RP
Road Protect (Pty) Ltd
Verified Business
RP
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Road Protect (Pty) Ltd is widely praised for hassle-free licence disc renewals, traffic fine reductions, and door-to-door delivery. Customers repeatedly name consultants like Sipho Ntoampe, Kholofelo Malesoena, Venantia Ryan, and Mpho Mokotong for exceptional, efficient service. A small but vocal minority report long-standing unresolved pothole claims and poor communication on escalated matters.
TrustIndex
9.5
Ranking
#2
in Business Services
NPS Score
82
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, Road Protect (Pty) Ltd is widely praised for hassle-free licence disc renewals, traffic fine reductions, and door-to-door delivery. Customers repeatedly name consultants like Sipho Ntoampe, Kholofelo Malesoena, Venantia Ryan, and Mpho Mokotong for exceptional, efficient service. A small but vocal minority report long-standing unresolved pothole claims and poor communication on escalated matters.
Road Protect (Pty) Ltd's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Expertise. Customers consistently name individual consultants for outstanding professionalism, product knowledge, and patience. Sipho Ntoampe, Kholofelo Malesoena, Venantia Ryan, and Mpho Mokotong are repeatedly singled out for going the extra mile and explaining processes clearly.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Thank you Mpho Mokotong for Excellent Professional and efficient service from Road Protect. Very happy with the whole process and it was easy to get the Disc delivered within a couple days. Highly recommended.
1 reviews | Active since Jan 2020
Thank you Mpho Mokotong for Excellent Professional and efficient service from Road Protect. Very happy with the whole process and it was easy to get the Disc delivered within a couple days. Highly recommended.
1 reviews | Active since Jan 2020
Excellent Professional and efficient service from Road Protect, especially from Mosa. Very happy with the whole process and it was easy to get the Disc delivered within a couple days. Highly recommended.
1 reviews | Active since Jan 2020
Excellent Professional and efficient service from Road Protect, especially from Mosa. Very happy with the whole process and it was easy to get the Disc delivered within a couple days. Highly recommended.
1 reviews | Active since Jan 2020
Thank you Mpho Mokotong for following up and helping to finalize closing of the mistaken traffic fine I received. Mpho has been very informative, alert and timeous throughout the process.
1 reviews | Active since Jan 2020
Thank you Mpho Mokotong for following up and helping to finalize closing of the mistaken traffic fine I received. Mpho has been very informative, alert and timeous throughout the process.
The most common complaint about Road Protect (Pty) Ltd, based on Hellopeter's AI analysis of recent customer reviews, is Pricing, Value & Billing. Most customers describe the service as worth every cent and good value, particularly for fine reductions and licence convenience. Some long-term subscribers feel they paid premiums for years without realising benefits, and a few cite billing on cancelled products.
Road Protect (Pty) Ltd scores 4.5 out of 5 on Hellopeter's AI analysis of service quality in Business Services, compared to the Business Services industry average of 2.8. Their strongest theme is Staff Expertise (4.7); their weakest is Pricing & Billing (4.3). The top AI-rated Business Services business on Hellopeter is Road Protect (Pty) Ltd (4.5). How is the AI Score calculated? →
Road Protect (Pty) Ltd has a TrustIndex of 9.5 out of 10 on Hellopeter, based on 484 reviews in the last 12 months. Hellopeter has tracked Road Protect (Pty) Ltd across 2,596 total reviews. How is the TrustIndex calculated? →