Road Protect (Pty) Ltd
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Road Protect (Pty) Ltd is widely praised for hassle-free licence disc renewals, traffic fine reductions, and door-to-door delivery. Customers repeatedly name consultants like Sipho Ntoampe, Kholofelo Malesoena, Venantia Ryan, and Mpho Mokotong for exceptional, efficient service. A small but vocal minority report long-standing unresolved pothole claims and poor communication on escalated matters.
TrustIndex
9.5
NPS Score
85
Recommended: Very Likely
Sep '25 - Aug '26
Based on recent customer reviews, Road Protect (Pty) Ltd is widely praised for hassle-free licence disc renewals, traffic fine reductions, and door-to-door delivery. Customers repeatedly name consultants like Sipho Ntoampe, Kholofelo Malesoena, Venantia Ryan, and Mpho Mokotong for exceptional, efficient service. A small but vocal minority report long-standing unresolved pothole claims and poor communication on escalated matters.
Road Protect (Pty) Ltd's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Expertise. Customers consistently name individual consultants for outstanding professionalism, product knowledge, and patience. Sipho Ntoampe, Kholofelo Malesoena, Venantia Ryan, and Mpho Mokotong are repeatedly singled out for going the extra mile and explaining processes clearly.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2018
A huge thank you to Mpho Mokotong for the assistance on my query. Thank you so much. I am now informed of stuff that i had no idea i have tem.
1 reviews | Active since Sept 2018
A huge thank you to Mpho Mokotong for the assistance on my query. Thank you so much. I am now informed of stuff that i had no idea i have tem.
1 reviews | Active since Jun 2020
Thank you Mpho Mokotong for Excellent Professional and efficient service from Road Protect. Very happy with the whole process and it was easy to get the Disc delivered within a couple days. Highly recommended.
1 reviews | Active since Jun 2020
Thank you Mpho Mokotong for Excellent Professional and efficient service from Road Protect. Very happy with the whole process and it was easy to get the Disc delivered within a couple days. Highly recommended.
1 reviews | Active since Jun 2019
Helpful and seamless and amazing customer service- friendly and instant feedback at all timea
1 reviews | Active since Jun 2019
Helpful and seamless and amazing customer service- friendly and instant feedback at all timea
1 reviews | Active since Jan 2023
The service delivered at all times is impeccable and seamless.
1 reviews | Active since Jan 2023
The service delivered at all times is impeccable and seamless.
1 reviews | Active since May 2026
Excellent Professional and efficient service from Road Protect, especially from Mosa. Very happy with the whole process and it was easy to get the Disc delivered within a couple days. Highly recommended.
1 reviews | Active since May 2026
Excellent Professional and efficient service from Road Protect, especially from Mosa. Very happy with the whole process and it was easy to get the Disc delivered within a couple days. Highly recommended.
1 reviews | Active since Dec 2018
Thank you Mpho Mokotong for following up and helping to finalize closing of the mistaken traffic fine I received. Mpho has been very informative, alert and timeous throughout the process.
1 reviews | Active since Dec 2018
Thank you Mpho Mokotong for following up and helping to finalize closing of the mistaken traffic fine I received. Mpho has been very informative, alert and timeous throughout the process.
The most common complaint about Road Protect (Pty) Ltd, based on Hellopeter's AI analysis of recent customer reviews, is Pricing, Value & Billing. Most customers describe the service as worth every cent and good value, particularly for fine reductions and licence convenience. Some long-term subscribers feel they paid premiums for years without realising benefits, and a few cite billing on cancelled products.
Road Protect (Pty) Ltd has a TrustIndex of 9.5 out of 10 on Hellopeter, based on 404 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 6 hours 41 min. Hellopeter has tracked Road Protect (Pty) Ltd across 2,596 total reviews. How is the TrustIndex calculated? →
