Active since May 2016
267
Reviews
0
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Reviews
267 reviews2 weeks ago
Bad Customer Service
Your email dated Wednesday, 27 May 2026 at 3:45 PM refers. I note the contents thereof with serious concern. Kindly explain why I am expected to pay a call-out fee and replacement cost for a tag which was issued by Netstar in March 2025 and which is evidently faulty. Please further provide an exact count of how many SMS notifications I have received from March 2025 to date stating: “Netstar received an alarm for Reg MF93DPGP.” The number of notifications received is excessive and clearly indicative of a defective accessory supp**** by Netstar. It is completely unacceptable that Netstar issues a faulty accessory and thereafter attempts to hold the customer financially liable for Netstar’s own defective equipment. I reject this entirely. The level of service received from Netstar falls far below acceptable standards and is highly disappointing. As your response, Boitumelo Mogale, is not satisfactory, kindly escalate this matter to the relevant authority or senior management for urgent intervention and resolution. I await urgent positive feedback and confirmation that this matter will be resolved without any costs being imposed on me.
2 replies
1 month ago
Bad Customer Service
I have sent several emails to Bestmed without receiving a proper response. This level of customer service is highly concerning. Kindly provide a clear and detailed breakdown of what will be covered in this matter. Please specify exactly what amounts will be paid, including any limits, shortfalls, or exclusions that may apply. For the avoidance of doubt, I do not require a general brochure or pamphlet. I require a precise explanation relevant to this specific claim. Could someone please attend to this urgently? I cannot continue sending repeated follow-ups without receiving a response.
0 replies
3 months ago
Wrong Payment
I kindly request assistance with the reversal or refund of an incorrect payment made on 25 February 2026. An amount of R1 000.00 was mistakenly paid to my Virgin Money Card account, which was closed in 2021. As the account is no longer active, I request that the funds please be reversed or returned to my bank account. Kindly advise on the process and any documentation required to facilitate this refund. Thank you for your assistance.
3 replies
3 months ago
Wrong Transfer
I kindly request assistance with the reversal or refund of an incorrect payment made on 25 February 2026. An amount of R1 000.00 was mistakenly paid to my Virgin Money Card account, which was closed in 2021. As the account is no longer active, I request that the funds please be reversed or returned to my bank account. Kindly advise on the process and any documentation required to facilitate this refund. Thank you for your assistance.
7 replies
5 months ago
Complete test not done.
I test blood on Monday 29/12/2025 - but not all the tests was done. I am upset with this and the outstanding tests should be done without charging me.
1 reply
6 months ago
Bad service Bestmed
I kindly request the processing of a claim (Monday, 24 November 2025) for pathology services rendered by Ampath (Drs Du Buisson, Kramer, Swart, Bouwer Inc.). Please find the details below: • Account Number: • Patient Name: Lourens Claassen • Service Provider: Ampath Pathology • Statement: Attached for your reference – Key in my ID Ampath has indicated that they comply with industry billing guidelines and have submitted the account for payment. Why is this not paid?
3 replies
6 months ago
Account not paid and not submitted to my medical aid.
Account not paid and not submitted to my medical aid.
2 replies
8 months ago
Verification of Cards for Samsung EWallet
Monday, 29 September, 2025 Dear FNB Customer Support, Subject: Urgent: SMS Verification Not Received for Samsung Wallet Activation I hope this message finds you well. I am experiencing an issue with the verification process for adding my FNB cards to Samsung Wallet. Specifically, I am not receiving the required SMS messages on my FNB app to complete the verification for the following cards: • Debit Card: 4578 9 • Credit Card: 4901 1502 I have attempted the process multiple times without success. Could someone from your team kindly contact me directly to assist with resolving this matter? You may reach me at
1 reply
8 months ago
Verification of Woolworth Black Credit Card
Monday, 29 September, 2025 Dear Woolworths Financial Services and ABSA Team, Subject: Follow-Up: Unresolved Samsung E-Wallet Activation & Lack of Feedback I am writing to express my continued frustration regarding the unresolved activation of my Woolworths Black Credit Card for Samsung E-Wallet. Despite my previous emails and a recent attempt at verification, I have yet to receive any feedback or resolution. I attempted the verification process again, but unfortunately, it was unsuccessful. This ongoing lack of support and poor communication is unacceptable. I have engaged with both ABSA and Woolworths Financial Services multiple times, yet the issue remains unresolved. The level of service I’ve received does not reflect the standards expected from your institutions. I urge you to escalate this matter immediately and contact me directly on a clear line to complete the verification process. I am available on
1 reply
9 months ago
Again!
A new month, and new problems with my account, AGAIN! Explain the transaction: 11/08/2025 COL-000461473_AN R450,00 Correct the account, balance should be now R2 255.01 after R189,00 is deducted for September 2025.
6 replies
Review Distribution
5 Star
1 (0.37453183520599254%)
4 Star
2 (0.7490636704119851%)
3 Star
0 (0%)
2 Star
49 (18.352059925093634%)
1 Star
215 (80.52434456928839%)