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Fari R

Active since Mar 2024

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2 reviews

3 months ago

Whatsapp Messenger to be sued for blocking users off app without providing legitimate reasons

Worst communications platform with no customer support. They continuously provide you with various links to support but none lead to a resolution but rather lines and lines of unnecessary information which is of no help. They continuously block users off the platform stating that a 24hour review is to be conducted. They provide no reason for why this happens and nor do they resolve until 8 to 24hrs later. This is unacceptable and ridiculous on behalf of Meta. All they do is tell you to read the guidelines to ensure that you are protected and whatever but I should decide what spam messages I want to allow on my phone on the number I pay for and data that I buy with my money. It's unacceptable that there's no support centre in South Africa. The platform leads you down to automated robots merely noting your details but cannot provide you with any feedback. Pathetic app and I hope that the creator of WhatsApp that his ***** rots in his pants for making us this frustrated

0 replies

Cash Crusaders Franchising

30 months ago

Cash Crusaders Ballito- Pathetic Managers

I have been dealing with the Ballito branch for about a year now. Firstly I will give credit to the branch manager and her assistant and other staff members for being polite and helpful however I have had several incidents where this branch has caused me inconvenience. I will mention my most recent. I took a lounge set to them this past Saturday but before I took it in I called the branch and spoke to the acting manager at the time and stated that I was bringing in a lounge set of high value and asked her if she had money in the store to which she said YES. When I went to the buy shop (THERE WAS NO ACTUAL OR SENIOR MANAGER PRESENT) The acting manager was working in the buy shop. Firstly she took over an hour going back and forth trying to get pricing. She also wasn’t in a position to make a decision and thus she had to continue trying to call the managers and this went on for a while until a manager by the name of Mark was able to assist her. He advised that I needed to obtain a proof of purchase in order for them to take the item. At this time I was already extremely frustrated because it took them over and hour to derive to that decision. Furthermore no consideration was taken on my part as a customer. I had hired a van to bring the item and even called before to ask what was required and nothing of this was said to me. I tried explaining the inconvenience I they were creating by expecting me to go obtain a proof of purchase. Mark was sitting at home and making a decision that impacted me financially. He had no regard for the fact that he was inconveniencing me, clearly didn’t care that It costed more to take the item back. Why was an acting manager left in the store if she wasn’t able to make decisions??????!!!!! Why was this not communicated to me before I arrived at the store when I called?! To add insult to injury the staff then decide to have a pillow fight with the cushions. This is merely ONE incident. To mention a few others, on another day I called the store to query what they would pay me on an item and then advised I would be at the store within the hour, upon arriving there Mark and the female manager of the store advised me that they had no money. Another incident, I arrived there before 5 and was told that they cashed up for the day Another incident that must be noted, I call and leave messages for the buy shop and for the managers to call me back and they never do and this has happened more times than I can count. I cannot tell you how many times I arrived at the store to be told we have no money. The owner of the store needs to look into what kind of managers represent his store because currently Mark needs a new job. I was present in the store one day when he offered a customer R70 for an Omega watch. Little did he realize that the customer was a collector of watches but was just in some cash flow trouble for what moment. I think the store owner needs to follow up on these complaints as I will not stop until I receive feedback.

1 reply

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