Deriv
Claimed Business
|4.7|44 Reviews (last 12 months)|This business does not respond to reviews
Deriv
Claimed Business
|4.7
44 Reviews (last 12 months)
Does not respond to reviews
Scores reflect the Overall AI Score for each category
Deriv
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Deriv is widely praised as a user-friendly, reliable trading platform with fast withdrawals, tight spreads, and responsive support. Long-term clients highlight trust built over multiple years. However, a recurring minority report serious frustrations around blocked or delayed withdrawals, payment method restrictions, and unclear support explanations, which significantly impact trust for affected users.
TrustIndex
7.6
NPS Score
72
Recommended: Very Likely
Sep '25 - Aug '26
Based on recent customer reviews, Deriv is widely praised as a user-friendly, reliable trading platform with fast withdrawals, tight spreads, and responsive support. Long-term clients highlight trust built over multiple years. However, a recurring minority report serious frustrations around blocked or delayed withdrawals, payment method restrictions, and unclear support explanations, which significantly impact trust for affected users.
Deriv has a TrustIndex of 7.6 out of 10 on Hellopeter, based on 44 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 112 hours 38 min. Hellopeter has tracked Deriv across 274 total reviews. How is the TrustIndex calculated? →
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