Thikho Events
Unclaimed Business
|1.1|28 Reviews (last 12 months)|This business does not respond to reviews
Thikho Events
Unclaimed Business
|1.1
28 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Thikho Events is facing significant customer dissatisfaction, primarily centred on event postponements and unresolved refund requests. Customers consistently mention that concerts are rescheduled at short notice, often days before the planned date, leaving ticket holders unable to attend the new dates. A recurring theme is the difficulty in obtaining refunds, with patrons reporting unanswered calls, ignored WhatsApp messages, and deleted social media comments. Many describe being given shifting timelines, including extended waiting periods, while the company continues promoting new events without resolving outstanding refund obligations.
Performance(last 12 months):
Trustindex Rating
1.8NPS Score
-100Unlikely
TrustIndex
1.8
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.1|28 Reviews
Sep '25 - Aug '26
Recent reviews (28)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Busisiwe N
1 reviews | Active since Apr 2026
21 Apr 2026, 20:55
Thiko Events Refund Saga
They postponed an event that was to happen in Oct to Nov in Cape Town, however i could not make it and i wrote them an email & they promised i will get my refund after the event, which was false because they said after i will get my refund after 30 days & that was in Dec. N0w when i mention anything refunds on any of their communication platforms they dont answer even if they were swiftly engaging with you.
Helpful (0)
|Replies (0)BN
Busisiwe N
1 reviews | Active since Apr 2026
21 Apr 2026, 20:55
Thiko Events Refund Saga
They postponed an event that was to happen in Oct to Nov in Cape Town, however i could not make it and i wrote them an email & they promised i will get my refund after the event, which was false because they said after i will get my refund after 30 days & that was in Dec. N0w when i mention anything refunds on any of their communication platforms they dont answer even if they were swiftly engaging with you.
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Replies (0)OS
Ofentse S
1 reviews | Active since Apr 2026
19 Apr 2026, 10:50
Event ****mers
They are a **** they post events and we buy the tickets they then postpone the event when you want your refund they they don't give you your money back ,since from January 2026 until today no refund
Helpful (0)
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Nontobeko N
1 reviews | Active since Apr 2026
9 Apr 2026, 08:24
Refund not received
Thiko events had an event that was supposed to happen on the 27th of march 2026 but sent a message that morning saying they postponing the event and will be refunding us. It has been 13 days since we have been waiting for our refunds
Helpful (0)
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Nontobeko N
1 reviews | Active since Apr 2026
9 Apr 2026, 08:24
Refund not received
Thiko events had an event that was supposed to happen on the 27th of march 2026 but sent a message that morning saying they postponing the event and will be refunding us. It has been 13 days since we have been waiting for our refunds
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Replies (0)zK
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zimkhitha M
1 reviews | Active since May 2016
31 Mar 2026, 14:11
WORST SERVICE EVER
I bought tickets for day1 event which was suppose to be on the 11th of April, today i got a call from them telling me that Day 1 event has been canceled and they will both events on Sunday the 12th which was supposed to be day 2 event. she advised me that the reason they cancel it its because they didn't get the numbers for day 1. she also advised that the artists for day 1 will join the day 2 event. to my surprise when i check their Facebook page about 5 Artist for day 1 are no longer on the line up and i was looking forward to them, which is the reason why i bought day 1 tickets instead of day 2. now they are sending me pilar to post about my refund, after all its their fault not mind. the staff is rude as well they don't respond on emails.
Helpful (0)
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zimkhitha M
1 reviews | Active since May 2016
31 Mar 2026, 14:11
WORST SERVICE EVER
I bought tickets for day1 event which was suppose to be on the 11th of April, today i got a call from them telling me that Day 1 event has been canceled and they will both events on Sunday the 12th which was supposed to be day 2 event. she advised me that the reason they cancel it its because they didn't get the numbers for day 1. she also advised that the artists for day 1 will join the day 2 event. to my surprise when i check their Facebook page about 5 Artist for day 1 are no longer on the line up and i was looking forward to them, which is the reason why i bought day 1 tickets instead of day 2. now they are sending me pilar to post about my refund, after all its their fault not mind. the staff is rude as well they don't respond on emails.
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Replies (0)TM
Tebatso M
1 reviews | Active since Mar 2026
24 Mar 2026, 14:58
Rude and *********** service by all of the staff including the manager
I purchased tickets for the event scheduled for 28 February 2026 via your website. Upon receiving the tickets, I noticed that two different dates were reflected, which I reasonably assumed to be a system error. On 26 February 2026, I contacted your company for clarification and was only then informed that the event had been postponed. As I am not available on the new date, I immediately requested a refund. Your agent advised that refunds are not permitted, stating that the event links had already been updated. This information is incorrect, as the February date link and promotional poster were still active and accessible at the time of my purchase and enquiry. I believe I have received poor service, and it is unfair to hold me accountable for system errors and unclear communication on your platform. I purchased the tickets in good faith for the original date. I therefore formally request a full refund of R700. I trust that this matter will be resolved promptly and professionally.
Helpful (0)
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Tebatso M
1 reviews | Active since Mar 2026
24 Mar 2026, 14:58
Rude and *********** service by all of the staff including the manager
I purchased tickets for the event scheduled for 28 February 2026 via your website. Upon receiving the tickets, I noticed that two different dates were reflected, which I reasonably assumed to be a system error. On 26 February 2026, I contacted your company for clarification and was only then informed that the event had been postponed. As I am not available on the new date, I immediately requested a refund. Your agent advised that refunds are not permitted, stating that the event links had already been updated. This information is incorrect, as the February date link and promotional poster were still active and accessible at the time of my purchase and enquiry. I believe I have received poor service, and it is unfair to hold me accountable for system errors and unclear communication on your platform. I purchased the tickets in good faith for the original date. I therefore formally request a full refund of R700. I trust that this matter will be resolved promptly and professionally.
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Replies (0)SX
Sharon X
1 reviews | Active since Nov 2019
11 Mar 2026, 08:04
Refund
Thiko even still owes me a refund of R1720 they promised to refund my money back but now they are not responding it's for a Zonked show that they cancelled last year in November they change the date of the show so I decided to cancel since then I've been waiting and it's march 2029 still no refund
Helpful (0)
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Sharon X
1 reviews | Active since Nov 2019
11 Mar 2026, 08:04
Refund
Thiko even still owes me a refund of R1720 they promised to refund my money back but now they are not responding it's for a Zonked show that they cancelled last year in November they change the date of the show so I decided to cancel since then I've been waiting and it's march 2029 still no refund
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Replies (0)