The Sa Funeral Trust
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
The Sa Funeral Trust
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAO
Anie O
1 reviews | Active since Jan 2020
3 Mar 2026, 14:51
Useless disgusting people
If you could give you a zero i would.people stay away from this business.my father died late December last year.his funeral was early January.we phone weekly to hear when cremation will happen.we were told there is a waiting list and there was alot of people way before he died.tthey couldn't give us an answer.at the funeral service there was already a smell now imagine what we had to go through not knowing when he will be cremated.they said maybe he will be cremated when phoned again middle January.exactly 6 weeks after his death we were told his remains can be collected.funny thing someone else I know died and was cremated 2 weeks later.obviously they werent with this funeral home.its disgusting. How does this work?
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Anie O
1 reviews | Active since Jan 2020
3 Mar 2026, 14:51
Useless disgusting people
If you could give you a zero i would.people stay away from this business.my father died late December last year.his funeral was early January.we phone weekly to hear when cremation will happen.we were told there is a waiting list and there was alot of people way before he died.tthey couldn't give us an answer.at the funeral service there was already a smell now imagine what we had to go through not knowing when he will be cremated.they said maybe he will be cremated when phoned again middle January.exactly 6 weeks after his death we were told his remains can be collected.funny thing someone else I know died and was cremated 2 weeks later.obviously they werent with this funeral home.its disgusting. How does this work?
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Roxane H
1 reviews | Active since Jan 2020
18 Dec 2024, 09:03
Funeral Fund
My deceased mom 91 years old has been a member of the SA Funeral Trust for over 20 years. Then when she passed away they refused to bury my mom because she paid the last 4 months late. but they kept the money. we then also paid for December 2024 which money they also kept. but i still had to pay R10 000.00 cash. There reasoning is that the policy lapsed after 3 months which I understand but if that is so why did they keep the money and issued us receipts paid up to December 2024. but when she passed away in December they refused to bury her after being a client for more than 20 years. Please can someone explain this to me.
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Roxane H
1 reviews | Active since Jan 2020
18 Dec 2024, 09:03
Funeral Fund
My deceased mom 91 years old has been a member of the SA Funeral Trust for over 20 years. Then when she passed away they refused to bury my mom because she paid the last 4 months late. but they kept the money. we then also paid for December 2024 which money they also kept. but i still had to pay R10 000.00 cash. There reasoning is that the policy lapsed after 3 months which I understand but if that is so why did they keep the money and issued us receipts paid up to December 2024. but when she passed away in December they refused to bury her after being a client for more than 20 years. Please can someone explain this to me.
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Janine S
1 reviews | Active since Jan 2020
29 Jul 2024, 09:21
SA Funeral Trust not to be trusted
My dad passed away on 24 May 2024. We went to see SA Funeral Trust at 11 am on 24 May 2024 and spoke to Carol regarding the funeral plans. Carol told us that the cremation waiting period is up to 2 months as they needed to send the body away due to a backlog. (What backlog?). The funeral was on 1 June and at 9:07 am, we waited for the family car which did not show. We had to drive ourselves to the church as the body was there already. When we eventually arrived at the church, the church sheets were in a brown paper bag and not folded. The family members all had to stand outside trying to fold sheets to hand out to the congregation. There was only the driver who came with the body. 6 June 2024 (9 working days later) we received the Death Certificate package, with the R500 reimbur*****t for a no show of the family car. 26 July 2024, we still don't have my dad's ashes. My brother called and spoke to Carol and she said that she and Mr Meiring will contact Maitland Crematorium to see if they can get a date to have my dad's body cremated. My brother asked her how my dad's ashes will be given to us and she said in a cardboard box. HOW DISRESPECTFUL!!! 29 July 2024, Carol told my brother that we must just wait as there is nothing they can do. What kind of funeral undertaking service is this! Just because this is not a well-known funeral policy doesn't mean that people should be treated with such disrespect when losing a loved one and trying to give them the best respectful funeral service. I have sent a complaint to the Ombudsman as I want SA Funeral Trust to be investigated as they don't deserve to be open. They are offering clients a cheap funeral cover and then give clients that cheap disrespectful service.
