I can't request a review as shown on the screenshot Why my business WhatsApp account *** is blocked and under review for 3 days? Can't communicate with clients nationwide South Africa due to this as I am in the security industry.. Is it blocked forever? My violation to text new clients or greet them with same message is that violation if not give me reasons why I have to lose my over 10yrs WhatsApp business If you're looking to continue using WhatsApp for your business, you can register a new number and create a new WhatsApp Business account. I can't cause many clients over 8000K will WhatsApp my old cellphone number *** and won't be reachable I can't update +8000K clients about the new WhatsApp number
1 reviews | Active since Mar 2024
Worst communications platform with no customer support. They continuously provide you with various links to support but none lead to a resolution but rather lines and lines of unnecessary information which is of no help. They continuously block users off the platform stating that a 24hour review is to be conducted. They provide no reason for why this happens and nor do they resolve until 8 to 24hrs later. This is unacceptable and ridiculous on behalf of Meta. All they do is tell you to read the guidelines to ensure that you are protected and whatever but I should decide what spam messages I want to allow on my phone on the number I pay for and data that I buy with my money. It's unacceptable that there's no support centre in South Africa. The platform leads you down to automated robots merely noting your details but cannot provide you with any feedback. Pathetic app and I hope that the creator of WhatsApp that his ***** rots in his pants for making us this frustrated
1 reviews | Active since Mar 2024
Worst communications platform with no customer support. They continuously provide you with various links to support but none lead to a resolution but rather lines and lines of unnecessary information which is of no help. They continuously block users off the platform stating that a 24hour review is to be conducted. They provide no reason for why this happens and nor do they resolve until 8 to 24hrs later. This is unacceptable and ridiculous on behalf of Meta. All they do is tell you to read the guidelines to ensure that you are protected and whatever but I should decide what spam messages I want to allow on my phone on the number I pay for and data that I buy with my money. It's unacceptable that there's no support centre in South Africa. The platform leads you down to automated robots merely noting your details but cannot provide you with any feedback. Pathetic app and I hope that the creator of WhatsApp that his ***** rots in his pants for making us this frustrated
1 reviews | Active since Oct 2019
My name is Bokaba Freddy my number is ***. It’s been 5 days since my WhatsApp was hacked still I can’t log in as my verification code goes to the hacker and WhatsApp is not trying to help. My life is stuck as I can’t command I don’t know how far can that hacker go with my number.
1 reviews | Active since Oct 2019
My name is Bokaba Freddy my number is ***. It’s been 5 days since my WhatsApp was hacked still I can’t log in as my verification code goes to the hacker and WhatsApp is not trying to help. My life is stuck as I can’t command I don’t know how far can that hacker go with my number.
1 reviews | Active since May 2026
Imagine this from April 24th till now my WhatsApp number is still suspended 😔. Now look at this picture one person making multiple reports to just get your number suspended. What blows my mind is having a number for over 10 years through Vodacom gets suspended and it's a Prepaid number to not even contract. The Privacy laws have to be adjusted somehow s for us to know who is making false reports just to get my number suspended. My *** was *****ently and wrongfully suspended and I don't appreciate dishonest people . And worst of all you get WhatsApp relying to you on email via a stupid AI system. I'm gonna have to find another social media outlet to rather use and move away from WhatsApp. They violating and abusing their own laws!!!!!
1 reviews | Active since May 2026
Imagine this from April 24th till now my WhatsApp number is still suspended 😔. Now look at this picture one person making multiple reports to just get your number suspended. What blows my mind is having a number for over 10 years through Vodacom gets suspended and it's a Prepaid number to not even contract. The Privacy laws have to be adjusted somehow s for us to know who is making false reports just to get my number suspended. My *** was *****ently and wrongfully suspended and I don't appreciate dishonest people . And worst of all you get WhatsApp relying to you on email via a stupid AI system. I'm gonna have to find another social media outlet to rather use and move away from WhatsApp. They violating and abusing their own laws!!!!!
1 reviews | Active since May 2026
I've had my 076274...6 number for over 10 years ago from my perspective. April 24th I found out my WhatsApp was suspended and sabotage by the same Corporation I worked like a dog being the only Colored man in that unit. What you guys don't know is that Corporations in South Africa monitor employees personal phone numbers as well something I was not made aware of . To date I still can't gain access to my WhatsApp. My issue is how WhatsApp suspended my account and give me a report on why and who!. I had to find out from a friend of mine in Washington DC who was able to tell me how my company I worked for almost years like a dog go and break me even more by violating my privacy. I do not even Trust WhatsApp nor the Company I use to work for anymore even thou I always brought up issues directly including their stupid shoe policy which effected a lot of employees. My former company only believes in Production,they don't care bout the employees. I feel like our system is failing us which is why I can understand why the suicide rate in South Africa is so high to date. I cannot name this Corporation due to being Victimized and for my safety .
1 reviews | Active since May 2026
I've had my 076274...6 number for over 10 years ago from my perspective. April 24th I found out my WhatsApp was suspended and sabotage by the same Corporation I worked like a dog being the only Colored man in that unit. What you guys don't know is that Corporations in South Africa monitor employees personal phone numbers as well something I was not made aware of . To date I still can't gain access to my WhatsApp. My issue is how WhatsApp suspended my account and give me a report on why and who!. I had to find out from a friend of mine in Washington DC who was able to tell me how my company I worked for almost years like a dog go and break me even more by violating my privacy. I do not even Trust WhatsApp nor the Company I use to work for anymore even thou I always brought up issues directly including their stupid shoe policy which effected a lot of employees. My former company only believes in Production,they don't care bout the employees. I feel like our system is failing us which is why I can understand why the suicide rate in South Africa is so high to date. I cannot name this Corporation due to being Victimized and for my safety .
1 reviews | Active since Dec 2020
It's annoying and devastating to continue using their apps. I've tried to report my account several times with no luck someone did simswap with my and install WhatsApp and **** my contacts money. Now more than 4000 is gone
1 reviews | Active since Dec 2020
It's annoying and devastating to continue using their apps. I've tried to report my account several times with no luck someone did simswap with my and install WhatsApp and **** my contacts money. Now more than 4000 is gone
WhatsApp has a TrustIndex of 2.6 out of 10 on Hellopeter, based on 40 reviews in the last 12 months. Hellopeter has tracked WhatsApp across 216 total reviews. How is the TrustIndex calculated? →