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Janine S
1 reviews | Active since Jan 2020
29 Jul 2024, 09:21
SA Funeral Trust not to be trusted
My dad passed away on 24 May 2024. We went to see SA Funeral Trust at 11 am on 24 May 2024 and spoke to Carol regarding the funeral plans. Carol told us that the cremation waiting period is up to 2 months as they needed to send the body away due to a backlog. (What backlog?). The funeral was on 1 June and at 9:07 am, we waited for the family car which did not show. We had to drive ourselves to the church as the body was there already. When we eventually arrived at the church, the church sheets were in a brown paper bag and not folded. The family members all had to stand outside trying to fold sheets to hand out to the congregation. There was only the driver who came with the body. 6 June 2024 (9 working days later) we received the Death Certificate package, with the R500 reimbur*****t for a no show of the family car. 26 July 2024, we still don't have my dad's ashes. My brother called and spoke to Carol and she said that she and Mr Meiring will contact Maitland Crematorium to see if they can get a date to have my dad's body cremated. My brother asked her how my dad's ashes will be given to us and she said in a cardboard box. HOW DISRESPECTFUL!!! 29 July 2024, Carol told my brother that we must just wait as there is nothing they can do. What kind of funeral undertaking service is this! Just because this is not a well-known funeral policy doesn't mean that people should be treated with such disrespect when losing a loved one and trying to give them the best respectful funeral service. I have sent a complaint to the Ombudsman as I want SA Funeral Trust to be investigated as they don't deserve to be open. They are offering clients a cheap funeral cover and then give clients that cheap disrespectful service.
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Dilshaad S
1 reviews | Active since Jan 2020
24 Jan 2022, 17:23
Dissatisfied family waiting for documents and ashes
My uncle died 17th December and his funeral was the 22nd December. We opt for a cremation. The service we have received is appalling. Firstly we never got the death certificate or any documents from them. I have spoken to Mrs Esau at the Vplan Athlone branch and everytime she tell me to wait. She never returns my calls. It has been 5weeks since my uncle passed on and still no documents as they have lost it. Secondly my late uncle has still not been cremated as we are still waiting for his ashes. We were told once again today that we must wait. How long do we have to wait. And Mrs Esau told my mother today that we must get the documents on our own. Isn't that the job of the undertakers. Then we still had to pay R1200 for cremation after paying the funeral policies for years. It is aggravating and pathetic and disrespectful for the service we have received thus far.
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Dilshaad S
1 reviews | Active since Jan 2020
24 Jan 2022, 17:23
Dissatisfied family waiting for documents and ashes
My uncle died 17th December and his funeral was the 22nd December. We opt for a cremation. The service we have received is appalling. Firstly we never got the death certificate or any documents from them. I have spoken to Mrs Esau at the Vplan Athlone branch and everytime she tell me to wait. She never returns my calls. It has been 5weeks since my uncle passed on and still no documents as they have lost it. Secondly my late uncle has still not been cremated as we are still waiting for his ashes. We were told once again today that we must wait. How long do we have to wait. And Mrs Esau told my mother today that we must get the documents on our own. Isn't that the job of the undertakers. Then we still had to pay R1200 for cremation after paying the funeral policies for years. It is aggravating and pathetic and disrespectful for the service we have received thus far.
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jacqui V
1 reviews | Active since Jan 2020
12 Feb 2016, 13:18
Dishonesty
My father was a SA Funeral Trust burial policy holder and when he died SA Funeral trust did not deliver on what was promised by their consultant. The coffin was not the colour that was promised and it was very clear that the coffin is recycled, the flowers were not as discussed and promised and VERY UGLY!<br> The pamphlets were riddled with incorrect wording and horrible spelling errors. Mr Meiring is not helpful at all and is passing the buck to the consultant, Mrs Ronell Trout, who in turn is passing the buck to Mr Meiring. The attitude is that I did not pay for the policy which is absolutely irrelevant! According to Meiring, they are doing something right, as they are in business for the past 30 years. The owner, by name Malgas,has no telephone number or email address whereby he can be contacted and this is unacceptable as he is the owner and should take responsibility for this terrible and totally unprofessional service. it is appalling that a person must see a loved one off in this manner. It was a huge embarrassment and caused unnecessary drama . I would advise people not to take out any policy with this company. i also have the full meeting with the consultant on tape.
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jacqui V
1 reviews | Active since Jan 2020
12 Feb 2016, 13:18
Dishonesty
My father was a SA Funeral Trust burial policy holder and when he died SA Funeral trust did not deliver on what was promised by their consultant. The coffin was not the colour that was promised and it was very clear that the coffin is recycled, the flowers were not as discussed and promised and VERY UGLY!<br> The pamphlets were riddled with incorrect wording and horrible spelling errors. Mr Meiring is not helpful at all and is passing the buck to the consultant, Mrs Ronell Trout, who in turn is passing the buck to Mr Meiring. The attitude is that I did not pay for the policy which is absolutely irrelevant! According to Meiring, they are doing something right, as they are in business for the past 30 years. The owner, by name Malgas,has no telephone number or email address whereby he can be contacted and this is unacceptable as he is the owner and should take responsibility for this terrible and totally unprofessional service. it is appalling that a person must see a loved one off in this manner. It was a huge embarrassment and caused unnecessary drama . I would advise people not to take out any policy with this company. i also have the full meeting with the consultant on tape.
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